Cartime’s Rochdale branch was the only dealership with the Ford Kuga I was after. Gary was great during the sales process, it went perfectly.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Highest marks for Gary!
We’re delighted to hear you found the Ford Kuga you were looking for and that Gary made the sales process a great experience. It’s fantastic to know everything went perfectly. Enjoy your new car!
Couldn’t thank the team at cartime enough, specially Moncef! Had a very positive experience from the moment we stepped in! From the test drive to, trading my old car in we got a very decent price in exchange for our current Merc! Moncef was very clear and explained everything to us! The team and Moncef kept us in the loop and made sure to keep us updated about the process! Customer service was on point and I also couldn’t thank him enough for being so friendly and coming in on his day off so I could collect the car as soon as! Honestly so thankful and appreciate all the time he gave us!
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Cartime experience
Hi Salsabil, Thank you so much for taking the time to leave a review. We are so pleased to hear that Moncef looked after you from the moment you stepped in - we will be sure to pass these kind words onto him. It's great to know what a positive experience you had! Thank you and we hope to see you again in the future.
My new Volkswagen has been great, and so was the service I received at CarTime. I would definitely recommend it!
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Definitely recommend it!
Hi Aaron, Thank you for your positive review. It's great to know you are enjoying your new Volkswagen. We are so pleased that you were happy with the service you received - we will pass this feedback onto the team. It's lovely that you would recommend us to others - thank you!
4. quick, easy and good value
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Aftersales from Cartime Rochdale in response to 4. quick, easy and good value
Thank you so much for taking the time to leave a review Jackson. It's great to hear that everything was quick and easy for you and that you rate your service a 4*. Thank you and we hope to see you again in the future.
So far so good with the BMW X3 i purchased, overall it was a good experience, with slight issues with the front sensor and a few more bits of information I would have hoped for on the day. I'd still give it 4 stars.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to BMW X3
Hi Franklyn, Thank you so much! We are so glad to hear that you are enjoying your BMW X3 and that you had a positive experience with us. We apologise for any issues you have had with the car - if any of this is still ongoing please don't hesitate to get in touch and the team will be happy to help get these resolved quickly for you.
The service was really good, everything went well from start to finish. They made time for me, didn't rush me, helped with anything I needed I really couldn't fault them. I did have one issue with the tyre pressure sensor monitor, however they sorted this for me quickly and apart from that everything has been great. I have already recommended the dealership to others just as I had such a great buying experience. 5 stars all the way.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to great service from start to finish
Thank you so much for taking the time to leave a review. We are so glad to hear that the service was good from start to finish, this is something very important to us. Apologies for any inconveniences the tyre pressure sensor monitor caused for you - we are glad this is all sorted for you now, but any issues don't hesitate to get back in touch. It means a lot that you have recommended us - thank you!
Very good from start to finish, salesman was patient, considerate, helpful, understanding and not pushy. Car was ready to drive away at the agreed time. Top in every aspect.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Very good from start to finish
Hi William. Thank you so much for taking the time to leave a review. Your positive feedback means a lot to us. We really hope you are enjoying your new car and we hope to see you again in the future. Thanks from all the team at Cartime.
I was very impressed with the customer service at CarTime. They went above and beyond to help me out. As I didn't have a way of getting to the dealership they came and picked me up from my house so I could view the car test drive it etc. They then dropped me back off and delivered the car to me free of charge. The level of customer experience was some of the best I have received. It was a quick turn around also. The only thing I will criticize is that there was no charging cable in the car. I didn't chase it up as already had one at home. But for that reason I would rate a 4.5. Everything else went perfect, would highly recommend this dealership.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to highly recommend this dealership
Thank you so much Steven. It's so lovely to hear that you felt like you received the best customer service, we will pass this positive feedback onto the team. Thank you so much and we hope to see you again
I can't complain about my experience on the day of purchase buying the BMW X3. Gareth was good, he answered all our questions. The car was prepped and ready when we went to collect it. Good experience.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to BMW X3
Thank you so much for taking the time to leave a review. We are so pleased to hear that you had a positive experience with us and that Gareth was able to help you - we will pass this feedback on. It's great to hear that you are enjoying your BMW X3 and that it was ready for you when you came to collect. Thank you for your custom and we hope to see you again
The car has been fine, I have had no mechanical issues with it. There was a few things with the bodywork which Cartime said they would fix but I have not had any communication regarding this. I was after a particular car and Cartime was the nearest one in the best condition.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Dacia Sandero
Sorry Trevor about your experience with the body work, We hope this has all been rectified and you are happy with the car. From the team at Cartime.
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
| Excellent | 270 | |
| Very Good | 119 | |
| Average | 25 | |
| Poor | 0 | |
| Terrible | 1 |
Cartime Rochdale
Edinburgh Way
Rochdale
OL11 2PD
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 17:00 |
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