315 reviews from our car dealer reviews community
Leave a review for Car Firm
Leave a review

315 reviews from our car dealer reviews community

Leave a review for Car Firm
Leave a review
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"Really poor after service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a car which wasn't a cheap one, I've rung them, sent emails and messages to let them know there are problems with the car and they don't reply, let's hope they reply to the courts

Reviewer has confirmed their email address

+2 Found this review helpful
"Finance options were good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

These guys were very good and quick with finance. Sorted everything out for me on the day, payments were within my budget and when I went to see the car it was immaculate and ready to drive away.

+0 Found this review helpful
"Delivery service was spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Went for the delivery service using their website. The whole process has been excellent from start to finish. The guys made sure I was happy with everything and even discounted the warranty to make it more affordable.

Reviewer has confirmed their email address

+0 Found this review helpful
"Poor aftercare!!!"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Purchased a car on the 30th october which was advertised with full service history. Traveled 3 hr to get there to pick the car up which after looking was not full service history, is was all so missing all the manuals and owners pack (the car was £30k) after bringing the car home i also realised the rear parcel self was missing from the boot. After trying to send emails and ringing up every other day, they where not interested in trying to sort this issue out and fobbing me off. The Car was nice but very poor aftercare once they have your money!

+1 Found this review helpful
"Quick and easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a car for home delivery, I told the guys I need it delivered asap as my old car broke down. They were very understanding and had my new car delivered the next day! It was in a immaculate condition with full up to date main dealer history and my extended warranty. Couldn't be happier. Thank you

Reviewer has confirmed their email address

+0 Found this review helpful
"Click and collect service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a car using their click and collect service as I didn't want to go up and down too many times. When I got there I looked around the car, checked the paperwork and left within about 20 minutes. The whole process was quick and easy

Reviewer has confirmed their email address

+0 Found this review helpful
"Home delivery "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

So many options on their website. Once I had chosen one the process was quick and easy. No probs at all

Reviewer has confirmed their email address

+0 Found this review helpful
"Honest dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Reservation deposit was straightforward, car was clean and as described on the phone. No messing about and no hidden fees. I’ve enjoyed doing business with this company and will be back for the next car

Reviewer has confirmed their email address

+0 Found this review helpful
"Delivery option was good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a car to be delivered home. Once car got here everything was good, nice and clean and as described

Reviewer has confirmed their email address

+0 Found this review helpful
"Helpful sales team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Spoke to a gentleman on the phone about booking an appointment. When I got there I was given a test drive and had all the paperwork to check. Both salesman I spoke to when I was there we’re very knowledgeable and friendly

Reviewer has confirmed their email address

+0 Found this review helpful
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Dealership Information

Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
315 reviews4.5 out of 5 stars — Rated Excellent
Excellent
266
Very Good
0
Average
4
Poor
7
Terrible
38

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  • Contact Information

    Address

    Car Firm
    Great North Road
    Peterborough
    PE8 6HG

    Get in touch

    07713 437344
    http://www.carfirm.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Firm

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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