My dealings with CarTime were good. Maybe a 3 though because to find the car can't fast charge and the dealer had obviously not checked that implies a lack of familiarity with EVs that obviously needs to be improved.

Booked an appointment with Noel to view and drive a Tesla. I have to say I was very happy with the experience and the way in which Noel conducted himself, very friendly, professional and straight talking which I appreciated. Even spent time on his day off sorting the car for me which is above and beyond what was expected, and crucially....he had the car almost fully charged up for me! Top man and much appreciated. 5*

I would say I had a very average experience with CarTime. I haven't purchased a car for a while, but it was very underwhelming. Now of course you don't want to be jumped all over when purchasing a car, but I feel a bit of enthusiasm from the staff at the dealership is needed. I felt I had to push to get attention when walking in to discuss cars. It was a very quick process as I knew which car I wanted to get. I was told when I picked it up it would come with the charger and service history. However, when I came to pick it up, there wasn't any of the history and I had to push and wait around to get the charger because I was not leaving without one. I came at 10am to pick up and didn't get the charger until ten to eleven. Finally, after getting this, another salesman was brought out to try and start selling me extras. I just felt it was already too late to try to do that and went off home. Now to be fair to the dealership, I love the car, I am thoroughly enjoying it and haven't had any issues with it. I feel there is just some need for improvement in certain areas.

After buying from the Bury branch of Cartime, I wouldn't go anywhere else in the future when buying another car. The staff were amazing and perfect, I couldn't fault them. We spent all day there due to an issue with the finance company, but the staff went above and beyond keeping us comfortable. Everything is great with the vehicle as well, I've done so much driving since collecting. I would give them 10 out of 5 if I could

The staff at the Cartime Bury branch were good, friendly and explained everything well. So far everything is fine with the vehicle with no issues.

Buying the car was a breeze. Made really simple and Brad was amazing and spoke to my at my level so I understood everything

Five star service throughout - Thank you!! 🤩🤩🤩🤩🤩

They were professional and quick and the staff were really helpful and informative. The car is as expected - they sent me a video before the car was delivered which I appreciated. Good experience, I can't fault them to be fair.

This is our second time buying from CarTime, and this experience was even better than the last. It was a great experience overall. Hassan was very helpful, and the vehicle was fully valeted and ready for us when we went to collect it.

I had a great experience at Cartime. The car is brilliant and just what we were looking for. Someone from Cartime gave me a ring, and I mentioned we might pop in to have a look. We ended up going down, found the car we liked, and started chatting with a rep who got the car out for us. He was a really nice guy, super helpful, and made things easy. We decided to go ahead with the car, but then after a couple of minutes, he said he had to do something and walked off. That’s when Sam, the original guy who had called me, came over and took over the sale, saying it was his. I didn’t really expect to be dealing with him again, to be honest. The next day, I was having a bit of trouble with the paperwork and stuff on my phone – I’m not great with tech – and I found Sam a bit pushy and a little rude. Aside from that, everything else was spot on. The service overall was great and I’d still give them 5 stars. They were brilliant.