Mr O, January 2026
"Kelly was absolutely amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Kelly was absolutely amazing first ever car I've purchased,
I was so excited must of rang her at least 20 times nothing was ever a problem with all the questions I asked,
I couldn't ask for anything else from her amazing lady!
I'll be returning same time next year once I've got my first years no claims
+0 Found this review helpful
Aftersales from Dealership in response to Kelly was absolutely amazing
Thank you so much for such a lovely review. We are so pleased that Kelly looked after you during the process of purchasing your first car - we will be sure to pass on these kind words to her!
Your support means a lot to us and we look forward to welcoming you back next year.
Mr M, January 2026
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5, quality service's!
+0 Found this review helpful
Aftersales from Dealership in response to ⭐⭐⭐⭐⭐
Thank you so much for your 5 star review. We are so pleased that you were happy with the quality of the service you received here at Essex Prestige. Your support means a lot to us and we hope to welcome you again in the future.
Mr T, January 2026
"Audi A8"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Stars awarded
+0 Found this review helpful
Aftersales from Dealership in response to Audi A8
Thank you so much for your 5 star review. Your positive feedback really does mean a lot to us. We look forward to seeing you again in the future.
Mr R, January 2026
"Car is a dream "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
really good fast service, Friendly. car is a dream. Having all done for u and it being an excellent & friendly, fast service was an absolute pleasure
+0 Found this review helpful
Aftersales from Dealership in response to Car is a dream
Thank you for your positive feedback! We are so happy to hear that you received a fast, friendly and positive experience - this is exactly what we aim to provide to our customers. It's great to hear that your new car is a dream. If there's anything else we can help with please don't hesitate to get in touch and a member of the team will be happy to help.
Matthew M, January 2026
"Sales team were spot on"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’d give my experience with the sales team 4 stars, they were spot on throughout the buying process, but the after-sales needs some work, as I did have some trouble with an issue after purchasing the car.
+0 Found this review helpful
Aftersales from Dealership in response to Sales team were spot on
Thank you for taking the time to leave us a review Matthew. We are glad you received a positive experience with our sales team and that the buying process went smoothly. We also appreciate you highlighting the after-sales issue - we are always looking for ways to improve and your feedback really helps us with this. If there's anything else we can do to help you then please don't hesitate to get in touch.
Daniel W, January 2026
"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The dealership was really good. They helped me get the tracking sorted straight away, booked me in and got it done. They were helpful before, during and after the purchase.
+0 Found this review helpful
Aftersales from Dealership in response to Really good
Thank you for your 5-star review Daniel. We are thrilled to hear that our team were able to get things sorted quickly and you felt you had a smooth experience from start to finish. We will be sure to pass on your encouraging words to the team. We really appreciate your feedback and look forward to seeing you in the future!
Harry O, January 2026
"Happy with the customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been aware of Essex Prestige for a while, but this was my first time buying from them. I bought a Cupra, and it has been driving well with no issues. I was also happy with the customer service.
+0 Found this review helpful
Aftersales from Dealership in response to Happy with the customer service
Hi Harry, we appreciate the time you have taken to leave us a positive review! We are glad you are happy with your first experience at Essex Prestige and that your Cupra has been driving well. It's lovely to hear that you were happy with your customer service - this feedback will be passed onto the team.
Andrzej, January 2026
"BMW 7 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm enjoying the BMW 7 Series. I received good service at the dealership, went on a test drive, and when I went to collect the car, it was all clean and ready to go. I'd highly recommend it.
+0 Found this review helpful
Aftersales from Dealership in response to BMW 7 Series
Thank you Andrzej - your review means a lot to us. We are so glad to hear that you are enjoying your BMW 7 Series and had a positive experience here at the dealership. It's great to know that everything was clean and ready when you collected your car and that you had a hassle free experience. We appreciate your recommendation and look forward to assisting you in the future.
Olusefun O, December 2025
"Dylan was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Dylan at the dealership was great, he answered all my queries and questions, and I am yet to find any faults with the car, so I am happy with my purchase and would not hesitate to return to Essex Prestige in the future.
+0 Found this review helpful
Aftersales from Dealership in response to Dylan was great
Thank you for your positive review Olusefun! We are so glad to hear that Dylan looked after you and managed to answer all your queries - we'll be sure to pass on your kind words to him. Your confidence in returning to Essex Prestige means a lot to us and we look forward to welcoming you back in the future.
Harrison, December 2025
"All good not too bad at all"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All good not too bad at all
+0 Found this review helpful
Aftersales from Dealership in response to All good not too bad at all
Hi Harrison, thank you for taking the time to give us a 4-star review. We're really pleased to hear that everything went well with your purchase and that you had a positive experience with us. If there's anything else we can do for you please don't hesitate to get in touch.
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