97% Reviews
replied to
94% Recommend
to friend


641 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

641 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am more than happy with the car. I was looking on AutoTrader when I came across Birchwood Motor Centre, so I went directly to their website where I found the 1 Series. I was a bit apprehensive about buying a car and thought I might have some issues, but the salesman was very accommodating, and I couldn’t have asked for anything better—10/10.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to 10/10

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car has been alright, and the experience was spot on.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Spot on

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"It’s five stars all the way."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is our second time purchasing from Birchwood Motor Centre. We bought a Vauxhall Mokka about a year ago and decided we wanted to upgrade, so we went back to Birchwood and got an MG. The team there are courteous and don’t push you to make a decision, they let you look around in your own time. For that reason, we wouldn’t go anywhere else, and when people ask, we always direct them straight to Birchwood Motor Centre. It’s five stars all the way.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to It’s five stars all the way.

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Got everything I needed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I dealt with Dean on the day of the purchase, he was great. If I needed anything or wanted to ask anything, he made sure that I got what I needed. I was looking online for a Golf, and I’m glad I found Birchwood Motor Centre. It was a really good experience overall.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Got everything I needed

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"The car has been good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I came across Birchwood Motor Centre through Startline Finance. I was looking for a Vauxhall Astra. The car has been good other than a slight issue that I have had resolved.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to The car has been good

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Good aftersales"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I purchased the car, after four days I had some issues, but I must say the aftersales was good as they got in straight away to try and rectify the issues. It would have been a 5-star experience if I didn't have to take the car back

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Good aftersales

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Attentive, helpful, and friendly"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I visited the dealership to have a look at the Ford B Max, and the salesman was Luke, who was very attentive, helpful, and friendly. I got to go on a test drive even though we already knew that was the car we wanted. If a car I was interested in became available in the future, I wouldn’t see a reason why I would not return.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Attentive, helpful, and friendly

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Brilliant "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Nissan has been brilliant and I’m happy with it, no issues at all. Jamie’s service was fine, 4 stars only because I'm just waiting on a follow up call to bring it back in for scratches that were agreed at the sale.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Brilliant

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Overall had a very good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Overall had a very good experience in purchasing my first car and would recommend. Tej was my sales person who was very friendly, relaxed and easy to speak to from point of enquiry to sale. All questions were answered and I was price matched against a Ford dealership too. The Motor Centre is right next to Cardrome Learner Centre and I was allowed to test drive here too. Only points of feedback is that some nudging was needed towards chasing some paperwork afterwards but this was all resolved.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to Overall had a very good experience

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"I love it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is my first time owning a Nissan Qashqai and I'm loving it. I think Luke was the salesman that looked after me on the day and he was really good throughout. I've got no complaints.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Birchwood Motor Centre in response to I love it

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
641 reviews4.9 out of 5 stars — Rated Excellent
Excellent
575
Very Good
60
Average
0
Poor
0
Terrible
6

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more