Sold me car stating under kia warranty, 3 months after purchsase nitging but problems and not covered under warranty as bit service history missing, went to eddie wright sales manager Steve said he would look into it with Luke who sold me the car, that i WOULD NOT pay nearly 10 grand with no warranty, tried severak times to contact Steve who would not speak to me i went in to customer service Luke doesnt even wirk there so Steve bare face lied, tbey have not taken one but responsibilty for miss selling me a faulty car, they emailed me a copy they had showing car not covered under Kia warranty needless to say i had NEVER that copy. TOTALLY SHOCKING COMPANY THAT SELL CARS BY GIVING FALSE INFORMATION car cost me a fortune within first 5 months off buying it. TOTALY RUDE IGNORANT sales manager. Also on service by Edfie Wright they put wring oil in as confirmed by Kia but again said nothing to do with them even though i had the paperwork to sjow they put wrong oil in, i also had to pay to resolve that aswell, My daughter also bought car same time with full mot stating new tyers, 1 burnt out in fist week garage said put on wrong also exhaust no good had bodge job on it, AGAIn Eddie wright would not take any responsibilty.

I haven’t even had the car 7 months and driven less than 2 thousand miles, and already I have visited Eddie Wright 4 times regarding problems with my Audi A1. First of all, I was sold the car with good faith and full intentions of it having bluetooth. Once handing over the car, I find out it does not and I had to pay £200 elsewhere for this to be fitted privately. Then, the car started with a clicking noise when braking. I returned to Eddie Wright to sort the problem and I left with even more problems than I initially went with. I called Eddie Wright immediately to book an appointment to come back in, due to my car making more rattling noises and was told a lady would ring me back. I was left for 2 days with no callback until I rang again and demanded another look over the car. Once returning to Eddie Wright, I have now been told the problems with my car are not covered in my warranty and I need to pay them or take it elsewhere to be fixed. The quality of aftercare I have received has been unprofessional, time has been wasted and a lot of running around for nothing, over the past few weeks. I am very disappointed with the service I have received, after putting so much trust in the business at the beginning, to find me the perfect car. I would not recommend buying a car from Eddie Wright or having any association with any of their services. They are very quick to sell you a car and as soon as something goes wrong you are left out of pocket!

Having left an overnight holding deposit on a car in March 2020, we are still trying to have it refunded in June. Every time we contacted them for the refund we where assured it would be done immediately, then the lockdown came and the lying was no longer necessary, we are still trying now that they are all back at work. The lesson is, DO NOT LEAVE DEPOSITS WITH EDDIE WRIGHT CARS. I CAN ONLY GUESS WHAT THEIR AFTER SALES SERVICE MAY BE LIKE. Needless to say this one sale they WONT be making.

Bought a car in December and got Eddie Wrights to tax the vehicle so we could drive it home (£20) they never sent the logbook to DVLA so in April i found out my wife had been driving the vehicle and it was not taxed and was still in the previous owners name. So i have had to get a new logbook(£25). Sent emails to Eddie Wright and they never got back to me. Also took 6 weeks to get me the parcel shelf for the car which they said had been ordered on 4 different occasions. After looking at other reviews on this site it looks like this is par for the course with Eddie Wrights.

Would never recommend buying a car from here,bought a car and had nothing but trouble,went for repair 4 times ended up being rejected,,they never rang you back as promised,after care shocking,think twice before buying a car from here.

My son bought a fiesta st from these cowboys last month.nothing but issues with it, now clutch has gone and are they interested ?? No. They hang up the phone each time he rings Even the finance company says it must be rejected , are eddie wright interested ? No. Next step, Rogue Traders Because This is exactly what they are!!

Bought a car found our 8 months later our car wasn’t tax or registered to us (even though we paid for it) so we had to sort it ourselves half way up to our holiday destination. Promised a refund but nothing, ignore letters and calls and owes us over £160 after all the costS we entailed because of their incompetence! Avoid avoid avoid!!!!!

I bought a car from here no problems at all. However only gave me 1 key they said they would sort it but never bothered I just kept getting lied to I would not recommend to anyone