We paid for the extended warranty and service plan. There was a fault which took them nearly 6 months to rectify as the couldn't get the parts. I'm not entirely convinced that the problem is fixed. They had the car to do the repair plus the mot and service. To be fair they did bring the car back to my house, minus the entry in the service book which I left on the passenger seat. They said they would post another one to me. They haven't. Plus the oil hasn't been changed so, how have they serviced the car? I've telephoned them numerous times and sent WhatsApp messages. They just keep fobbing me off

I purchased a Volkswagen Golf from these guys and it was great! No issue from start to finish. Service was great, was offered a great cuppa while waiting which wasn’t long at all. Handover was quick and in a few hours I’m driving my new car home. Would definitely recommend National Car Hub to anyone who wants a great car for a reasonable price!

These guys sold me a Vauxhall Insignia, I appreciate it’s a used car but there pre sales checks and salespeople aren’t worth the paper and seats they are sat on. From day one driving home I realised there was problems with the vehicle. Upon realising this I called them and the sales guy sammie and handover guy Zack where never available to talk to . So isopod to someone in after sales who said “take it to your local dealer “ so today I’ve had it in my local Vauxhall dealer. There all my suspicions were confirmed. The car is a” bag of spanner’s” as referred to by the service manager and receptionist. There’s evidence the car has been in a front end impact . Which answers the knocking from the front . There’s evidence the vehicle has had work done on the rear and the rear suspension is fitted incorrectly, this answers the knocking from the rear. Theresa noise from the gearbox, which means the box removing for further investigation. Three is numerous faults stored in the engine management system. I was also assured on more than one occasion by sammie , and his colleague who did the test drive on December 30th that the water pump and cam belt had been changed when in fact today I had confirmation from Vauxhall they hadn’t so yet more lies .ALL Ai can say is avoid this garage as they are clearly saying things to get you to buy a vehicle. I’ve attached copies of the information from an independent dealer who have summed up the car with the wording “ bag of spanner’s” . If I was able to leave zero stars for the I would but sadly had to give one .

Brilliant service with no pressure had absolutely no issues would definitely recommend.

Nothing too much trouble great selection of cars for all budgets

Was looking to upgrade my car .was local to this dealer so popped along to have a look.. was happy and surprised as had tons of cars. Eventually settled on an Audi a3. They part exed my old for fiesta was happy with the price offered. The Audi was ready for me to collect in 3 days was very happy with the service was quick and easy. Have now had car for a month now and still very happy with it

I bought a car from NCH a few years ago and had absolutely no problems with it so I knew exactly where to come for my upgrade. I just part exed my A3 for an 18 plate BMW 3 series. I was met with the same great customer service from last time and the whole deal just ran smoothly. The staff weren’t at all pushy and were extremely helpful, the car was valeted impeccably and the car (not surprisingly) drives excellently. I would definitely recommend National Car Hub to anyone who’s looking to buy a new car!!

purchased my first car from National Car Hub a few years ago and the car has been absolutely brilliant. I purchased a service plan with the car so I have had constant dealings with the guys and the customer service has been fantastic. My car has been collected from my house for MOT and service and dropped back off to me as promised. As a result of the faultless car and the excllent customer service I have part exchanged my Audi A5 and purchased an e class Mercedes and got an excellent deal. Thank you guys!!!! Edit

I am writing to express my disappointment regarding my recent purchase of a Jaguar XF from your National Car Hub. Within the first day of acquiring the vehicle, my experience was marred by a series of issues, including dashboard notifications for low DEF fluid, key battery issues, the need for service, and malfunctioning ABS system. Subsequently, I reached out to the aftersales manager and returned the car to address these concerns. Regrettably, the level of service I received as a concerned customer was even below average. The interactions with the aftersales team have left me dissatisfied and frustrated. As a customer who expected a smooth and pleasant experience, I feel compelled to bring this matter to your attention. If the reputation and success of your esteemed company are important to you, I urge you to review the performance and customer service standards within your team, especially the sales manager. It is crucial to address these issues promptly to maintain the trust and satisfaction of your customers. I believe in the potential of your company and hope that corrective measures will be taken to rectify this situation. Your attention to this matter is greatly appreciated. Thank you for your understanding.