The MG is perfect! I was really pleased with the brilliant service I received at Cartime, the car was made readily available for me within the week. The only thing is the car did have a fault which took me a few emails to get through to them but other than that the rest was wonderful and I would consider going back to them again when I need a new car.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Service was brilliant
We're delighted the team could get the car ready for you so quickly and that you received such great service. We appreciate your patience regarding the fault and are pleased it was resolved. Thanks for your kind words, and we’d be delighted to help you again in the future. 👌
I would use Cartime again, no issues at all. I was looking for a specific car and I wanted to deliver. Cartime made it a smooth purchase all over the phone the guys were helpful. The communication on the day could’ve been a little better but it got here when I was told so no problems, they were really good overall.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to No issues at all
Thank you Kirsty for such a lovely review. It's great to hear that you would use Cartime again, that means a lot to us. We apologise for any inconvenience caused by a lack of communication, your feedback helps us to improve in the future. Thank you for choosing Cartime and we look forward to welcoming you back in the future,
The communication I did appreciate, Abeed who dealt with me was brilliant and even went in on his day off to get updates for me, he proper got it all sorted! The Hyundai i10 I purchased is absolutely fine overall.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Abeed was brilliant
Thank you so much Jemma for such a lovely review. It's great to hear that you are enjoying your Hyundai i10. We are so pleased to hear that Abeed looked after you and even came in on his day off to help you, we will be sure to pass this positive feedback onto him. Thank you from all the team!
I was just passing when I saw the Mercedes A-Class, went in to have a look and dealt with Paul, he was brilliant. We also bought a Corsa for my girlfriend whilst we were there. I'd have to give it 4 stars and not 5, as I was not made aware that you have to pay £300 to be able to connect your phone to the car via the Mercedes app. I only found this out 2 weeks after when I got the logbook, as that is what you need to get access to the Mercedes app. I wouldn't have got the Mercedes. Other than this, I couldn't fault my experience and it would have been a 5.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Paul was brilliant
Hi Kieron, Thank you so much for your review. Its great to hear that you are getting on well with your 2 new cars and that you had a positive experience with us. It's lovely to hear that Paul looked after you, we will be sure to pass on these kind words to him. Thank you for your custom and we look forward to welcoming you back in the future.
Happy to give a rating of 5 as booking and final delivery completed with politeness and efficency. Car very clean and as described. Note description made no comment about lack of fast charging cable but pleased that after questioning this 1 was supplied foc. I thought I had completed satisfaction survey some weeks ago but recall several attempts were made to complete the form but it would not be accepted online. Further note, the options for service and extended warranty were not made known until the point of payment so little time to consider fully before having to complete payment.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Happy to give a rating of 5
Hi Eric, Thank you so much for your review - receiving customer feedback really does mean a lot to us. It's lovely to hear that the car was clean and as described. We do apologise about the charging cable and issues surrounding the service and extended warranty, if any if these issues are still ongoing please don't hesitate to get back in touch. Thank you for your custom and we hope to welcome you back in the future.
I was having a look online and I seen Cartime had the Toyota I was looking for. When I went down there Mohammed was excellent his customer service was great It was all really smooth and everything went nice, Five stars.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Really smooth
Hi Benjamin, Thank you so much for your review - it's great to hear you had a positive experience. It's lovely to hear that Mohammed looked after you, we will be sure to pass these kind words onto him. Thank you for taking the time to leave the review and we look forward to welcoming you back in the future.
I had a Corsa previously but wanted one that had new features such as parking sensors, which I am definitely noticing the difference with, I can park much better. Olly had great customer service, he answered all my questions, took me for a test drive, and the documentation was all straightforward.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Straightforward
Hi Lydia, Thank you so much for your positive review. It's great to hear that you are enjoying your upgraded Corsa. It's lovely to hear that Olly looked after you - we will be sure to pass these kind words onto him. Thank you for choosing Cartime and we look forward to welcoming you back in the future.
After being without a car for about a year I got a new job so that had to change, I ended up looking at Cartime they had the car I wanted, everything is good with it. They were very helpful from start to finish, it was brilliant.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Been without a car for a year
Thanks so much George - your review means a lot to us, We are so pleased that we had exactly what you were looking for. It's great to know that everything is going well and that you found our team helpful - we will pass these kind words onto them. Thank you for choosing Cartime and we hope to see you again in the future.
The car I had was really old and rundown and was due an upgrade and after my dad had a car from them, he recommended that I give Cartime a go too. I am waiting on a cruise control part and a spare key which they haven't got in yet. However the whole buying process went well, it was really easy.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Recommended by Dad
Hi Georgia, Thank you for taking the time to leave a review. We are so pleased your dad recommended CarTime - recommendations mean so much to us. It's great to hear the buying process was smooth and easy. We appreciate your patience waiting for the cruise control part - if you need an update regarding this please don't hesitate to get in touch and a member of the team will be happy to help. Thank you for your custom and we hope to see you again in the future,
The sales experience with Garet was very straightforward. However, I’ve had issues with the apple car play in the car where the socket does not work, I have not been able to get through to anyone to get it fixed. Otherwise, the Mercedes CLA has been fine.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Middle of the Road.
Thanks for your feedback. We're pleased to hear Garet made the sales process straightforward and that you're otherwise enjoying your Mercedes CLA. We appreciate you highlighting the issue with the Apple CarPlay socket and the difficulty reaching someone to get it resolved, as this is valuable feedback for us to improve our service.
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
| Excellent | 270 | |
| Very Good | 119 | |
| Average | 25 | |
| Poor | 0 | |
| Terrible | 1 |
Cartime Rochdale
Edinburgh Way
Rochdale
OL11 2PD
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 17:00 |
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