94% Reviews
replied to
96% Recommend
to friend


256 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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256 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"Jaguar XF"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The salesman was helpful on the day, and the documentation was all straightforward. I bought a Jaguar XF and have been enjoying it. I would recommend Andrew James.

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Aftersales from Andrew James Cars Ltd in response to Jaguar XF

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Good Customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have not had any problems with the MG since the purchase, and the customer service was really good, they answered all my questions and let me take the car for a test drive on my own, which was good.

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Aftersales from Andrew James Cars Ltd in response to Good Customer service

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"2nd time buying from Andrew James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is the 2nd time I have bought a car from Andrew James, and I'd be more than happy to use them again in the future. The Toyota Rav 4 I have purchased has been perfect.

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Aftersales from Andrew James Cars Ltd in response to 2nd time buying from Andrew James

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Tip Top condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would rate the experience 5+. I had found it quite difficult to find my right car, the modern way being more on-line (not how I've searched for cars previously). As soon as I met Andrew I was made to feel completely at ease, and he guided me through the process with a minimum of fuss. He didn't rush through the sale , he took his time to get the car just right, ironing out little issues with the car so that when he did deliver - the car was in tip top condition. The car looks and feels the same now as it did when I bought it. Couldn't be more pleased with the service. As a footnote note id like to add that I've told my daughters and anyone else who cares to listen that when they are ready to buy new cars Andrew should be the person they call. He was bright, confident and a real gentleman

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Aftersales from Andrew James Cars Ltd in response to Tip Top condition

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Very friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I was collecting my car the man was very friendly and helpful

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Aftersales from Andrew James Cars Ltd in response to Very friendly and helpful

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Toyota Aygo "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

excellent service from start to finish

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Aftersales from Andrew James Cars Ltd in response to Toyota Aygo

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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" Nice and polite"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The person I dealt with at the dealership was nice and polite, and I would use them again. I'd give them 4 stars, as I did have an issue that I had to get resolved, but other than that, it was all good.

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Aftersales from Andrew James Cars Ltd in response to Nice and polite

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They were great at Andrew James, they went above and beyond for me. They delivered the car to me and did a few other bits. I would give them 5 out of 5 based on this.

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Aftersales from Andrew James Cars Ltd in response to Above and beyond

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Brilliant from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The guys were great, made it a really simple process from start to finish. They made sure the car was prepared for me before I left with it. It was cleaned spotlessly. Had no issues and the car itself is brilliant.

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Aftersales from Andrew James Cars Ltd in response to Brilliant from start to finish

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5

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Aftersales from Andrew James Cars Ltd in response to 5

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
256 reviews4.9 out of 5 stars — Rated Excellent
Excellent
237
Very Good
18
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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