98% Reviews
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95% Recommend
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345 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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345 reviews from our car dealer reviews community

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"Needed to tow"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything seems be all good with the Ford Ranger, my daughters got horses and my Audi wouldn't pull the horsebox, it’s good for towing which is what we bought it for. The only real issues I had was that the mileage, it was advertised with 80 odd thou but when I got it, the mileage was 10,000 more, I did find the communication wasn't great, I was told it was ready for collection but when I went down, they said it wouldn't be ready until he next day. Honestly though it wasn't a bad process it was just the odd glitch, I'd still give them a 4.

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"Citroen C3"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The salesman I dealt with was great and the buying process and trade in was smooth enough. My only issue was a problem that came up the day after purchase, I had to bring the car back the following week to be looked at and then what with Christmas and the fact that they only have an auto electrician on site once a week, this meant I had 4 weeks without a functioning heater in my car. Then on the day I returned for the heater to be fixed which was an hour job, I was waiting for over 2.5 hours.

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Aftersales from Motortrust UK Lancaster in response to Citroen C3

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Can't be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

To be honest I can’t be happier - the Tiguan I bought is all good, seems to be running perfectly. My old Mazda had its day and wasn’t cutting the mustard anymore. This was a upgrade over what I had before as I also needed a family car, saw this one was a good deal and Ben was really nice about it, he talked me through it all and couldn’t of done a better job. I just drove down and picked up and went back in a nice shiny Tiguan, the whole thing was just super easy!!

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"Aiden was a great guy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Aiden was a great guy and made everything brilliant and I love my car. We were initially looking for my daughter, but when she said she didn’t want a car and I had seen this one and thought it’s meant to be and its mine, in the end my daughter has bought a car from Motortrust too. I'd had my old car for 5 years so it was time to get a newer model & a hybrid so I could run around town in it and Aidan was amazing, he was really nice and couldn’t go wrong. I’m so grateful to him for not selling my old car straight away, I’ve got private plates and thought I'd need to get new ones, but he waited so I could change them over. He was so amazing in another 5 years I'll be giving him a ring...

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Aftersales from Motortrust UK Lancaster in response to Aiden was a great guy!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"No problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything was absolutely fine, we've had no problems with the car. We went down to Motortrust for this specific car, we were offered a test drive and they showed us all about the car. Communication was great, overall no problems with them at all.

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"Abarth 595"
4 out of 5 stars
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Vehicle cleanliness
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All good

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Aftersales from Motortrust UK Lancaster in response to Abarth 595

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Outstanding Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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5 Outstanding service from start to finish. Our salesman Ben was excellent!

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Aftersales from Motortrust UK Lancaster in response to Outstanding Service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Issues dealt with, good humour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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5 Good experience and I would recommend them to others. A couple of issues arose and these were dealt with very professionally and with good humour.

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Aftersales from Motortrust UK Lancaster in response to Issues dealt with, good humour

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Thank you Connor "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I live in the Isle of Man, and travel to Lancaster for business. I remember seeing motortrust while driving in a taxi once so I looked up large car dealers in Lancaster and of course appeared Motortrust. I needed a quick turnaround as I had to get back to the island and of course they did a quick turnaround for me, it was great. I dealt with Connor, everything went well he was a pleasure to do a deal with. Everything has been great with the Golf I got, had no issues. For my first time using Motortrust it hasn't put me off considering them again in the future. Thank you for the quick turnaround.

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Aftersales from Motortrust UK Lancaster in response to Thank you Connor

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Didn't force it down my throat "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking for a car because my Volvo got written off one night while parked up. So I needed a car and had a look round a few garages but remembered my friend got one of those Ford trucks from Motor trust, so I popped down for a quick look. They were just about to put the Mercedes into the back and thought it looked quite nice. I want to say Geoff but not sure, was no probs he were very professional with no pressure to buy the car, they didn't force it down my throat like some of them do.

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Aftersales from Motortrust UK Lancaster in response to Didn't force it down my throat

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
345 reviews4.5 out of 5 stars — Rated Excellent
Excellent
228
Very Good
96
Average
20
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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