ponko from Ponko in response to 4 stars

Thank you for your 4-star review!

ponko from Ponko in response to Very positive

Thanks for your feedback. We’re glad to hear you found the right car at a competitive price and that the whole experience felt professional from start to finish. It’s also great to know the vehicle was in good condition and met your expectations. We appreciate you choosing Ponko and hope you enjoy your new car.

ponko from Ponko in response to I would give it a 5

Thanks for your feedback, and we really appreciate the honest rating. We’re glad to hear you’d otherwise give it 5 stars. We’re sorry to hear you haven’t received your new log book yet. If you’d like, get in touch with us directly and we’ll look into it for you and make sure it’s chased up as quickly as possible. Thanks again for choosing Ponko!

ponko from Ponko in response to Five stars

Thank you for your 5-star review!

ponko from Ponko in response to Nissan Juke

Thanks for your feedback. We’re pleased to hear the process of finding, preparing, and test driving your Nissan Juke was straightforward, and that the team were able to get everything ready for you quickly on the day. It’s also good to know the battery issue was resolved promptly and that you were happy with the aftersales support. We appreciate your honest comments about the extended warranty and will take that on board. Thanks again for choosing us, and we hope you continue to enjoy your Juke.

ponko from Ponko in response to Nissan Juke

Thanks for your feedback. We’re really pleased to hear the process was straightforward from finding the car through to the test drive and paperwork, and that the team had everything ready for you on the day. It’s great to know the battery issue was sorted quickly and that you were happy with the aftersales support. We also appreciate your honest comments regarding the extended warranty and will take that on board. Thanks again for choosing us, and we hope you continue to enjoy your Nissan Juke.

ponko from Ponko in response to Audi A3 Quattro

Thanks for your feedback. We’re really sorry to hear about your previous experience with your A3, but it’s great to hear you came back to us and found another one that suited you just as well. We’re pleased everything felt straightforward on your return visit, and it’s good to know Jack was able to quickly handle the extra paperwork changes for you. We’ll make sure your comments are passed on to him. We really appreciate your continued trust in Ponko and hope you’re enjoying the new A3 Quattro.

ponko from Ponko in response to Audi A3 Quattro

Thanks for your feedback. We’re really sorry to hear about your previous A3, but we’re glad you chose to come back to us and found another one that suited you. It’s great to hear the process was straightforward and that Jack was able to quickly sort the extra paperwork requests for you—that will mean a lot to him. We really appreciate your continued trust in us and are pleased to hear you’d consider coming back again in the future.

ponko from Ponko in response to Four stars

Thanks for your feedback, and we’re glad to hear you were otherwise happy with your experience. We’re sorry to hear the engine light came on so soon after purchase and that a sensor needed replacing. That’s not the experience we’d want for you, even though we’re pleased it was resolved. We appreciate you still rating us positively and hope everything has been running smoothly since the repair.

ponko from Ponko in response to Four stars

Thanks for your feedback, we really appreciate it. We’re sorry to hear the engine light came on so soon after purchase and that a sensor needed replacing—that’s certainly not ideal. We’re glad it was resolved, but we completely understand how that would impact your rating. Thanks again for your honesty, and we hope everything has been running smoothly since.

ponko from Ponko in response to Very kind and nobody was pushy

Thanks for your feedback. We’re really pleased to hear you found the team kind and not pushy, and that Phil looked after you well throughout the process. We appreciate your recommendation and hope you enjoy your new car.

ponko from Ponko in response to Very kind and nobody was pushy

Thanks for your feedback. We’re really pleased to hear you found the team kind and that there was no pressure during the process—that’s exactly the experience we aim to provide. It’s great to hear Phil looked after you so well, and we really appreciate your recommendation.

ponko from Ponko in response to All round pretty good!

Thanks for your feedback. We’re really pleased to hear you came back to us after a positive previous experience and that this time was just as good. It’s great to know the team were attentive, responsive, and made you feel welcome again—right down to remembering you and offering a drink. That kind of consistency is exactly what we aim for. We really appreciate the 5-star rating and your recommendation.

ponko from Ponko in response to All round pretty good!

Thanks for your feedback. We’re really pleased you chose to come back to us and that your experience was just as positive the second time around. It’s great to hear the team were attentive, responsive, and made you feel welcome—especially remembering you and looking after you during your visit. We really appreciate the 5-star rating and your continued support.

ponko from Ponko in response to Easy to Deal

Thanks for your feedback. We’re really pleased to hear the car’s spec stood out to you and that Adam made the process easy, especially during the test drive and walkthrough of the features. We’re sorry to hear you haven’t received your vehicle log book yet—please do get in touch with us so we can chase that up for you promptly. We appreciate you choosing us and hope you’re enjoying the car.

ponko from Ponko in response to Easy to Deal

Thanks for your feedback. We’re really pleased to hear the car’s spec stood out to you and that Adam made the process easy, including walking you through the features during the test drive. We’re sorry to hear you haven’t received your vehicle log book yet—please do get in touch with us so we can chase that up for you as quickly as possible. We appreciate you choosing us and hope you’re enjoying your new car.