Brilliant help on buying new car in December from Kelvin & the team at Birchwood - went to see the car, was given the keys to take a good look around & gave it a test drive on their track. Purchased and delivered to my house two days later when it was convenient for me! Had a slight issue with the windscreen which had a chip on arrival, but the team got this fixed for me so quickly (within the first week!). The engine light showed up as well, and they fit me in to take the car and removed the light - the car has been smooth sailing since! Since then, I have had the car serviced externally by Citroen and it is in great nick (except for two tyres that I will need to replace within the year to come) Very lovely people, and very helpful before & after purchase - and I am very happy to be back on the road again! 🚗
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Aftersales from Dealership in response to Very lovely people, and very helpful
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
My previous car kept breaking down, so I traded it in at Birchwood Motor Centre for an MG GS, which I'm happy with. I was recommended to the dealership by my neighbour. The salesman was friendly and helpful.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Friendly and helpful
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Birchwood is probably the best dealership I have been to, the service was amazing on the day, and they could not have been more helpful. I'd give it 100% 5 stars.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Best dealer i have dealt with
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
After looking online for a BMW 4 Series, I specifically wanted a white 4 Series, which I found advertised at Birchwood. We had some small issues with it not passing its MOT, but we contacted Jamie, and he helped us resolve the issues, so he was helpful after the purchase as well as on the day. Happy with the purchase now, I definitely found the 4 Series I was looking for.
Reviewer has confirmed their email address
Aftersales from Dealership in response to BMW 4 SERIES
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
We have been going to Birchwood Motor Centre a long time, we have had 4 motors from them in the past, and Jamie looked after us. 5 stars without question.
Reviewer has confirmed their email address
Aftersales from Dealership in response to 4th time buying from Birchwood
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
My first car was a Polo 1 litre, so I was looking for a 1.2 to have an increase in speed, which I have 100% noticed since buying the Vauxhall Corsa. I was just looking for a compact car that was cheaper on insurance and the Vauxhall was cheaper than some of the German cars I was looking at. Whilst buying the Corsa, it was all seamless really, I was in and out, which is just what I was looking for.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Seamless
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Originally I was recommended to Birchwood by a friend of mine. I had a look at the Google reviews and was happy with what I read. When I went to the dealership, Jamie guided me through the entire process, making it easy for me. He was truly amazing before and after the purchase.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Jamie was amazing
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Royden at the dealership showed a really good level of customer service. We got to go out on a test drive on our own and were given the freedom and space to test the car, which I thought stood out. I was specifically looking for the Ford Fiesta, and since buying it, I have been getting on really well with it. Would buy from them again in the future.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Ford Fiesta
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Having recently bought a BMW X5, as I needed a bigger engine, my experience at Birchwood was good. Jamie was the salesman who helped me throughout the process, I'd give it full marks.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Full marks
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
I have bought from Birchwood Motor Centre in the past, they always provide a good level of service. I dealt with Jamie this time, and he was great. The Nissan Qashqai I bought has not had any problems, and I have been enjoying it.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Returning customer
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 560 | |
| Very Good | 59 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 6 |
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
RM12 4EU
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:30 |
| Sun | 10:00 - 16:00 |
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