I was looking to replace my Ford Mondeo Estate which I had previously bought from Ben at Leasecars Direct. I spoke to Ben about taking my car in part-exchange for a Volvo V60! The whole process was very easy and painless. The customer service was first rate as always and my Volvo is the third car I’ve bought from Ben as the quality of the vehicles are always excellent and the customer care superb. I’ve bought a lot of cars from a wide range of dealers including main dealers and I’ve never received the quality of service that Ben provides. In the unlikely event there is ever a genuine issue, Ben will resolve it efficiently to your satisfaction. I never used to like buying cars from dealers as they were often disinterested in you once you’d bought a vehicle with no thought about you being a potential loyal. customer and coming back which is very bad business! Ben has the opposite attitude, he wants to please you and make sure you buy the right car for you and ensure you have the best possible experience as he wants you to come back again as a valued customer. I would absolutely be looking to Ben again when I’m looking to find my next car which speaks for itself! Thank you Ben for making the car buying process a pleasure!

Where to start such a fantastic experience from start to finish!the car was as described when I viewed it nothing was out of place freshly valeted and perfect from the first message to getting the vehicle ben was brilliant nothing was too much hassel even doing a walk round video for me of the car before I made the trip down perfect service perfect bussines

Whilst Ben has great Customer Service ethos, he is also a car dealer, I will start this with 'buyer beware'. I brought a Black VW Passat, the pre-handover document had nothing marked regarding the dents, apart from saying 'minor chips and dents due to miles'. When I visited the premises, the care was dusty, somewhat hard to see dents on a black car, been pointed out a couple of rear door and quarter which was acceptable. I came back to collect the car, it was still dusty and I felt this was pretty poor not even washing the car for the buyer to take home. I returned home with car and had it valeted and found there are 13 separate dents on the car, if I had seen these and I would have done if it was cleaned, I would not have brought it. Spoke to Ben, he said you where here twice and you had a chance to look it over etc etc. Ben should have had the paperwork completed with damage for the buyer to see. So buyer beware with Ben and Lease Cars Direct, this is my fault for assuming they where a decent outfit.

This was my first purchase from Lease Cars Direct LTD, and I must say the service was 1st class. The car was as describe in the advert , I dealt with Ben who was very informative with absolutely no pressure selling and very good communicating, even a follow up after our purchase to ensure that we were happy with the car. Lease Cars Direct LTD will be my first port of call for when I next look to buy a car, and I would certainly recommend others to do the same.

We travelled 4 hours to lease cars as they had the spec of vehicle we had been searching for, The car was exactly as described, which is rare in the car business as car Salesmen are renowned for little indiscretions exaggerations on what they call a ‘mint car’ but it was as described. Ben was extremely accommodating and made the purchase a smooth transaction We are happy owners of a premium vehicle & highly recommend

Great buying experience, unpressured service car was as described very clean and lots of very nice cars for sale

Excellent service. He has lots of well presented quality vehicles and reasonable prices. Pleasent unpressured buying process.