1,695 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,695 reviews from our car dealer reviews community

Leave a review for Ponko
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"Kyle went above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Mercedes is fine. And the customer service was brilliant, there is currently a sticker on the back which I can’t take off that I need to sort out but other than that it’s been good. I went to go see the car and Kyle I think his name was, was amazing! Five stars he went above and beyond, I was there for a very long time and he was brilliant.

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"As many cups of coffee as you like"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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All is fine with the car, I had to sell my old Porsche Cayenne, which was too much money to run, I wanted something a little more economical. Ponko had the car we were looking for and they're local to me being only down the road, so it was nice and handy for me. The customer service was very good, could have as many cups of coffee as you like haha

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"Mercedes A Class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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I'm very happy with the car, it’s all running fine and I'm getting used to it. What happened was I had a Mercedes for about 8 or 9 years, and one day it didn't start I got it diagnosed and found it was going to cost about 3 thousand to fix so I decided to scrap it. Me and my son then went out for a drive, and we knew about the dealership as we had got one from the previous garage that Ponko took over. All the guys were very helpful, and we took it out for a drive. I knew if I ever had a problem or a question, they’d be willing to help. To be quite honest I speak as I find it would be a five.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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5 great service and very pleased with our purchase.

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"Everyone was friendly "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The ford is all good as far as I'm aware as I got it for my son, The only thing is the window steams up. Ponko was down the road from me and were all friendly. It was good to buy it from a actual dealership with warranty and not just a random person down the street, as it gives a bit more security.

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"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything is good with the Mercedes, no problem. I just went onto Autotrader and I liked the car. I went in to see it, was all clean, everything was good, the service and location.

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"Couldn't of asked for better service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars perfect to be fair, we were after that specific one after finding it online we shot down & bought it straight away after a test drive. We'd had a Corsa for about 4 years and we just wanted a change, it was time for an upgrade. Ponko seemed like a big reliable garage we looked at a few others but it’s just a gamble who you get. But Ponko seemed alright, a nice honest company to put your trust in. The whole process was really quick, hassle free, they brought the car straight round after we called, with no nasty surprises. We did have an engine light up pop up but they switched the sensor out next day, you couldn’t have asked for better service! Full marks five stars.

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"In and out in half an hour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything is all good with my beemer I've sent it away to get a new screen fitted, I wanted a bigger one with Apple Car Play haha. It’s my first car, I've just turned 21 and thought why not, I've been looking for a few years. Ponko is nice and handy they’re not that far from home and had exactly what I wanted, it would've been that or nothing for me. Ayman was lovely too, he made the process quite easy and simple. I was in and out in like half an hour, he took me on a test drive which was quite nice too, talked me through everything and showed us everything we asked and more. Overall, a good experience

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"Ford Focus "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues
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The service up and on the day was really good but the car broke down on the way home. I emailed the team who had been very responsive and was blanked. I then emailed again the next day saying that I was surprised they hadn't been in touch then still nothing until a woman from the warranty phoned. That was very disappointing

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"Staff were great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The place, staff were great. Was a little worried about the car and battery as it took a while to start. I believe this should have been checked before we arrived as so ease us. The staff then exchanged out r battery for our pace of mind which we appreciated. Warranty should also be free as we paid an extra £500 for 6 months or more. Overall great customer service and location

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1695 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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