I had a BMW 1 Series previously, it was getting on a bit. I recently bought another 1 Series from Phantom Motor Company, and it has been great. What really stood out to me was Matt's communication. The BMW I bought originally was already sold to someone else, but the sale fell through, and they rang me straight away to let me know it was still available.
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Fiona from Dealership in response to Matt's communication stood out!
We really appreciate your review and are so glad you enjoyed your time with us.
I would give my experience a 4/5, there was a few things that could have been done better in my opinion. The car had food down the sides of it, when the car was delivered it gained a dart charge which wasn't paid and I was told I would have been refunded but I wasn't. I also had a few things I had to replace. Apart from that I am actually very pleased with the car and everything else is fine. The delivery was on time, there was good initial communication. Dealt with Gary and he was good. So I feel a 4/5 is fair.
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Fiona from Dealership in response to Actually very pleased with the car
We really appreciate your review and are so glad you enjoyed your time with us.
I had a Passat previously, but it blew up, so I wanted a car this time that I actually wanted. I went with the Volvo XC60, I'm really liking it. Amir at the Phantom was brilliant, and I'd definitely recommend it to others.
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Fiona from Dealership in response to Amir was brilliant
We really appreciate your review and are so glad you enjoyed your time with us.
In regard to the buying experience, it was good and everything was fine. I am having an issue with the DPF now which I am in the process of sorting, so due to that, I'd rate it a 4.5 out of 5.
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Fiona from Dealership in response to 4.5 out of 5
We really appreciate your review and are so glad you enjoyed your time with us.
The service at Phantom Motor Company was exceptional. It's the first time I've used them, and Jon's customer service was amazing. I'd give it 6 stars if I could.
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Fiona from Dealership in response to Exceptional
We really appreciate your review and are so glad you enjoyed your time with us.
The MG I got from them has been perfect, no problems at all. I was happy with everything with Phantom and Alistair went through everything with us which I appreciated.
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Fiona from Dealership in response to Perfect MG
Your kind words truly encourage our team. Thank you for the fantastic 5-star feedback.
I’m really enjoying the BMW 4 series from Phantom motor company. It was within my budget and price. All in all, it was a good experience, and I recommended somebody else to Phantom.
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Fiona from Dealership in response to Good experience
Thank you for taking the time to recommend us. We’re delighted you had such a positive experience.
I’m loving the BMW X3 I purchased from Phantom. I kept looking on their website and the whole package was what I wanted. My advice would be to give a 4–5-star rating, be upfront with what the car is worth at the time. Other than that, the quality of the car and the motors stood out to me.
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Fiona from Dealership in response to Loving the BMW X3!
We’re so happy to hear everything went well for you. Thank you for the brilliant review.
It’s been as good as gold so far. There was an issue with the logbook but apart from that, it’s been absolutely fine! My friend recommended me to them. It was nice and quick dealing with them
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Fiona from Dealership in response to Good as gold
A huge thank you from all of us for your amazing feedback. We’re so pleased you enjoyed your experience with us.
Phantom has a good reputation so that is why I chose them. they met the standard I had set, the service was very good. Always room for improvement so 4.5 stars.
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Fiona from Dealership in response to The service was very good
We’re so happy to hear everything went well for you. Thank you for the brilliant review.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2053 | |
| Very Good | 368 | |
| Average | 27 | |
| Poor | 9 | |
| Terrible | 9 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
WN2 4GS
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