Terry J, October 2025
"Quick process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Absolutely everything is fine, no issues whatsoever. I was in and out really quickly, which is what I wanted. I'll be going back there again.
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junction17 from Junction 17 Cars Grantham in response to Quick process
Hi Terry,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear everything went smoothly and that you were able to get in and out quickly, just as you wanted. It’s great to know you had a straightforward experience and that you’d be happy to return again.
If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Stephen R, October 2025
"BMW 2 Series Gran Coupe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything was as I wanted it to be. The people at the showroom were good, let me have a good look around the car and took it for a test drive. They prepped it ready to go and it was nice and clean on handover too.
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junction17 from Junction 17 Cars Grantham in response to BMW 2 Series Gran Coupe
Hi Stephen,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear everything was as you wanted and that you had a good experience at the showroom. It’s great to know you were able to take your time viewing the car, get a proper test drive, and that it was well prepared and presented nicely on handover.
If there’s anything you need going forward, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Alex T, October 2025
"Straightforward and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I love the car, the process was very straightforward and easy. I rang on the Friday enquiring about it, and the deal was done by the Sunday. I dealt with Bailey - any questions I had he answers for. I'll give them 5 stars, there's no improvements I can think of.
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junction 17 from Junction 17 Cars Grantham in response to Straightforward and easy process
Hi Alex,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you love your car and that the process was straightforward and easy from start to finish. It’s great to know everything was turned around quickly for you over the weekend and that Bailey was able to answer all your questions and support you throughout.
We really appreciate your five-star rating and your comments that there’s nothing you’d change. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Susan E, October 2025
"Happy with the car"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Happy with the car, no issues. I've done a fair bit driving and it has been nice and smooth. The staff were friendly and various things kept happening so I had to put off buying the vehicle for 2 weeks, but they were very patient.
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junction17 from Junction 17 Cars Grantham in response to Happy with the car
Hi Susan,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you’re happy with the car and that it’s been smooth and reliable during your driving. It’s also great to know you found the staff friendly and patient while things were being arranged over the couple of weeks before purchase.
If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Olga C, October 2025
"Very very friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
They are very very friendly there, and there was no pressure from the staff to make a purchase either.
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junction17 from Junction 17 Cars Grantham in response to Very very friendly
Hi Olga,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you found the team very friendly and that there was no pressure from the staff during your visit. That relaxed approach is exactly what we aim for.
If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Thomas K, September 2025
"Good Communication"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very good communication, friendly staff and organised. Would give it a 4/5
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junction17 from Junction 17 Cars Grantham in response to Good Communication
Hi Thomas,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you found our communication good and the team friendly and organised throughout your experience.
We also appreciate your honest 4/5 rating — if there’s anything we can improve to make it a 5 next time, please don’t hesitate to let us know.
Kind regards,
The Team at Junction 17
Danut S, September 2025
"Thank you for the professionalism"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I am rating the vehicle purchase with 5 because you demonstrated professionalism throughout the period in which I found problems with the car, thus taking full responsibility for the situation and respecting the contractual clauses, which meant a lot to me.
Kind regards,
Danut
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junction 17 from Junction 17 Cars Grantham in response to Thank you for the professionalism
Hi Danut,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you were satisfied with your vehicle purchase and that you found our team professional throughout the process, particularly while any issues were being addressed. It’s good to know you felt supported and that everything was handled appropriately in line with the agreement.
We really appreciate your five-star rating and kind words. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Carol G, September 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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junction17 from Junction 17 Cars Grantham in response to 5
Hi Carol,
Thank you for your feedback — we really appreciate your five-star rating.
We’re pleased to hear you’re happy with your experience. If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Andrew E, September 2025
"Good communication throughout"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Just got my car from them there was a problem with it and they sorted it all out to extra cost to them very good lads to deal with and keeped me informed all the way through would go back again in the future
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junction17 from Junction 17 Cars Grantham in response to Good communication throughout
Hi Andrew,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you found the team good to deal with and that you were kept informed throughout the process. It’s also great to know the issue with the car was resolved for you, even at additional cost to us, and that everything has now been put right.
We really appreciate your 4.5-star rating and your intention to return in the future. If you need anything in the meantime, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Jessica M, September 2025
"Fantastic service and car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I absolutely love the car, I went for an Abarth 595, it is excellent. I have had a few issues with having to get new tyres, change the battery, have a service and a few other things, but it is just wear and tear and I am really pleased with the car. The service that I received at Junction 17 was fantastic! everyone was really helpful and made sure anything I needed was sorted, I wasn't rushed or pressured into the sale. All went great.
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junction17 from Junction 17 Cars Grantham in response to Fantastic service and car
Hi Jessica,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you absolutely love your Abarth 595 and that overall you’re really pleased with the car. It’s also great to know you had a fantastic experience with our team and felt well supported, with everything handled in a relaxed, pressure-free way.
We do note your comments regarding tyres, battery and servicing. While we understand some of this can be wear and tear, we appreciate you highlighting it and are pleased to hear that any support you needed was dealt with and everything was sorted for you.
If there’s anything you need going forward, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
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