1,773 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,773 reviews from our car dealer reviews community

Leave a review for Essex Prestige
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"No pressure!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I was due a new car, so my friend referred me to Essex prestige which is where I got my Maserati from. I had to take it back due to a light coming on the dash but they took it back to replace a sensor and gave me a courtesy car. Naz who helped me was very polite and informative and made me feel no pressure throughout the process.

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"Nice staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything is fine so far, I’ve got no issues with the car. My experience when I was down at the dealership is half-half I found a few scratches on the car however the staff were nice. I just wish they knew about all the details about the car when selling so I knew more about the car itself. Overall the car is ok, and I have good warranty with it but hopefully don't need to use it.

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"Easy to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Really good experience with Essex prestige and easy to deal with. I had an M2 before and I was taking it down building sites with all my tools inside, it was no good as a work car so I sold that. There was an issue with the audio control module but they made me aware of that on the day I came to buy the ford ranger, and I noticed a crack in the bumper after having it for a couple of weeks, but its minor thing, it will only cost a couple of quid for my mate to sort it. All in all customer service was brilliant.

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"Land Rover Defender"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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While the sales process from Essex Prestige was great, all the team are very polite and they deal with that side very nicely, but I have had a few issues with the body kit on the car, the engine management light has come on, and I didn't receive any matts in the car. However, they offered to get the car back in but I live 5-6 hours away so I am in the process of sorting this with Essex Prestige at the moment and the team are very friendly and polite.

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"First electric vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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First electric vehicle I have purchased, I went for it as I just wanted something different and Teslas are nice vehicles in my opinion. It is a bit low and runs out of power a little quicker than I expected! However it drives fine and I have gotten used to it now. When I was at the dealership I took it for a test drive, I felt that the route was good and allowed me to decide if I wanted the car or not. The service was good throughout, the guy I dealt with was helpful. I will say it was a bit hard to bargain with the dealership, but can't complain too much. I am happy to give them a 5 out of 5 rating.

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"Very helpful, would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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This is the third Mercedes E-Class I have had in a row, each time I upgrade to the better model with the highest spec, this one has the premium package on it Sam explained to me, so I have just about got used to all the extra gimmets on it and driving it. I have one issue with the high beams, a error does come up when I use them but from looking online this can happen when the front camera needs a bit of a clean. It is something I am keeping my eye on for now. Other than that I am very pleased with the vehicle and with the service I received from Sam. Very helpful, would recommend.

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"Second vehicle I've purchased from here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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Second vehicle I have purchased from here and each time it has been perfect. A trusted dealership to me now, they have always made sure I am looked after and that the cars are in the highest standard before leaving the forecourt. It was ready for when I wanted to pick it up, there was a delay on my end as I was rather busy, but this wasn't an issue, they didn't rush me and when I did arrive the car was ready for me, valetted and in perfect condition. I couldn't fault anything about essex Prestige.

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"Everyone was helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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No complaints, I haven't used the van much it is just sat on my drive but no issues as far as I am aware haha! Really good on the service side of things, all the guys were helpful, I did have a flat battery and within a hour a guy came out and put a brand new on in for me, so no complaints at all really good service, everyone was helpful.

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"Kelly was perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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It’s all going well, everything's perfect, the thing is I get bored of cars easy haha I had another Navara then changed to a car, and I've never liked a car since so went straight back into a truck. There was a few I looked at and most dealers were contacting you constantly like push push push but Essex prestige were just nice and easy. I only had one problem with the truck in the fuel cap, but they all got it sorted straight away. I think Kelly dealt with me she was perfect I dealt with her throughout the whole thing. It all went prefect I'd give them a 5

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"Cant knock it "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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On a whole I can’t knock it, drives like a dream, the only problem I've had really is condensation in the rear lights which I didn't notice at first, other than that its smashing, love it. I'd been looking at them for a while and my uncle had just bought one and fell in love with it, decided you're only here once and I work hard so might as well have a nice motor to show for it! This was the exact spec that I wanted, it was the only one with blacked out mirrors and a body kit, it wasn't badly priced either. Everything was done quick. I think it was Nav I spoke to and after a few emails we reserved it. The only thing I was a bit disappointed with was a bit of confusion regarding the service history on my part exchange but at the end of the day I still can’t knock it - everyone's loves it and it drives like a dream!!

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1773 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1527
Very Good
227
Average
10
Poor
2
Terrible
7

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

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