Paul H, March 2026
"VW Golf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We were searching for a Golf specifically and that is when we came across the one that Motor Planet were selling, this one is the one that appealed to us the most so we made the journey from Sussex to Manchester. When we arrived at the dealership, Adam had everything there ready for us, there was no long delays or messing about it was appricated. The golf was as shown in the advert in regards to the images as well as the description. Adam was very helpful, he took our car as part exchange and off we went. Would give the experience a 5/5.
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Aftersales from Motor Planet Ltd in response to VW Golf
Thanks so much Paul. It's great to hear that we had the Golf you were looking for and we thank you for making the journey to visit us. We are so pleased to hear that Adam looked after you and didn't keep you waiting - we will pass this feedback onto him. Thank you so much for the 5* rating!
David K, February 2026
"Absolutely superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new MG5 is absolutely superb, we charged it at the house the other day, and it went to a range of 250 miles! For a 22 plate electric, that is brilliant. We did all the buying process over the phone, and again it was brilliant. They were happy to chat about anything and answer any questions we had, and I'd definitely recommend them and give them 5 stars, 100%.
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Aftersales from Motor Planet Ltd in response to Absolutely superb
Hi David,
Thank you for taking the time to leave the review. It's great to hear that you are pleased with your new MG5 and that you are enjoying driving it. We're so glad that you were happy with the customer service that you received - we will pass this feedback on! Thank you!
Richard G, February 2026
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I thought the guy at Motor Planet was spot on, to be honest. On the way back from the dealership, one of the belts went, so I contacted him, and he was upfront and said, 'Can you get it to a garage, get the work done, and send me the bill, and I'll pay it?' No accusing or trying to avoid it, and for that reason, I'd give it 5 stars.
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Aftersales from Motor Planet Ltd in response to Spot on
Thanks so much Richard! It's great to hear that you had a positive experience and that you are happy with the customer service you received, Thank you for choosing Motor Planet and we hope to welcome you back in the future.
Shay W, February 2026
"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The VW Tiguan has been all going okay for the minute, We had a Amarok previously we had it for a few years and just fancied a new one, We seen the Tiguan liked it travelled up to Motor planet and got it, whilst we were there the customer service was good.
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Aftersales from Motor Planet Ltd in response to Good customer service
Thank you so much Shay - we are so pleased to hear that you are enjoying your new VW Tiguan. It's lovely to hear that you were happy with the customer service and we hope to welcome you back in the future,
Ian B, February 2026
"Buying process was easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very pleased with the car so 5/5. buying process was easy
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Aftersales from Motor Planet Ltd in response to Buying process was easy
Thank you so much Ian - we really appreciate you taking the time to leave a review. It's great to hear that you found the buying process easy. We look forward to welcoming you back in the future.
Karen M, February 2026
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service given was first class I would highly recommend using you again.
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Aftersales from Motor Planet Ltd in response to Highly recommend
Hi Karen,
Thank you so much for taking the time to leave a review. We are so glad that you found our service to be first class - this is exactly what we aim for. We look forward to welcoming you back in the future.
Abbi, February 2026
"Jon was friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything has been fine since the purchase of the Fiat 500. I needed a new car, as my old one was running out of steam. Jon was friendly and made the process very easy and answered any questions that I had.
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Aftersales from Motor Planet Ltd in response to Jon was friendly
Thank you Abbi. It's brilliant to hear that you are enjoying your Fiat 500. It's lovely to hear that Jon helped you on the day - we will be sure to pass these kind words onto him. Thank you and we hope to welcome you back in the future.
Johnathan C, February 2026
"VW Amarok"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I have been getting on great with the VW Amarok. Nothing stood out in particular at the dealership other than how helpful they were, and based on that, I would recommend it to others and give it 5 stars.
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Aftersales from Motor Planet Ltd in response to VW Amarok
Thank you Jonathan for your positive review. Its great to hear that you are enjoying your Amarok. It's so lovely to hear that you found the team helpful, we will pass this feedback onto them which they will be glad to hear, Thank you and we hope to welcome you back in the future.
Martin P, January 2026
"A fair and trustworthy garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Jon was very helpful, the car was in pristine condition was cleaned like new. There was a tear in the tyre that my local garage picked up, Jon offered to replace and cover the cost of this, which he didn't have to do but it was really appricated that he offered. A fair and trustworthy garage. Would give them a 5 definitely.
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Aftersales from Motor Planet Ltd in response to A fair and trustworthy garage
Thanks so much Martin for your 5 star review, it really means a lot to us! We are so pleased that you were happy with your car. It's great to hear that Jon helped you out - we will be sure to pass this kind feedback onto him. We are glad you found our garage to be fair and trustworthy - this is exactly how we aim to be. Thank you for taking the time to feedback and we hope to see you soon!
Fupeng G, January 2026
"Everything has been okay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything has been okay, the staff were welcoming and accommodating and we didn't have any issues. The car was cleaned and prepared nicely for us. I would rate 5 stars.
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Aftersales from Motor Planet Ltd in response to Everything has been okay
Hi Fupeng, thank you 5 star review! We are so pleased to hear that everything went smoothly with your purchase. It's lovely to hear that our team were accommodating and welcoming - we will be sure to pass this feedback onto them. Your review means a lot to us and we appreciate the time you have taken to share your experience. We hope to see you again soon!
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