Lyndsey S, March 2026
"Process was really smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The sales process was really smooth and the customer service excellent it's just there was no service book so I only saw the print outs of what servicing the car had, had when I bought it, was disappointed to see that the first owner looked to have taken good care of the car then the second owner didn't service the car in 5 years, the meteorology said they'd serviced it but actually it was only oil change and plugs which left me not feeling reassured I'd got a good car for my sons first car and it wasn't a brilliant deal I paid good money. The car has been fine as I said you just learn to maybe ask more questions. Thanks
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Matthew S, March 2026
"Absolutely sound"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found Motorology whilst looking around for a cheap runaround and came across the Toyota Aygo on Gumtree. There were few issues that I have resolved, although as it was a 20 year old car, I was expecting there to be. The vehicle didn’t come with a V5. I was aware the tax was running out and had to send off a V62 form, so I haven’t driven it much. There were a couple of days' tax left when I bought it, so when I have driven it, it has been good. I dealt with 2 lads whose names I can't remember, but they were absolutely sound, took me for a test drive and gave me time to look around the car, so only because of the V62 situation I'd give it 4 stars.
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Aftersales from Motorology in response to Absolutely sound
A 20-year-old runaround always comes with a few expectations, so it’s good to hear the Aygo has been driving well when you’ve had the chance to use it. We appreciate you mentioning the team as well — giving you time to check the car properly is how it should be.
Regarding the V5, we understand that can be a bit of a delay when going through the V62 process, and we appreciate your patience with that. Thanks for the honest feedback and the 4-star rating.
Team Motorology
James B, March 2026
"Good car and good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 - good car and good customer service/communication from staf
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Aftersales from Motorology in response to Good car and good customer service
A good car backed by clear communication is exactly what we aim for. Glad both sides of the experience came together for you, James. Appreciate the 5-star feedback.
Team Motorology
Harry B, March 2026
"Decent lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 decent lads sold me an honest car for a good price didn't hide anything at all
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Aftersales from Motorology in response to Decent lads
Honesty and fair pricing go a long way, so it’s good to hear that stood out to you, Harry. We appreciate the straight feedback and are glad you’re happy with the car.
Team Motorology
Ian A, March 2026
"Good service thanks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 good service thanks
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Aftersales from Motorology in response to Good service thanks
Nice and simple! just how we like it. Glad the service hit the mark for you, Ian.
Team Motorology
Jennifer P, March 2026
"No pressure"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No pressure, friendly salesman who was your traditional salesman, we had issues that have now been resolved, so they were helpful in doing that, and if someone was local and Motorology had the right vehicle, I would not advise against anyone buying from there.
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Aftersales from Motorology in response to No pressure
A relaxed, no-pressure approach is exactly what many people look for when buying a car, so it’s good to hear that came across. We also appreciate you sticking with us while the issues were resolved. Thanks for sharing your experience, Jennifer.
Team Motorology
Kieran T, March 2026
"Open and honest"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since purchase, everything seemed to be running fine. They did mention when I bought it there was a thermostat issue which, overall, the last 2 weeks has started causing an issue, but they were open and honest about it on the day and responded quickly and took me for a test drive, so due to the issue it would be a 4, it would of been a 5 otherwise.
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Aftersales from Motorology in response to Open and honest
Clear disclosure on the day matters, so we’re glad that was your experience with us. We’d rather be upfront about something like a thermostat than hide it, even if it impacts the rating transparency comes first.
It’s disappointing to hear it’s started causing issues recently, and we understand why that’s affected your score. If you’d like any support or advice on getting it sorted, just reach out and we’ll do what we can.
Team Motorology
Karl R, March 2026
" Straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The buying process was straightforward, and the Ford Focus I purchased has been sound.
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Aftersales from Motorology in response to Straightforward
No fuss, no complications! just a straightforward purchase and a Focus that’s doing the job. That’s exactly how it should be. Appreciate the feedback, Karl.
Team Motorology
Patricia C, March 2026
"Lovely little car"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Fiat 500 is a lovely little car. She's fun to drive and economic, and I can even get the grandkids in it. I've had to get one of the tyres fixed and am investigating a bit of damp in the boot. I previously had an Alfa Romeo which was costing me too much, so I needed a new one. The guys at the dealership were great fun to get along with, they had a laugh as well. They had some really high end cars that were all looked after with low mileage.
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Aftersales from Motorology in response to Lovely little car
Sounds like the Fiat 500 has been a great fit for you, especially coming from something that was costing more to run. Nice to hear it’s practical for the grandkids as well as being fun to drive.
We appreciate you mentioning the tyre and the damp! if you’d like us to have a look or offer any advice on that, just let us know. Glad you enjoyed the atmosphere with the team too, it makes a difference when there’s a bit of personality behind the service.
Team Motorology
Isaac W, March 2026
"No problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Was in need of a cheap run around car, I went with the Nissan Micra from Motorology. The experience was alright, I had no problems, and the salesman was helpful.
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Aftersales from Motorology in response to No problems
A Micra is exactly the kind of no-nonsense runaround that does the job. Good to hear everything went smoothly and that the team were helpful when you needed them.
Team Motorology
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