98% Reviews
replied to
93% Recommend
to friend


1,988 reviews from our car dealer reviews community
Leave a review for Prestige Cars Kent
Leave a review

1,988 reviews from our car dealer reviews community

Leave a review for Prestige Cars Kent
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Service was superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

What stood out to me was the professionalism, good selection of cars and right prices. I asked them to rectify a few things to the car and they didn't hesitate to do it for me. Overall good service! I would absolutley recommend Prestige Cars Kent to others. In fact, my dad came with me and also has a Kia and he is going to take out one of the service packages because of how happy we were.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Service was superb

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Enjoying it "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Range Rover Evoque is all alright now. I have had a few issues with it having an engine management light coming up but they've had this back now and it doesn't seem to have come back. The service I received was all good and I am enjoying my car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Enjoying it

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Professional and swift"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I wouldn't have a problem from purchasing from Prestige Cars Kent again. So far so good with the Mercedes. The service was professional and swift, I have no complaints, it was all good.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Professional and swift

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Volvo XC40"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is all fine!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Volvo XC40

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Sale was smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The sales process with Prestige Cars Kent was all smooth. Just a slight problem at the end with the finance but they got it all sorted the same day. It was specifically the Mercedes I was after and it has all been fine.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Sale was smooth

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Awful experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We had a deeply disappointing experience with this dealership and strongly advise caution based on our customer journey. We paid a deposit on a Tuesday to secure a vehicle and submitted our initial finance paperwork. By Friday, the team confirmed to us in writing via message that the car was safely reserved and held for us while the remaining documents were being completed. Completely trusting this assurance, we submitted the final signed paperwork first thing on Monday morning, and the team messaged us back to say they were organising a collection time. However, later that afternoon, they suddenly contacted us to claim the vehicle was unavailable due to an unexpected warning light fault.We subsequently looked up the vehicle’s official public registration data on the government website. The public records showed that the vehicle's tax had already been fully renewed by a third party over the weekend, and a new logbook change of keeper was actively being processed. It appears to us that our reserved vehicle was simply sold to another customer over our heads, and a mechanical excuse was used afterward to handle our booking. When we raised this directly with management, they refused to accept any wrongdoing. They reviewed our timeline and flatly told us the transaction was simply in line with their standard business practices. We are incredibly shocked by this standard of business and the complete lack of care shown to customers who have placed deposits in good faith. We have been left out of pocket and are escalating this through all the appropriate regulatory and financial channels. Absolute breach of trust. Please do not blindly follow the many five start reviews on this page, which as you can see are almost always invited. Please go into any deal with this firm with your eyes wide open and consider the detailed one star reviews across multiple platforms in depth.

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Prestige Cars Kent in response to Awful experience

Thank you for sharing your feedback. We're genuinely sorry to hear we didn't meet your expectations. Please know that we take your concerns very seriously and appreciate you bringing them to our attention.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Good quality"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I brought the BMW X3 from Prestige Cars Kent and it's been okay although I haven't driven it that much as I mainly drive a company car but it is good quality. I will probably be looking to upgrade it in a few years to the X5 and would go back to this dealership to get it.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Responsive "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with Prestige Cars Kent was really good. There was a few things wrong with the car that they promised to fix. They were responsive to my emails and overall very good. I'd recommend them!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Pleasant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Very happy with the car I bought from Prestige Cars Kent. The staff, Jack, Abbie, Lilly were very, very good to deal with, very professional, very knowledgeable and friendly. They kept me abreast of what was going on during the day because the car was being serviced and MOT’d before I was able to confirm the purchase. I even went for a walk at one point in the countryside, it was a pleasant experience and I enjoyed the atmosphere of the place.

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Prestige Cars Kent in response to Pleasant experience

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Faultless!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

the service was excellent. I have already recommended you to friends and family

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Prestige Cars Kent in response to Faultless!

Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.

We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.

Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1988 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1618
Very Good
314
Average
22
Poor
12
Terrible
22

Add Review

  • Submit new information
  • View 7 more dealership images

    Contact Information

    Address

    Prestige Cars Kent
    Hewitts Farm Cottages Hewitts Road
    Orpington
    BR6 7QR

    Get in touch

    01689 458 268
    http://www.prestigecarskent.co.uk

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more