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95% Recommend
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2,376 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,376 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Great Motor. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with our new Defender, I do a lot of shooting and the car is perfect to have a retrofitted gun locker and for running the cars too and from our shooting sites. Chris and the team were very accommodating and helped out lots. Even had a curtsy call from one of the team after the sale just to see how things are going.

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lewis from Dealership in response to Great Motor.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"1st Class."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very.. very pleased with the service, Chelsea in particular is one of the sales persons at Phantom Motor Company. She truly is first class and a credit to the company. I bought a BMW X3 and I have been using it daily ever since, It's not done a great deal of miles however, it sounds really healthy, is smooth to drive and looks stunning. Phantom Motor Company have been really nice to deal with which isn't always the case in used cars sales, 10/10 would deal again.

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lewis from Dealership in response to 1st Class.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Everything has been great. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new Mini Cooper Classic, the colour was the main thing which drew me in, it's a beautiful white/silver colour. It's been running really well, has no cause for concern which I can see and i'm really happy with my choice. Kevin was great too, professional, helpful, welcomed us to the dealership and answered any questions I had.

lewis from Dealership in response to Everything has been great.

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"Fantastic experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with Chelsea and the service Phantom Motor Company, It's been brilliant start to finish. I was torn between the Bentayga and the Defender they had and settled on the Defender just due to its practicality with the area I live. I'm over the moon with the car and wish I could buy it all over again, it felt customer focused, welcoming and everything you would hope for from a car buying experience.

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lewis from Dealership in response to Fantastic experience.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I handled a lot of the discussions with Phantom Motor Company on behalf of my boss, The team have been wonderful start to finish and my boss has been singing their praises ever since. It would feel unfair to rate Phantom any less than 5 Stars as the entire process has been seamless and felt very professional.

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lewis from Dealership in response to ⭐⭐⭐⭐⭐

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"All good so far. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My limited involvement with Phantom Motor Company was as a Guarantor for my business partner. He bought a Porsche Cayenne which he is very happy with so far, He loves driving the car, in fact, he hasn't shut up about it since we bought it. The process was very quick, easy and straightforward, but handle professionally and I can't complain at all about the service. Only way it could have been a 5* would have been with a bit of wiggle room on the price.

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lewis from Dealership in response to All good so far.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"everything seems great, solid service. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have had a Peugeot 3008 for a good few year but things are a little bit tight with having 3 kids. We wanted something bigger, ideally 7 seats and settled on the Peugeot 5008. It is pretty much he same car except a little bigger and has been perfect so far. Brain was really top too, helpful and attentive. Already recommended Phantom Motor Company and will be back if we want something newer in a few years.

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lewis from Dealership in response to everything seems great, solid service.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Craig was spot on, Phantom is top tier!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy overall, I can't fault Phantom at all and I am pleasantly surprised. It's always stressful and a little bit daunting buying a used car, regardless who you are. Craig put my mind at ease from the get go, he was great, really professional, polite, offer a great service and reassuring attitude which wasn't pushy or pressured in the slightest. There were a couple issues with the car.. It looks like the previous owner serviced the car himself, the spark plug had been removed, covered in grease and stuck back in which was causing a misfire, there was a wonky cog which the cam belt ran over and I also changed the cam belt while i was at it. I didn't contact the dealership as I live a fair ol distance away but I don't think these are massive issues. Since having these sorted, the car is great, I was in the market for a small, economical run around which would be easier to park and more comfortable generally. It's been perfect and alot better than my 25 year old fiesta I was in before.

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lewis from Dealership in response to Craig was spot on, Phantom is top tier!

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Love it. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my X1, I have had similar cars but this is like no other in it's class. It's classy, high performing, looks amazing, turns heads and ticks every box for me. I have driven as far as Southport already and the car handles both the long and short journeys like a dream. Chelsea was really good, can't complain about anything really, start to finish.

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lewis from Dealership in response to Love it.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"All good."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time dealing with Phantom Motor Company, I am really happy with my new Mustang! It was my missus who made the final decision, she really liked the car and I have always been fond too so with it being within out budget it seemed like a no brainier. The car has been great, it's mainly a weekend car and we probably do around 2/300 miles a week on a busy weekend. the only issue we had was initially the wheel bearings were starting to go, we tried to go through the warranty but due to the time it was taking I decided to settle this myself. Craig was great but I think we weren't on the same page with the warranty and I think they could improve by going into more detail about the warranty and what it covers. I move to Canada in 5 years time and hope to have the car for the full duration however, if I do decided to change I would happily ,revisit Craig and the Phantom Motor Company team.

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lewis from Dealership in response to All good.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2376 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1988
Very Good
347
Average
23
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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