Owen B, July 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the service was great whenever there was an issue they let me know and resolved to the best they can and always kept me in the loop
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junction 17 from Junction 17 Cars Grantham in response to Great service
Hi Owen,
Thank you for your kind feedback.
I’m really pleased to hear you were happy with the service and that you felt kept informed throughout. It’s always our aim to deal with any issues promptly and transparently, so it’s great to know this was reflected in your experience.
If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Lydia H, July 2025
"Audi A5 has been brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking for an Audi A5 when I came across Junction 17. I dealt with Ian on the day, and he was helpful and took me on a test drive. I would definitely go back to Junction 17 Grantham, as the Audi A5 I purchased has been brilliant ever since.
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junction17 from Junction 17 Cars Grantham in response to Audi A5 has been brilliant
Hi Lydia,
Thank you for your great feedback.
I’m really pleased to hear you had a positive experience with Ian and that you enjoyed the test drive. It’s also great to know your Audi A5 has been brilliant since your purchase.
We really appreciate your recommendation and look forward to seeing you again at Junction 17 Grantham in the future.
Kind regards,
Darren
Raul G, July 2025
"Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The customer service has been amazing from start to finish. It was my first time at the dealership, and I would definitely return in the future.
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junction17 from Junction 17 Cars Grantham in response to Amazing
Hi Raul,
Thank you for your great feedback.
I’m really pleased to hear that you had such a positive experience with us from start to finish, especially as it was your first visit. It’s great to know you felt well looked after throughout your time at the dealership.
We really appreciate your kind words and look forward to welcoming you back again in the future.
Kind regards,
Darren
Lee W, July 2025
"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is fantastic, and so were the lads at the dealership. The car was all washed, clean, and ready to drive away. 10 out of 10.
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junction17 from Junction 17 Cars Grantham in response to 10 out of 10
Hi Lee,
Thank you for your great feedback.
I’m really pleased to hear you’re happy with the car and that the team looked after you well on the day. It’s great to know it was all cleaned, prepared, and ready for you to drive away.
We really appreciate the 10/10 rating and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Filipe C, July 2025
"No problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I live locally to Junction 17, so I was aware of the dealership. I purchased an M5, and it has been okay with no problems. I thought everything went fine on the day of the purchase.
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junction 17 from Junction 17 Cars Grantham in response to No problems
Hi Filipe,
Thank you for your feedback.
I’m pleased to hear that everything went smoothly on the day of purchase and that your M5 has been running well with no issues since. It’s also great to know being local to Junction 17 made the process convenient for you.
We appreciate your custom and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
James T, July 2025
"Luke really good and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Luke from Junction 17 was really good and helpful. I'm very appreciative of him.
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junction17 from Junction 17 Cars Grantham in response to Luke really good and helpful
Hi James,
Thank you for your kind feedback.
I’m really pleased to hear Luke was helpful and provided you with a good experience. I’ll make sure your comments are passed on to him, as I know he’ll really appreciate it.
We’re grateful for your custom and hope to see you again in the future.
Kind regards,
Darren
James J, July 2025
"Communication was good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car has been completely fine, and the service provided by Junction 17 was great. I live two hours away, and the communication was good, I was told everything I needed to know.
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junction17 from Junction 17 Cars Grantham in response to Communication was good
Hi James,
Thank you for your feedback.
I’m really pleased to hear the car has been running well and that you were happy with the service provided by Junction 17. It’s great to know the communication was clear and kept you well informed, especially given the distance you travelled.
We really appreciate your custom and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Angela B, July 2025
"Exactly what i was looking for "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I came across Junction 17 Cars when I was looking for a specific car, which I found at the Grantham branch. It was exactly what I was looking for. The salesman took me through all the features, and I liked how there were no pushy sales tactics or pressure. It was a good experience overall. The only issue was that on the day of collection, I did have to wait a while as they were not expecting me.
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junction17 from Junction 17 Cars Grantham in response to Exactly what i was looking for
Hi Angela,
Thank you for your feedback.
I’m really pleased to hear you found exactly the car you were looking for and that the team at Grantham were able to walk you through the features in a relaxed, no-pressure way. That’s exactly the experience we aim to provide.
I’m sorry to hear about the delay on the day of collection and the inconvenience this caused. We’ll take that on board to ensure better coordination going forward so collections run more smoothly.
We appreciate your custom and hope you continue to enjoy the car. If you need anything further, please don’t hesitate to get in touch.
Kind regards,
Darren
Samuel A, July 2025
"Five-star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Toyota Supra is now my daily, and it was definitely the right car for me. Everyone was excellent, the transaction was smooth, and I was really happy. I had zero problems, so it’s a five-star experience from me.
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junction17 from Junction 17 Cars Grantham in response to Five-star experience
Hi Samuel,
Thank you for your fantastic feedback.
I’m really pleased to hear your Toyota Supra has turned out to be the right car for you and that it’s now your daily driver. It’s great to know the transaction was smooth and that you had a five-star experience with no issues at all.
We really appreciate your kind words and your custom. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Aidan M, June 2025
"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I had a good experience with them. A light has come on after a couple of days saying the engine oil needs changing though. My partner phoned them and we're waiting on them to get back to us. The sales people were good though and they looked after us.
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junction17 from Junction 17 Cars Grantham in response to Good experience
Thank you for your feedback.
I’m really pleased to hear you had a good experience with the team and that you felt well looked after on the day of purchase.
I’m sorry to hear about the warning light coming on shortly after collection regarding the engine oil. I understand your partner has already been in touch and you’re awaiting a response — we’ll make sure this is followed up as a priority so it can be checked and resolved for you.
We appreciate your comments and will ensure this is dealt with promptly. If you need anything further in the meantime, please don’t hesitate to contact us.
Kind regards,
Junction 17 Team
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