Olivia was very helpful and professional it made the sale quick and easy

From start to finish got everything in place just had to turn up and drive away

Recently bought a car from this garage. Very pleased with the price and the low miles. I was also pleased with the great service I received from Diana in admin. Who helped me with the finance and warranty with the car. Thanks Diana, it was appreciated.

Ryan and Todd went above and beyond and can’t thank them Enough thanks very much guys

Thank you Olivia for 5 star customer service!!! You went above and beyond to help me get moving again Very very happy. 😊

Very fast, efficient turnover! I would like to say thankyou to Olivia Hall for being a great assistance!

I was very dissatisfied with the service at this dealership. I was clearly told that my car tax had been paid on Wednesday, 24 December, and I was assured the vehicle was taxed and safe to drive away. After leaving, I checked online and found the car was not taxed, which put me at risk of fines due to incorrect information provided by the dealership. I never received a proper explanation for this. Communication throughout was confusing, and I also left the dealership without the requested log book, despite being told everything was resolved. The only positive part of this experience was Diana, who contacted me, took responsibility, and corrected this issue.

I had the pleasure of buying from Oakwood, and I’ve got to say their customer service was brilliant from the minute I walked in the dealership, to the minute I drove away - literally 3 hours (I did leave on my own accord for a few hours) Olivia was fantastic and explained everything in layman’s terms. Olivia and the rest of the team way way way way above other dealerships in customer service. They actually care! Would highly recommend Olivia and the dealership if you’re looking for a new car. 5 stars.

I WAS TOLD THE CAR would be ready on Monday. I asked if It could be delivered. I was told it would be better if I came in person. I arranged with my nice to take myself and my husband an also my 93 year old brother this was so My nice had her dad to go back to Stoke-On-Trent with and my husband would be with me. I hadn't driven a manual for the past 20yrs but your salesman assured me that I would have more choice in a manual. The weather was appalling and I had to drive back not knowing the car. I just think that I would have had a better experience if the car had been delivered. I have a feeling it was so that I would be there to pay the registration , every other car I have bought has had at least 3 months left on it and a quarter of a tank of petrol. After all that I was very happy with the service over the phone prior to coming up to Bury. But really disappointed at the service at the garage... Linda James

Couldn’t recommend Oakwood, especially Amy enough! She took the time to find the car i wanted, made sure i was 100% happy with everything and explained everything clearly. We organised the pick up date and everything ran smoothly. I could not of asked for any better service from the start right the way to picking my car up today. I will 100% be returning as this dedicated polite service is not found often anymore. I will be telling everyone i know to come to Oakwood! Thank you again to everyone there. Especially Amy - you made the whole process so easy for me and i can’t thank you enough for all your help. I really do appreciate it. Thank you again! Will 100% be returning xx