Tomasz J, December 2025
"Good experience at Motor Planet"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All good. The customer service was 5 stars, would give higher if I could. I had a really good experience at Motor Planet, and my wife has already left some feedback on their Facebook page to say that we recommend the dealership.
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Aftersales from Dealership in response to Good experience at Motor Planet
Hi Tomasz, Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with us here at Motor Planet and that our customer service stood out. It’s great to know you and your wife are happy to recommend us—we really appreciate it!
Will S, December 2025
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mitsubishi Outlander I bought has been perfect, I have not had any problems at all. Adam was the salesman who helped me on the day I came down. I am a mechanic by trade, so I came down and looked over the vehicle. It was all straightforward, and I was happy with everything overall.
+0 Found this review helpful
Aftersales from Dealership in response to Perfect
Hi Will, Thank you for your great feedback! We’re delighted to hear your Mitsubishi Outlander has been perfect and that everything was straightforward during your visit. Adam will be pleased to hear your kind words, and we’re thrilled you’re happy with your purchase. Enjoy your Outlander!
Chris R, December 2025
" Price was very competitive."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Stars - Motor Planet were great very quick and open response to questions, they were happy to share details of the cars history that they had. The car has been faultless, they fixed minor things in between paying the deposit and pickup. Price was very competitive. Smooth hassle free process really.
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Aftersales from Dealership in response to Price was very competitive.
Thank you so much for the 5-star review Chris! We’re thrilled to hear you had a smooth and hassle-free experience with Motor Planet. It’s great to know our team could answer all your questions, share the car’s history, and ensure everything was perfect for pickup. We’re delighted you’re happy with your car and the competitive pricing!
Elliot B, December 2025
" Mercedes EQA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Mercedes EQA from Motor Planet, and the guys there were mint with me, so I have no reason not to give them a 5-star rating.
+0 Found this review helpful
Aftersales from Dealership in response to Mercedes EQA
Hi Elliot, Thank you for your 5-star review! We’re delighted to hear you had such a positive experience buying your Mercedes fromus here at Motor Planet. It’s great to know our team made the process enjoyable, and we hope you’re loving your new car!
Aled B, December 2025
"Solid 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first electric car, and I have been enjoying it. The buying process was all done over the video call. Jon showed me around the car and gave me all the info that I needed. I would give it a solid 5.
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Aftersales from Dealership in response to Solid 5
Hi Aled, Thank you so much for your 5-star review! We’re thrilled to hear you’re enjoying your first electric car and that the video call process worked so well for you. Jon will be pleased to hear your kind words, and we hope you continue to love every moment behind the wheel
Anonymous, December 2025
"Audi E-tron"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dealt with Jon on the day, and he was great. We bought an Audi E-tron from Motor Planet, and it has been driving well.
+0 Found this review helpful
Aftersales from Dealership in response to Audi E-tron
Thank you for your feedback! We’re delighted to hear you had a great experience with Jon and that your Audi E-tron is driving well. We hope you continue to enjoy your new car, and we really appreciate you choosing Motor Planet!
Louie O, November 2025
"Honest feedback "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I travelled a distance to buy the Tesla from Motor Planet, and was a little disappointed in the experience. Although the staff were friendly, their knowledge of the vehicle, as it was an electric car was not quite what I expected. There were also some marks on the car (e.g., scratches) that hadn’t been disclosed in the advert. I feel a detailed video of the car and greater transparency before customers travel would be really beneficial.
Unfortunately there was a delay in receiving the V5 which was frustrating, as I needed it to gain access to the app to fully experience the car’s features. I believe clearer communication around how long this process would take would have helped manage expectations.
As a whole I would advise the below, based on my experience with them.
- Provide very detailed online videos of each vehicle.
- Ensure a more thorough valet before collection.
- Offer specialist training for staff on electric vehicles to better support customers and provide guidance on warranty options.
I am happy with the car overall, I just think a few improvements to the process would make the experience better in my opinion.
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Aftersales from Dealership in response to Honest feedback
Hi Louie, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you’re happy with your Tesla overall and that our team came across as friendly. We really appreciate your suggestions regarding online videos, valet presentation, and staff knowledge—these are helpful insights for anyone considering improvements in the buying process. Your input is valued, and we hope you continue to enjoy your Tesla!
Ludgero R, November 2025
"MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Star rating from me.
+0 Found this review helpful
Aftersales from Dealership in response to MG
Hi Ludgero, Thank you so much for the 5-star rating! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we’re always here if you need anything in the future!
Lee S, November 2025
"5 stars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was excellent dealing with Motor Planet in Manchester, Adam was superb and I have no issues with my MG since picking it up. Appreciate the help, thanks - Lee
+0 Found this review helpful
Aftersales from Dealership in response to 5 stars!
Hi Lee, Thank you so much for your kind words! We’re thrilled to hear that your MG has been running perfectly and that Adam provided superb service. We really appreciate your feedback and are always here if you need anything in the future!
Alexandra G, November 2025
"VOLKSWAGEN TIGUAN"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Adam was lovely and a pleasure to deal with, he made sure that I was making the right decision with my part exchange. Recommend Motor Planet to anyone looking around
+0 Found this review helpful
Aftersales from Dealership in response to VOLKSWAGEN TIGUAN
Hi Alexandra, Thank you so much for your kind words! We’re delighted to hear that Adam made your experience smooth and enjoyable, and that you felt confident with your part exchange. Your recommendation means a lot to us, and we’re always here for anyone looking for their next vehicle!
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