Lucy M, February 2026
"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Dealership in response to Five stars
Hi Lucy,
Thank you so much for the 5 star rating - your feedback goes a long way. It means a lot to the team to know you had a great experience. Thank you for taking the time to leave us a review.
Matt M, February 2026
"VW Golf"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We're happy with the Golf and Pip our salesman was really good, the car we bought was without mats which they fixed, but they weren't official golf mats. However, the team were friendly and were quick to sort everything out. We had a 2009 car, and it went kaput, I was searching on Autotrader and they seemed to have the best diesel car of that mileage, plus they were fairly close by.
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Aftersales from Dealership in response to VW Golf
Thanks so much Matt - your feedback means a lot to us. We are so pleased to hear that you're happy with your Golf. It's lovely to hear that Pip was able to assist you, we will be sure to pass these kind words onto him. Thank you for the feedback regarding the mats, we really appreciate this as it helps us to improve. We hope to see you again in the future.
Henry R, February 2026
"Hyundai i20"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Fiesta I had was getting a little bit too old and just wanted a nicer car, I was looking for a specific Hyundai i20 and they had the spec I wanted with lowest miles and had the best rate. They've got a couple of garages, and I went to the wrong one at first and one of employees took me to the right one and dropped off which was quite nice of him.
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Aftersales from Dealership in response to Hyundai i20
Hi Henry,
Thank you so much for your positive review - we really appreciate it. We are so pleased to hear we had the exact Hyundai i20 you were looking for. We love hearing how helpful our team were to you and we will pass this positive feedback onto them. Thank you for your custom and we look forward to welcoming you back in the future
Billy W, February 2026
"Effortless due to Mohamed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My rating is going to be a 5, the sale of the car was all effortless due to the salesman Mohamed
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Aftersales from Dealership in response to Effortless due to Mohamed
Hi Billy,
Thank you so much for your 5 star rating. We are so pleased to hear that Mohamed ensured your experience was smooth and effortless, we will be sure to pass on these kind words and feed them back to him. We hope to welcome you back in the future.
Millie T, February 2026
"Golf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Golf has been fine since the purchase. I am really happy with everything, including Mitchell, he answered all of my questions. I have no reason not to give it 5 stars.
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Aftersales from Dealership in response to Golf
Thank you so much for your review Millie, it really does mean a lot to us. It makes us so happy to know that you are enjoying your new Golf. It's lovely that Mitchell ensured that your car buying experience went smoothly and answered all your questions - we will be sure to pass on your kind words. We hope to welcome you back in the future.
Alexander B, February 2026
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had my first car for 2 years, so I was ready for an upgrade. I was selling my car privately, and it fell through on the day. Cartime Part exchanged my car for me on short notice and gave me a good price, which I thought stood out. The only thing stopping me from giving it full marks is that we had to wait 40 mins when we went down to test drive the car.
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Aftersales from Dealership in response to 4 out of 5
Hi Alexander,
Thank you for your review - we really appreciate your feedback. We are so pleased we were able to help and step in when the sale of your car fell through. We do apologise for the wait time - your feedback helps us to improve and ensure this doesn't happen in the future, so thank you for taking the time to share this with us. We wish you all the best with your new car and hope to welcome you back in the future.
Chloe, February 2026
"Audi E-tron"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is our first electric car, an Audi E-Tron. We have found the transition okay and have been enjoying it. In regard to our presale experience, it was all good, Bradley was helpful for the most part. Unfortunately, once the sale was done and we needed some damage on the bonnet fixed, I did have to start chasing, and also, with being given a Ford charger instead of an Audi one, I felt the aftersales could have been better, so based on the aftersales and the good experience whilst buying the car, I'd rate it 3 stars.
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Aftersales from Dealership in response to Audi E-tron
Hi Chloe,
Thank you for sparing the time to leave us some feedback. Congratulations on your first electric car! We are pleased to hear you are enjoying your car. It's great to know the presale experience was positive and that Bradley was helpful - we will be sure to pass these kind words onto him. We are genuinely sorry that the aftersales experience didn't meet the same standard regarding the bonnet repair. We thank you for your patience and appreciate you bringing this to our attention - your constructive feedback helps us to improve. If there is anything else we can help with please don't hesitate to get in touch and one of the team will be happy to help.
Charlotte C, February 2026
"No pressure"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pip was a great salesman, there was no pressure. He knew what I wanted, I didn't want to go over a certain budget, and he made sure I didn't. He was super friendly.
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Aftersales from Dealership in response to No pressure
Thank you so much Charlotte for a lovely review. We are so glad to hear that Pip made the experience relaxed and pressure free. It's fantastic to hear that he listened to what you wanted and helped you find the right car - we will be sure to pass these kind words on. We look forward to welcoming you back in the future.
Josh N, February 2026
"The people was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is fine I am happy with all the service I received! I must say I am really impressed with Cartime. Five stars just overall the people, showroom and a great selection of cars I am very happy.
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Aftersales from Dealership in response to The people was great
Thank you Josh! We are so pleased that you are happy with your car and the service you received. Your comments about our team, showroom and wide selection of cars means so much to us - these are all things which we find really important here at Cartime. Thank you for your custom and we look forward to welcoming you back in the future.
Chris M, February 2026
"Overall good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Filippo was great, he answered all my questions about the Audi. I am just waiting to be told what has been serviced on the car but apart from that the Audi is running well it was overall a smooth purchase five stars.
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Aftersales from Dealership in response to Overall good experience
Hi Chris,
Your positive review means a lot to him. It's lovely to hear that Filippo looked after you - we will be sure to pass these kind words onto him. Please don't hesitate to get in touch if you are still requiring any assistance from us - we appreciate your patience. Thank you from all the team at Cartime
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