Ponko from Ponko in response to A+ customer service

Thank you for your feedback. We’re really pleased to hear you found the customer service very good. We appreciate you taking the time to share your experience

Ponko from Ponko in response to They were on it

Thank you for your feedback. Great to hear you found the Mercedes you’d been wanting and that the team made a strong impression with how helpful and on the ball they were throughout. We really appreciate you taking the time to share your experience.

Ponko from Ponko in response to Greeted us with smiles!

Thank you for your feedback. We’re really pleased to hear you had a great experience with the team and were welcomed with friendly service. We’re sorry to hear about the issues with the car alarm, but glad to know overall you’re happy with your experience. We appreciate you taking the time to share your feedback.

Ponko from Ponko in response to Audi A1 Performs good!

Thank you for your feedback. We’re pleased to hear you were able to get your Audi A1, especially as it was a model you’d been looking forward to owning. It’s also great to know the car has been performing well so far. We appreciate you taking the time to share your experience.

Ponko from Ponko in response to Easy process with Ponko

Thank you for your feedback. We’re pleased to hear you found the right upgrade in the Mercedes and that the process was straightforward for you. It’s also great to know Kye provided good support throughout. We really appreciate you taking the time to share your experience.

Ponko from Ponko in response to Service is very honest & genuine!

Thank you for your feedback. We’re really pleased to hear you value the straightforward, honest way the team communicate and that the service felt genuine and easy to understand. It’s also great to know Adam kept you fully updated throughout the finance process and stayed in regular contact — that kind of support makes a big difference. We also appreciate the shoutout for the front of house team and the coffee and hot chocolate! Thank you again for your continued support and recommendation.

Ponko from Ponko in response to Best Corsa for mileage & price!

Thank you for your feedback. We’re glad to hear the Vauxhall Corsa was a good fit as a second car and that it offered the right balance of value, mileage, and availability in your search. We also appreciate your comments about Jack and your overall experience. Thank you for taking the time to share your feedback.

Ponko from Ponko in response to Mini Clubman

Thank you for your feedback. We’re pleased to hear the team were helpful overall. We’re sorry to hear about the issue with the alloy wheel and that there were areas where you felt more clarity was needed, particularly around the vehicle history and warranty information. We understand how important attention to detail and clear communication are when making a purchase. We appreciate you taking the time to share your experience, and your comments have been noted.