Ian A, February 2026
"BMW 2 Series"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Enjoyed the BMW 2 Series and was happy with the service on the day.
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Aftersales from Dealership in response to BMW 2 Series
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Brandon, February 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4
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Aftersales from Dealership in response to 4
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Fern B, February 2026
"Ford Fiesta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Ford Fiesta has been all good, Kieran, who managed it, had very good communication, kept me informed and answered all my questions throughout. I'd recommend it to others.
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Aftersales from Dealership in response to Ford Fiesta
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Evelyn C, February 2026
"5 out of 5 for Gaz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my 4th car I have bought from Concept Car Credit. I dealt with Gaz on all 4 occasions, and every time he showed me brilliant customer service, and I do not have a bad word to say. 5 out of 5 for Gaz
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Aftersales from Dealership in response to 5 out of 5 for Gaz
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Natalie E, January 2026
"Kind & Understanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After finding concept online, my advisor was very good, kind and understanding to my needs as well as the paperwork was all fine and sorted. I would use them to buy a car again in the future as Mercedes is going well.
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Aftersales from Dealership in response to Kind & Understanding
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Gail S, January 2026
"Can't fault"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was the 2nd time I have used Concept Car Credit and the service has been consistently the same, the level of customer service they provide is excellent - really helpful staff. I am happy with my Qashqai I got the back end of last year, mechanically is good and as a whole I'm enjoying the car. I would recommend and definitely consider using them again. No-ones perfect so it's a 4/5 stars from me, but honestly can't fault them.
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Aftersales from Dealership in response to Can't fault
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Robert M, January 2026
"Kia Sportage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars awarded.
+0 Found this review helpful
Aftersales from Dealership in response to Kia Sportage
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Keith J, January 2026
"Service we got was excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service we got was excellent Sam was a great person to do business with made us feel at home .
I recommend your business to all my family and friend would use your business again if I need a new car.
And a very very big thank you to Sam for all her help
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Aftersales from Dealership in response to Service we got was excellent
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Craig L, January 2026
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner has bought from Concept Car Credit before. This time around I bought a BMW 4 Series, and it has been brilliant. Both times they have made the process quick, easy, and straightforward, and when mine and my partner's agreement runs out, we will be going back to Concept Car Credit.
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Aftersales from Dealership in response to Brilliant
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Hayley, January 2026
"No complaints"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Nissan Qashqai I purchased from Concept in December has been running well, with no problems whatsoever, and no complaints regarding my experience at the dealership.
+0 Found this review helpful
Aftersales from Dealership in response to No complaints
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
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