The car has been okay since the purchase, although I did have an issue with the tyre pressure warning light and did find that the aftersales was not great in comparison to how attentive and helpful they were prior to the sale. I had the car delivered to my address, and it was all as described other than the tyre pressure warning light. They have agreed for me to take it to a garage and then will reimburse me for the cost of the repairs.
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to AUDI Q2
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
4. Zero issues. Salesman was lovely and knowledgeable. Helped me with everything I had questions about in the showroom. Was left to explore the car myself which I liked. Easy transaction. My only gripe is that it took a while to get responses for questions I had after I had taken the car but got answers eventually. I understand you are busy selling other people cars but slightly quicker responses would be nicer. However overall it was a great experience.
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to Zero issues
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
Aftersales from Motortrust UK Lancaster in response to 5 star service as usual
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
The car is all running well it’s all okay, I am due to come back in to go over a few things to do with my number plate plus it’s also just been recalled but I'm all booked in for that and its being sorted. I recently got the car because I've just been paid so felt like I should buy something with it, this was just the first one that came up and i looked through reviews which all looked good. Ben's been very helpful, he's answered all the questions I've asked and knows what he's doing!
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to Ben's been very helpful
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
The Alfa we got is all running well and to be honest we just needed to get rid of our Hyundai I'd had it for a while, so it was time to upgrade. Motortrust are nice and handy for me they're only round the corner, I've used them a few times, they tend to be the dealer I use. Everyone's just really helpful I dealt with Ben and it was just overall good experience
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to They tend to be who I use
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
I thought my buying experience at MotorTrust was efficient, straightforward and easy. I don't live far from MotorTrust, so it was convenient. Since I purchased the car, it has been running well with no issues. The only thing that would have pushed my rating to a 5-star would be if it had been a little difficult to organise a test drive.
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to Efficient, straightforward and easy
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
My experience with MotorTrust was fine, it was a smooth purchase and I would go back! I will say when the car was delivered there was a few scratches but other than that the customer service was good, the guy that delivered the car was lovely. Four stars
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to A smooth purchase
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
It was a really smooth purchase overall with MotorTrust, really good. Thomas was friendly and welcoming. The Vauxhall is running well too. They did everything they said they would, five stars!
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to I am happy with it
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
The Hyundai is decent, it’s a good car I’m happy with it, solid customer service 4 stars just due to the tyre pressure but it’s being fixed. four stars.
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to Solid car
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
MotorTrust had really nice show rooms it looked smart, The Volkswagen I purchased from them is great, everything is going well. I’m just waiting for the logbook to be sent through but other than that it’s all okay. Kork was amazing he went above and beyond I’m happy with everything.
Reviewer has confirmed their email address
Aftersales from Motortrust UK Lancaster in response to Above and beyond
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.
Our Stock - Your Choice
We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.
Prepped to High Standards
Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.
Competitive Pricing - Great Value
Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!
No Pressure - Advice When You need it
As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.
We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Motortrust UK Lancaster
Mellishaw Lane
Morecambe
LA3 3FB
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:30 - 17:00 |
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