Awful service, dreadful communication, shook hands to buy a car on Sunday and was sold behind my back the next day to someone else, even though I was due to put a deposit down on the Monday morning. Don't trust Palmers Motor Company.
Reviewer has confirmed their email address
Very poor offer from Palmers Motor Company for my part exchange. Eventually negotiated a discount next day; paid £500 deposit; but told TWO HOURS later that they had forgotten to to tell me that they didn't do discounts and that car had already been sold to someone offering the asking price.
Reviewer has confirmed their email address
This is the first time we had been to Palmers Motor Company and are very pleased to leave a review to say how helpful and knowledgeable their staff were, especially Gary Brown. We would definitely use Palmers again in the future
Reviewer has confirmed their email address
Bad.... very bad experience on getting adherence to order terms after having a signed order and paid the agreed deposit in full deposit. Palmers Motor Company are to be avoided,
Reviewer has confirmed their email address
I have been to Palmers Motor Company several times over the years and I'm pleased to report that this time they were as helpful and friendly as ever. The handover of my new Peugeot was smooth and thorough. Emma was efficient and very capable in everything. I left very satisfied and delighted with my new car.
Bright friendly showroom at Palmers, Gary Brown is very friendly, courteous, helpful & knowledgeable about our vehicle. Advice on car operation very good & thorough. Excellent service - thanks Gary.!
Very professional and pleasant service I had in the beginning when I have been served with Gary Brown of Palmers Motor Company, he was friendly and helpful.
Great service both before and after sale at Palmers Motor Company in Hemel Hempstead. Friendly staff.
Reviewer has confirmed their email address
We bought a Mitsubishi Outlander, through Gary Brown, who has been curtious, friendly, professional and knowledgeable throughout the whole process and gave a high level of service, a credit to Palmers Motor Company.
Reviewer has confirmed their email address
We purchased our new Alfa Romeo Stelvio Speciale having received excellent customer service from Jordan Cave at Palmers Hemel Hempstead. It has taken us two years of looking to find our perfect car and of all the many dealerships we visited we have not encountered a better salesman. He was not at all pushy, giving us space to make our own decision, whilst providing us with all the information and advice that we required. We have felt quite bullied at other dealerships, with salesmen almost trying to force us to buy their car, but Jordan was quite the opposite of this. He is extremely knowledgeable and helpful and I can not recommend him too highly. His approach was a breath of fresh air in a very competitive industry. Thank you, Jordon - we might never have found our perfect car without you. 10 out of 10 for customer service.
Reviewer has confirmed their email address
As a privately owned business, Palmers is committed to delivering a specialist and passionate approach to the iconic MG brand.
Our MG showrooms are fully equipped to support customers at every stage of ownership — from purchasing a new or approved used MG, through to expert servicing, maintenance, MOTs and repairs. Our manufacturer-trained specialists ensure that both you and your MG receive the highest level of care and attention at all times.
We offer a carefully selected range of new and used MG models, alongside comprehensive aftersales support including servicing, vehicle health checks and accident repairs. Whether you’re looking for thrilling performance, distinctive design or expert care for your current MG, Palmers is here to help.
At Palmers MG, we believe our success is built on strong values, expertise and exceptional customer service, and we strive to reflect this in every interaction and every deal.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Palmers Motor Company
Redbourn Road
Hemel Hempstead
HP2 7AZ
| Mon | 08:30 - 18:00 |
| Tue | 08:30 - 18:00 |
| Wed | 08:30 - 18:00 |
| Thu | 08:30 - 18:00 |
| Fri | 08:30 - 18:00 |
| Sat | 08:30 - 18:00 |
| Sun | closed |
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