317 reviews from our car dealer reviews community
Leave a review for Car Firm
Leave a review

317 reviews from our car dealer reviews community

Leave a review for Car Firm
Leave a review
"New van delivered to my house "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I’ve had my first ever crew cab van delivered and I’m delighted. I have 3 grandchildren and we needed something bigger than a car with more seats and still have space for storage. Once I found out about crew cabs I came across the advert at car firm and Layton has been ever so helpful from start to finish. Explained everything and kept me update every step of the way. I am so happy with my new van and I will be back when it’s time for another. Thank you guys

Reviewer has confirmed their email address

+1 Found this review helpful
"Good service and affordable prices"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Service from the staff was great, I genuinely cannot fault it. Deals on extended warranty and delivery were also very good. I was given plenty of time to look at the van, test drive it and check the documents and the salesman was prepared and was able to answer all my questions

Reviewer has confirmed their email address

+1 Found this review helpful
"The best van dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Honestly I have been buying vans for the last 15 years and I can say that these guys have been the best van dealers I have ever been to. There’s hundreds of vans for sale, makes perfect sense if you need a commercial.

Reviewer has confirmed their email address

+1 Found this review helpful
"Excellent selction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

After viewing several different models I purchased the perfect van for my needs

Reviewer has confirmed their email address

+1 Found this review helpful
"AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Stay away from these people and please read reviews very carefully before any contact with them Most of the good reviews have been payed for by the company and are false. I lost £9000.00 within 5 months of buying my vehicle

+0 Found this review helpful
"Ignore fake reviews. Scam dealership"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Total con artists. Avoid at all costs. Trying to get deposit back from then through small claims court. Avoid the fake 5 star AI generated reviews.

+1 Found this review helpful
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"Do not buy from these crooks"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

If I could give zero stars I would. Head over to trust pilot as the company is that bent they have been paying for 5 star reviews. Look at the negative ones they are the real ones. I read them all and still decided to give them the benefit of the doubt. I should have trusted my gutt instinct and walked away before parting with any money. Next il be going to trading standards and also every review site possible. It will end with court as these thieves still haven't refunded my money equating to a thousand pounds as someone else on another review had done to them Look on trustpilot they pay for reviews

Reviewer has confirmed their email address

+1 Found this review helpful
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Reviewer has successfully provided proof of purchase
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"CAR PURCHASE CON"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

THE MOST UPSETTING CAR PURCHASE EXPERIENCE I’VE EVER HAD IN 35 YEARS. Reece, the salesperson seemed genuine. Car delivered and had issues with it. Ayham, the sales manager then stalls any sort of conclusion for weeks through pretend repair quotes and doesn’t reply to calls or emails. We all have to wait up to 5 days for the company directors, Syed and Adil to respond as I’m told they don’t have their own email addresses (although they never actually responded). Ayham told me not to drive the car as not road worthy, yet they won’t make the car fit for purpose. Still unresolved and no correspondence from the showroom in Peterborough or the directors at their Luton site. BE PREPARED TO BE CONNED.

Reviewer has confirmed their email address

+1 Found this review helpful
"Top service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Got my new works van from this dealer. They had a amazing selection of really nice tidy vans and pick ups and we got a excellent deal. Our old van was given a very fair price for and trading it in meant our budget was increased.

+0 Found this review helpful
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"AVOID AT ALL COST CROOCKS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

AVOID AT ALL COST I put my trust in to these guys and they have rip me off. I payed over £8000.00 for a Freelander which I got delivered and It turned up with 2 bold tries on the front. they had put a full mot on it which I can't understand how this is legal. after taking the car for a drive there is a humming sound at first I fort wheel bearing. it turns out the the front diff is had it been quoted £2900.00 for this.the sales guy is ok to deal with. everything gets past to the directors and they never get back to you. I have asked to speak with them but they will not I have to deal with the poor sales guy. I asked for a full refund within the 30 days which I'm in my rights to do they have refused this. the only way I'm going to get somewhere is to spend more money taking them to court

Reviewer has confirmed their email address

+1 Found this review helpful
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Dealership Information

Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
317 reviews4.4 out of 5 stars — Rated Very Good
Excellent
268
Very Good
0
Average
4
Poor
7
Terrible
38

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  • Contact Information

    Address

    Car Firm
    Great North Road
    Peterborough
    PE8 6HG

    Get in touch

    07713 437344
    http://www.carfirm.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Firm

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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