56 reviews from our car dealer reviews community
Leave a review for Palmers Motor Company
Leave a review

56 reviews from our car dealer reviews community

Leave a review for Palmers Motor Company
Leave a review
"Jordan Cave, super customer focussed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Jordan Cave, super customer focussed service. Bought my Wrangler from Palmers Motor Company 2 months ago and like it so much that I ordered for my wife a Renegade. We live far in the North of Scotland but the help we had from Jordan made buying so far from home very easy. Would recommend the dealership to my friends family and any one else. Super service. Thanks

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service but parking was tight"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Gary Brown was good to deal with, knowledgeable and friendly. I was buying a Mitsubishi Outlander which has unique features from PHEV to the infotainment system and it was clear he knew all of the car's features. I would recommend Palmers Motor Company at Hemel Hempstead to anyone.

+0 Found this review helpful
"Just received my first Alfa "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Thanks to Jordan Cave at Palmers Motor Company in Hemel Hempstead for all your help and expert knowledge in assisting me in finding my first Alfa. Very pleased with it although I was rather hesitant at first, however you put my mind at ease, so thanks again.!! A great car and a great company too!!

Reviewer has confirmed their email address

+0 Found this review helpful
"Straight forward"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Kiran and the team at Palmers Motor Company were very professional, and very straightforward to deal with. Clear and transparent price for both the car sold, and the car bought. Excellent after-sale service, with a couple of calls just to check everything OK. Oh - and very pleased with the car too!

Reviewer has confirmed their email address

+1 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Kerian was extremely helpful with the process of choosing and ordering our new car. Every question we asked he took his time and thoughtfulness in answering making sure we understood he was so pleasant and understanding all aspects of motability he must be a big asset to palmers motor company. Thankyou

+1 Found this review helpful
"5 star review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Andy the workshop controller was very helpful in explaining what the problem was on my Mitsubishi he is a credit to Palmers Motor Company.

+2 Found this review helpful
"As good as it gets!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have been buying cars for a good part of 25yrs, never had such impeccable service. Kiran ticked all the boxes of a good salesman with quality care and honesty towards a client, it all seed effortless, happy to the end. keep it up!

Reviewer has confirmed their email address

+0 Found this review helpful
"john paine"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

from the moment I went in Kiran was the most helpful and charming person you could ever wish to meet nothing was too much trouble he answered all my questions a great asset to Palmers he kept me up to date with the progress of my purchase of my L200 and always called back if he was unavailable thank you Kiran for all your help.

+0 Found this review helpful
"Excellent customer care"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have been buying my cars from palmers for about 5yrs now and l will say that they are excellent group of people especially Kiran Chavda. He is definitely an asset to the company.

+0 Found this review helpful
"Appaling customer service - Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I booked a service for my 8 month old L200 truck. I asked a simple request to look at a problem with the tailgate. It would take 2 minutes maximum to inspect it and describe the fault to Mitsubishi, but I was told they would charge me £100 to look at it for all of 2 minutes. I was then confronted with a barrage of emails with incorrect views of trading standards and customer rights. I will be talking to trading standards about their practises. I cancelled my booking and took my business elsewhere. I advise all others to do the same.

Reviewer has confirmed their email address

+7 Found this review helpful
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Dealership Information

Welcome to Palmers MG

Palmers Motor Company brings over 25 years of experience in the motor industry and is proud to represent MG in Hemel Hempstead.

As a privately owned business, Palmers is committed to delivering a specialist and passionate approach to the iconic MG brand.

Our MG showrooms are fully equipped to support customers at every stage of ownership — from purchasing a new or approved used MG, through to expert servicing, maintenance, MOTs and repairs. Our manufacturer-trained specialists ensure that both you and your MG receive the highest level of care and attention at all times.

We offer a carefully selected range of new and used MG models, alongside comprehensive aftersales support including servicing, vehicle health checks and accident repairs. Whether you’re looking for thrilling performance, distinctive design or expert care for your current MG, Palmers is here to help.

At Palmers MG, we believe our success is built on strong values, expertise and exceptional customer service, and we strive to reflect this in every interaction and every deal.

 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
56 reviews3.2 out of 5 stars — Rated Average
Excellent
28
Very Good
1
Average
3
Poor
10
Terrible
14

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  • Contact Information

    Address

    Palmers Motor Company
    Redbourn Road
    Hemel Hempstead
    HP2 7AZ

    Get in touch

    01442 232300
    http://www.palmerscars.co.uk

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 08:30 - 18:00
    Sun closed

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Palmers Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: 03437233
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: GB804803253


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