Kieran T, March 2026
"Open and honest"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Since purchase, everything seemed to be running fine. They did mention when I bought it there was a thermostat issue which, overall, the last 2 weeks has started causing an issue, but they were open and honest about it on the day and responded quickly and took me for a test drive, so due to the issue it would be a 4, it would of been a 5 otherwise.
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Aftersales from Motorology in response to Open and honest
Clear disclosure on the day matters, so we’re glad that was your experience with us. We’d rather be upfront about something like a thermostat than hide it, even if it impacts the rating transparency comes first.
It’s disappointing to hear it’s started causing issues recently, and we understand why that’s affected your score. If you’d like any support or advice on getting it sorted, just reach out and we’ll do what we can.
Team Motorology
Karl R, March 2026
" Straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The buying process was straightforward, and the Ford Focus I purchased has been sound.
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Aftersales from Motorology in response to Straightforward
No fuss, no complications! just a straightforward purchase and a Focus that’s doing the job. That’s exactly how it should be. Appreciate the feedback, Karl.
Team Motorology
Patricia C, March 2026
"Lovely little car"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new Fiat 500 is a lovely little car. She's fun to drive and economic, and I can even get the grandkids in it. I've had to get one of the tyres fixed and am investigating a bit of damp in the boot. I previously had an Alfa Romeo which was costing me too much, so I needed a new one. The guys at the dealership were great fun to get along with, they had a laugh as well. They had some really high end cars that were all looked after with low mileage.
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Aftersales from Motorology in response to Lovely little car
Sounds like the Fiat 500 has been a great fit for you, especially coming from something that was costing more to run. Nice to hear it’s practical for the grandkids as well as being fun to drive.
We appreciate you mentioning the tyre and the damp! if you’d like us to have a look or offer any advice on that, just let us know. Glad you enjoyed the atmosphere with the team too, it makes a difference when there’s a bit of personality behind the service.
Team Motorology
Isaac W, March 2026
"No problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Was in need of a cheap run around car, I went with the Nissan Micra from Motorology. The experience was alright, I had no problems, and the salesman was helpful.
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Aftersales from Motorology in response to No problems
A Micra is exactly the kind of no-nonsense runaround that does the job. Good to hear everything went smoothly and that the team were helpful when you needed them.
Team Motorology
Pamela, March 2026
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We would rate the experience as 5. The staff we dealt with were excellent and ad yet we have had no problems with the car. We wouldn't hesitate to deal with Motorology again
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Aftersales from Motorology in response to Excellent
It’s great when everything just works as it should. No issues with the car and a smooth experience with the team is exactly what we aim for. We’d be more than happy to see you again in the future.
Team Motorology
Steven, March 2026
"Simple straight forward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Excellent service. Car exactly as described and very quick delivery as I couldn't get up to you. Very happy with everything thank you
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Aftersales from Motorology in response to Simple straight forward
Exactly how it should be!! clear description, quick turnaround, and no unnecessary hassle. Glad the delivery made things easier for you and that everything matched up on arrival.
Team Motorology
John, March 2026
"All been great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5. I have brought 4 cars all been great
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Aftersales from Motorology in response to All been great
Four cars says it all. That kind of continued trust doesn’t go unnoticed, John. Really glad each one has lived up to expectations and we appreciate you coming back to us time and time again.
Team Motorology
Anonymous, March 2026
"Couldn't fault the customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
When we were at the dealership buying the Renault Clio, they were really good and professional, I couldn't fault the customer service. Since buying the car, the spare key has stopped working, and there is an issue with the radio playing if I don't disconnect my Bluetooth before getting out of the car, but other than that, it is driving well. I'd give my overall experience a 4 out of 5.
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Aftersales from Motorology in response to Couldn't fault the customer service
Professional service is exactly what we aim to deliver, so it’s good to hear that part of the experience stood out. It’s also positive that the Clio is driving well overall.
Team Motorology
Jordan P, March 2026
"Straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My mate bought a car from there in the past, so he recommended it to me, and it was boss, to be honest. They offered to show us round or let us just walk around on our own. I went for a test drive the day before I bought the car and then came back and did all the paperwork, which was straightforward.
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Aftersales from Motorology in response to Straightforward
Word of mouth goes a long way, so it’s great your mate pointed you in our direction. Sounds like everything fell into place nicely from the test drive through to getting the paperwork wrapped up. Glad it was a straightforward experience all round.
Team Motorology
Dylan T, March 2026
"Ford Focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After looking on AutoTrader it was between a Ford Fiesta and a Ford Focus. I went with the Ford Focus in the end and am glad I did, they are good cars. It has been perfect. I can't remember the salesman's name, but he was good. I would buy from there again. 5 stars
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Aftersales from Motorology in response to Ford Focus
Choosing between a Fiesta and a Focus isn’t always easy, but it sounds like you made the right call in the end. Great to hear it’s been spot on with no issues. Glad the team looked after you on the day as well.
Team Motorology
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