Katie M, April 2026
"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Motorology has been amazing with me, unfortunately I have had a rough time with dealerships in the past but they were really nice and helpful. After i bought the car they even delivered it the same day to my front door which was great, the Kia Sorento has been great and I love it.
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Aftersales from Motorology in response to Amazing service
After a tough run with previous dealerships, it’s especially good to hear this one felt different for you. Same-day delivery is always a bonus, and it sounds like the Sorento has been a great choice. Really appreciate you sharing that.
Team Motorology
Ian L, April 2026
"No bother"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I actually did all my dealings with Motorology on the phone and they were great! I got the car delivered and my part exchange collected, the lad that came over was out of this world! The whole experience was no bother.
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Aftersales from Motorology in response to No bother
Handling everything over the phone and still having it all run smoothly is exactly what we aim for. Great to hear the delivery and part exchange were sorted without any hassle, and we’ll pass your comments on to the lad who came out to you.
Team Motorology
Michael S, April 2026
"Skoda Yeti"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I found the car on Autotrader, it was 1 lady owner and 50,000 miles and the gauge that Autotrader gave said it was slightly lower than recommended price which I was really happy about. I got in touch with them straightaway and they were very easy to deal with, a test drive was done and mechanically it was as advertised. I did feel like the prep of the vehicle wasn't the best, there was a handle on the door that was broken and it needed a really good clean, I did try and negotiate a little to cover the door handle costs but unfortunately there was no movement, this was properly because it was a lower price than recommended. That said, I did find the staff easy to deal with they even delivered the car the next day which I found excellent. I would go back to this dealership again.
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Aftersales from Motorology in response to Skoda Yeti
Finding a one-owner Yeti with that mileage at a good price is always a strong result, so it’s good to hear it lived up to expectations mechanically.
We take your point on the preparation side, that’s something we’re always looking to keep on top of, and your feedback there is noted. Glad the delivery and overall dealing with the team made the process easier, and it’s appreciated that you’d consider coming back to us again.
Team Motorology
Angela H, April 2026
"I would recommend and use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very good experience.
I love my little ' Panda pop'. Thankyou.
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Aftersales from Motorology in response to I would recommend and use again
“Panda pop” is a great name for it, sounds like it’s already a favourite. Really pleased you had a good experience and that you’d come back to us again.
Team Motorology
Lyndsey S, March 2026
"Process was really smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The sales process was really smooth and the customer service excellent it's just there was no service book so I only saw the print outs of what servicing the car had, had when I bought it, was disappointed to see that the first owner looked to have taken good care of the car then the second owner didn't service the car in 5 years, the meteorology said they'd serviced it but actually it was only oil change and plugs which left me not feeling reassured I'd got a good car for my sons first car and it wasn't a brilliant deal I paid good money. The car has been fine as I said you just learn to maybe ask more questions. Thanks
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Aftersales from Motorology in response to Process was really smooth
A smooth process is important, so it’s good to hear that side of things went well. At the same time, we understand your concerns around the service history, especially when it’s for your son’s first car, you want full confidence in what you’re buying.
Service records can vary depending on previous owners, and we always aim to present what’s available as clearly as possible. Your point about asking more questions is fair, and equally it’s something we take on board to make sure everything is explained as transparently as possible going forward.
Glad to hear the car itself has been running fine, and we appreciate you sharing a balanced view of your experience.
Team Motorology
Matthew S, March 2026
"Absolutely sound"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found Motorology whilst looking around for a cheap runaround and came across the Toyota Aygo on Gumtree. There were few issues that I have resolved, although as it was a 20 year old car, I was expecting there to be. The vehicle didn’t come with a V5. I was aware the tax was running out and had to send off a V62 form, so I haven’t driven it much. There were a couple of days' tax left when I bought it, so when I have driven it, it has been good. I dealt with 2 lads whose names I can't remember, but they were absolutely sound, took me for a test drive and gave me time to look around the car, so only because of the V62 situation I'd give it 4 stars.
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Aftersales from Motorology in response to Absolutely sound
A 20-year-old runaround always comes with a few expectations, so it’s good to hear the Aygo has been driving well when you’ve had the chance to use it. We appreciate you mentioning the team as well — giving you time to check the car properly is how it should be.
Regarding the V5, we understand that can be a bit of a delay when going through the V62 process, and we appreciate your patience with that. Thanks for the honest feedback and the 4-star rating.
Team Motorology
James B, March 2026
"Good car and good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 - good car and good customer service/communication from staf
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Aftersales from Motorology in response to Good car and good customer service
A good car backed by clear communication is exactly what we aim for. Glad both sides of the experience came together for you, James. Appreciate the 5-star feedback.
Team Motorology
Harry B, March 2026
"Decent lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 decent lads sold me an honest car for a good price didn't hide anything at all
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Aftersales from Motorology in response to Decent lads
Honesty and fair pricing go a long way, so it’s good to hear that stood out to you, Harry. We appreciate the straight feedback and are glad you’re happy with the car.
Team Motorology
Ian A, March 2026
"Good service thanks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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5 good service thanks
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Aftersales from Motorology in response to Good service thanks
Nice and simple! just how we like it. Glad the service hit the mark for you, Ian.
Team Motorology
Jennifer P, March 2026
"No pressure"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No pressure, friendly salesman who was your traditional salesman, we had issues that have now been resolved, so they were helpful in doing that, and if someone was local and Motorology had the right vehicle, I would not advise against anyone buying from there.
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Aftersales from Motorology in response to No pressure
A relaxed, no-pressure approach is exactly what many people look for when buying a car, so it’s good to hear that came across. We also appreciate you sticking with us while the issues were resolved. Thanks for sharing your experience, Jennifer.
Team Motorology
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