Initially, I was very impressed with the salesperson and the experience at the start of the process. Unfortunately, my experience changed significantly once the sale had been agreed and the vehicle was delivered. The vehicle was rejected within 14 days of delivery as it was not in the condition I expected based on its description. In addition to a number of bodywork issues, an independent inspection identified several mechanical defects. The inspection report advised that the vehicle should not be driven until repairs had been completed, with estimated repair costs in excess of £2,000. This was particularly disappointing as the vehicle had been purchased as a first car for my daughter. At the point of sale, I had relied on Car Time’s advertised vehicle preparation process, including its 62-point inspection, service, MOT and roadworthiness checks. However, the findings of the independent inspection differed from my expectations based on those assurances. Following the rejection, I later noticed the vehicle had been relisted for sale at a higher price. Based on my experience, I would encourage prospective buyers to carry out their own independent inspections and checks before completing a purchase.

The customer service at Cartime was good. I did have to wait a week later for the car but other than that it was all spot on. Bradley was great too 😊

Hassan was fantastic and the young lad hamza who did my paperwork he was absolutely fantastic he answered all my questions and if he didn’t know the answer he would go and find it. We had a little issue with the aftercare as we left something in the old car and it was abit of a hassle, but it was all resolved and it’s been sorted, Overall it was good.

The Mercedes GLA has been fantastic, the dealership was quick and efficient and made the experience straightforward.

Mohammad was the salesman that I dealt with, and he was brilliant. Based on our experience, I would definitely recommend Car Time to others, as it was really good, and the Kia Picanto I bought back in January was great.

Was specifically looking for the Polestar, I have always liked the look of them. There was an issue with the tyres which Car Time sorted for us, which was good, and I have been enjoying the car ever since.

Great team ! They really care about the customers!

I bought the car back in September from Bury. The dealers were fair with the price but unfortunately haven’t checked that all facilities worked. I drove away and returned to the car place within 10 minutes realising that the maps and electrics needed a reboot. This left me with having to give up my own time to take it to MG2 weeks later so we could have a reboot on the electrics and maps. This should definitely have done before they sold the car. I have to say buying electric from them. I was unsure of their understanding of electric vehicles. Unfortunately, I have still got issues with some of the programming on electric so I’m having to take it back to MG. If the dealership had done their checks, I wouldn’t be having to do any of this.

purchased my first car here after 6 years not driving since passing. Very understanding about me not feeling comfortable taking it for a test drive but still wanting to experience the car. It’s a lovely little C3 and has served me well. Was a slight issue with the service book and spare key - car was sold as only having 1 key but about 3 weeks later they both arrived in the post! A nice surprise as I was about to order a replacement

Bradley was great, managed to get agree a deal that we were happy with and was super helpful throughout the sale and all the processes. Very professional, organised and friendly.