49% Reviews
replied to
92% Recommend
to friend


344 reviews from our car dealer reviews community
Leave a review for Lease Cars Direct Ltd
Leave a review

344 reviews from our car dealer reviews community

Leave a review for Lease Cars Direct Ltd
Leave a review
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"Smooth sailing 9.5/10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great service and price was fair. purchased a VW Passat from lease cars direct. Ben delivered the car to his local train station for me to save on the delivery cost. astonishing value for money!

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+5 Found this review helpful
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"Good communication"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Ben was very helpful in me purchasing my car,communication was spot on and even though we encountered some delivery problems was sorted out ,was polite and courteous..

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+7 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Good communication

We are so glad to hear that you love our product! Thank you for the honest review.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Ben’s communication and service was outstanding! This was the 2nd biggest investment in my life (1st being my mortgage). All my previous vehicles cost me under £3k and were 10+ years old. I had loads of questions and request before viewing. He politely answered all my questions and was very transparent with everything. He was very accommodating with my timescales as I needed to be sure it was the right car for me before I went to view as it was a 340mile round trip! I turned up, he showed me the car, I drove it. I paid the deposit once viewed, received a receipt/invoice according and agreed for the vehicle to be delivered. I then went home and paid the remaining full amount…. Slightly nervous as I wasn’t in possession of the vehicle at this point in time with the promise of delivery in a weeks time. There was always the slight “what if I’ve been conned?”…….. thoughts going through my head. Needless to say, they were all unjustified. As promised, the vehicle was delivered as agreed in exactly the same condition it was viewed. I am extremely satisfied and the proud owner of a 6 year old VW Passat. I wouldn’t hesitate to to recommend Ben and his firm Lease Cars Direct LTD to anyone of my friends or indeed anyone looking for a vehicle.

Reviewer has confirmed their email address

+11 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Excellent service

We are overjoyed to read your 5-star review! It was a pleasure dealing with a honest and genuine buyer! THANK YOU!

"Ford galaxy titanium x"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Found this online rang the dealer Absolutely fantastic service the car was described 100% everything I wanted a very reasonable price will definitely recommend and use again in future and I delivered the car on a Sunday free of charge 10 out of 10 for everything thank you

+11 Found this review helpful
"Mercedes AMG"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Brilliant car, bargain price..ben owes me £30 but i will forget it as i subjected him to £30 worth of bad jokes..😊 Great guy to deal with Very satisfied..

Reviewer has confirmed their email address

+5 Found this review helpful

Ben from Lease Cars Direct Ltd in response to Mercedes AMG

Thank you for the review and the repeat business over the years. Please forgive me for forgetting to send that locking wheel nut on. As you're aware when you called me I was at the hospital and the misses physically in labour with our daughter and I totally forgot about the call. Hopefully I'm forgiven but don't worry we will sort it out on the next car you purchase from myself I'm sure 😃

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"Quashqai "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great bargain, quality car..ben was a total gentleman and very professional me and friends 4th car from ben and perfect as usual.. dont hesitate to buy from leasecarsdirect 👍👍

Reviewer has confirmed their email address

+7 Found this review helpful

Ben from Lease Cars Direct Ltd in response to Quashqai

Thank you for the repeat business over the years, as we spoke yesterday our first dealings where over ten years ago and you continue to both recommend me to friends and family and purchase vehicle's from myself. I couldn't ask for a better customer. THANK YOU!!

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"Not the best experience "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Not the best buying experience. Ensure you read the review from Anonymous April 22 prior to any purchase.

Reviewer has confirmed their email address

+18 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Not the best experience

Thanks for your review, Alan. I can only apologise that the engine light came on shortly after purchase. Although I have offered you the option to return it to myself where I will get it looked at instantly without any charge you declined. you didn't purchase the extra warranty that would have covered you in this unfortunate situation due to distance involved. I’m sorry that you are disappointed and if you wish to take up my offer it still stands so, please call or email the office. I will always do my best to satisfy the buyer but from time-to-time unpredicted things happen. Thank you, Ben (Company director).

Alan Hibberd in response to Not the best experience

I’ve now left it several weeks and only driven less than 250 miles in the car before leaving a response , one because of the engine light and two because of the car being in the garage for a new radiator. As the dealer pointed out l didn’t purchase a warranty, but l don’t think that would cover the impending doom of this car that sounds like a John Deer or Massy Ferguson tractor, which is another reason for only driving a short distance. The offer of returning the car to the dealer for repair is out of the question due to cost, distance, and time .

"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Excellent description of vehicle. Fantastic guy to deal with, nothing was too much trouble, Car worth every penny, 3.5 hour journey home and drove faultless.

+5 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Brilliant

Thank you for your lovely review. it was great such genuine people and It was a pleasure to see you so happy with the stunning Audi Q7 you purchased. THANK YOU!!

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"Quick, honest and excellent value"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I was very impressed by my experience with Lease Cars Direct. Buying a car can be a stressful experience and you don’t always know how upfront and honest a seller will be. My biggest praise goes to Ben for his transparency, decency and responsiveness. Ben was very personable and easy to work with. The car we purchased was genuinely good value, had been looked after well, and was in a very good condition. The process was quick and any questions I had were quickly and competently answered by Ben. Even unforeseen hiccups were fixed quickly and with no fuss, such as delivery of the car which fell through with the transport company. Ben delivered the car himself personally to avoid undue delay, which we really appreciated. I would buy from Lease Cars Direct again for sure and would be happy to recommend them for their service and value.

Reviewer has confirmed their email address

+5 Found this review helpful
"Fab from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Just picked up our Mercedes C220 today was 4 and half hour journey back home drove back with no problems so happy with it so far.

+8 Found this review helpful
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Dealership Information

Please Note: Viewing is strictly by prior appointment only. 

At Lease Cars Direct Ltd, we specialise in providing affordable, history-checked vehicles. Based in Beccles, Suffolk, we’re an independent dealership with a straightforward approach: quality cars, transparent pricing, and no-nonsense service.

Whether you’re looking for a reliable commuter, a family-friendly estate, or a fuel-efficient hybrid, our stock is carefully selected to offer great value without compromise . Every vehicle comes with a long MOT, clear service history, and the peace of mind that comes from dealing with a trusted local business.

We also offer UK-wide delivery, and a friendly team ready to help you find the right car, without any pressure.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
344 reviews4.8 out of 5 stars — Rated Excellent
Excellent
307
Very Good
27
Average
1
Poor
2
Terrible
7

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  • Contact Information

    Address

    Lease Cars Direct Ltd
    Elm Dene Swan Lane
    Barnby
    Beccles
    NR34 7QF

    Get in touch

    07810 545657
    https://leasecarsdirectltd.co.uk/

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Lease Cars Direct Ltd

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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