81% Reviews
replied to
95% Recommend
to friend


2,466 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,466 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Matt's communication stood out!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a BMW 1 Series previously, it was getting on a bit. I recently bought another 1 Series from Phantom Motor Company, and it has been great. What really stood out to me was Matt's communication. The BMW I bought originally was already sold to someone else, but the sale fell through, and they rang me straight away to let me know it was still available.

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Fiona from Dealership in response to Matt's communication stood out!

We really appreciate your review and are so glad you enjoyed your time with us.

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"Actually very pleased with the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give my experience a 4/5, there was a few things that could have been done better in my opinion. The car had food down the sides of it, when the car was delivered it gained a dart charge which wasn't paid and I was told I would have been refunded but I wasn't. I also had a few things I had to replace. Apart from that I am actually very pleased with the car and everything else is fine. The delivery was on time, there was good initial communication. Dealt with Gary and he was good. So I feel a 4/5 is fair.

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Fiona from Dealership in response to Actually very pleased with the car

We really appreciate your review and are so glad you enjoyed your time with us.

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"Amir was brilliant"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Passat previously, but it blew up, so I wanted a car this time that I actually wanted. I went with the Volvo XC60, I'm really liking it. Amir at the Phantom was brilliant, and I'd definitely recommend it to others.

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Fiona from Dealership in response to Amir was brilliant

We really appreciate your review and are so glad you enjoyed your time with us.

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"4.5 out of 5 "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In regard to the buying experience, it was good and everything was fine. I am having an issue with the DPF now which I am in the process of sorting, so due to that, I'd rate it a 4.5 out of 5.

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Fiona from Dealership in response to 4.5 out of 5

We really appreciate your review and are so glad you enjoyed your time with us.

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" Exceptional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service at Phantom Motor Company was exceptional. It's the first time I've used them, and Jon's customer service was amazing. I'd give it 6 stars if I could.

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Fiona from Dealership in response to Exceptional

We really appreciate your review and are so glad you enjoyed your time with us.

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"Perfect MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The MG I got from them has been perfect, no problems at all. I was happy with everything with Phantom and Alistair went through everything with us which I appreciated.

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Fiona from Dealership in response to Perfect MG

Your kind words truly encourage our team. Thank you for the fantastic 5-star feedback.

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"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really enjoying the BMW 4 series from Phantom motor company. It was within my budget and price. All in all, it was a good experience, and I recommended somebody else to Phantom.

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Fiona from Dealership in response to Good experience

Thank you for taking the time to recommend us. We’re delighted you had such a positive experience.

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"Loving the BMW X3!"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m loving the BMW X3 I purchased from Phantom. I kept looking on their website and the whole package was what I wanted. My advice would be to give a 4–5-star rating, be upfront with what the car is worth at the time. Other than that, the quality of the car and the motors stood out to me.

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Fiona from Dealership in response to Loving the BMW X3!

We’re so happy to hear everything went well for you. Thank you for the brilliant review.

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"Good as gold "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It’s been as good as gold so far. There was an issue with the logbook but apart from that, it’s been absolutely fine! My friend recommended me to them. It was nice and quick dealing with them

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Fiona from Dealership in response to Good as gold

A huge thank you from all of us for your amazing feedback. We’re so pleased you enjoyed your experience with us.

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"The service was very good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Phantom has a good reputation so that is why I chose them. they met the standard I had set, the service was very good. Always room for improvement so 4.5 stars.

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Fiona from Dealership in response to The service was very good

We’re so happy to hear everything went well for you. Thank you for the brilliant review.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2466 reviews4.8 out of 5 stars — Rated Excellent
Excellent
2053
Very Good
368
Average
27
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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