7% Reviews
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88% Recommend
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26 reviews from our car dealer reviews community
Leave a review for Bushey Heath Garage Ltd
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Bushey Heath Garage Ltd
Leave a review
"Good service Good Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought 2nd Hand MG zs ev from Raj And Dave Two great Guys, All little details and service done as promised, As new to electric car ownership Dave took us through details, Even gave us Gift on day of collection As we had to wait for small part which they went out of there way to go and collect from another dealership, Good service will be going there again.

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"The best customer service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a car for my daughter who had just passed her test so the car I bought was probably the smallest, cheapest and possibly the oldest they had. Despite the fact I wasn't a big spender I was treated to the best customer service I've ever had from a car dealer. Simon and David were friendly and extremely helpful and the car was well prepared and serviced ahead of collection. Paperwork was dealt with efficiently. All in all a first class experience. BHG will be my first port of call when I next buy a car for sure.

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+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Was very worried buying a used car - I know nothing about cars! Found this garage so helpful and in particular, David, who explained everything. He was helpful but not pushy and I could not be happier with my car. Since buying it, I have been into the garage a few times with queries and David has gone over and above to help me. Very impressed!

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"Amazing 360 customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

This family owned car dealership provided amazing 360 service. Not only did I purchase a lovely MG ZS Exclusive 2020 with extremely low mileage at a very reasonable price. The customer service was outstanding. They went above and beyond to ensure a quality, trustworthy service was provided. I'm not surprised this is a family owned dealership. AMAZING!!!

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+0 Found this review helpful
"Suspicious company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Wouldn't buy from these people. Typical salesman

Reviewer has confirmed their email address

+2 Found this review helpful

Jonathan O'Donoghue from Bushey Heath Garage Ltd in response to Suspicious company

This is obviously not a genuine review. We are part of a Franchised Dealer group, and certainly are not "suspicious" Please feel free to contact me and let me know your concerns.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I was very impressed with all the guys there. This was the first time buying a car by myself and there was no sales pressure to buy the car or any of the extras offered. I was very well looked after from choosing the car to picking it up. I would definitely recommend this company to friends and family. I’ve only had the car a few hours but I’m very pleased with it and I’m sure IF there are any problems, they will be ironed out quickly. Buying from Bushey Heath Garage was easy and stress free. Thank you to John, David and Tony. 👍🏻

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"Amazing service from Tony! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Purchased a new MG HS last week. Tony went above and beyond, not only made impossible happen but also the whole process was extremely easy thanks to him, all dealt over the phone and via emails, couldn’t ask for more. Professional, knowledgeable and quick service. Overall, a great experience! Thank you Tony!

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"Fantastic service from Tony"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Purchased MG HS PHEV. Tony was extremely helpful throughout the process and kept me updated at all times. All the necessary paperwork ready on arrival, and he answered and helpfully responded to any queries I had. Excellent service . Thanks to Tony, my car purchase experience was phenomenal.

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+0 Found this review helpful
"Shocking!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Do not buy a car from these charlatans! They will sell you a car with faults and fix the bare minimum to get an MOT, SHOCKING! I worked as a mechanic for many years and left because of charlatans, who put profit over people, like this company obviously do. Do not listen to there replies to all of the negative reviews as they're just more lies! They must get their MOT's done on the cheap because of the quantity! This has now cost us a lot of money to fix, what should of been fixed by them in the first place at a minimal cost. This was not a cheap used car, it was £13,000 They're great at making you feel like you are a valid customer, that's easy 99.9% of business have do do that or would you buy from them?but if you have a fault, that they should of fixed in the first place, they fob you off with lies, dishonesty. How can a company treat other humans like this! How do they sleep at night! Profit first customer service last 😔

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+3 Found this review helpful

Jonathan Odonoghue from Bushey Heath Garage Ltd in response to Shocking!!

Kevin, Your review doesn't actually let people know why you have decided to leave a damaging review on multiple sites including this one. . . So that anyone reading this review can make up their own mind, You purchased a Kia Sportage on 17th May 2021 with 24810 miles on the clock. . .1 year and over 10,000 miles later you took your car for an MOT and it failed on worn out front brakes and you came to us to get them replaced free of charge, which we declined to do as brakes are a wear and tear item and as you had driven the car for over 10,000 miles, it is you that has worn them out......You did'nt mention in your damning review that the brakes were replaced by a Kia Main dealer at 20986 miles, so when we sold you the car they had only covered 3824 miles. . .and yet your review states that we should have "fixed them in the first place"........you then carry on to imply that things must get overlooked at our MOT station as we "get them done on the cheap".....That Kevin is illegal, and just for your information, we don't do the MOT's, they are done by an independant company, this you can check on your MOT certificate.......You also state that you are an ex-car mechanic, well if that is the case then you would understand that brakes wear out with use and even if you had purchased your Kia brand new, Kia would not be paying for the replacement of worn out brakes after 12 months and over 10,000 miles. In closing we do not tell lies and I can evidence by 3rd party invoices and MOT history that everything stated here is the truth. I have just copied the below from Kia for your information - Wear and tear is defined as the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and the operating conditions. Examples of wear and tear components include but are not limited to brake pads, discs and drums, clutches, sparkplugs, air and fuel filters etc. Wear and tear is not covered by warranty

"Purchase a new MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

It was lovely to have met Tony. He was very professional, friendly and helpful thru the whole purchasing process. Thank you Tony, I love driving my MG!!

+0 Found this review helpful
"Good service , great price , five stars,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Dealt with Tony via the phone and in person ,cannot speak highly enough of him . He was very helpful and informative both when it came to part exchanging our car and the buying of the new one . We had one minor problem while we were there but he sorted that out very quickly. I also spoke to Rob on the phone and he was also helpful .We would have no hesitation in recommending Bushey Heath to all our friends. Thank you Tony , Brian and Gina.

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"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bushey Heath MG dealership is an awful place. Unfriendly and lazy staff. Booked a test drive in the car wasn’t there. Asked a question and I was told to look at the answer in the brochure. Avoid like the plague.

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+3 Found this review helpful
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a car from Bushey Heath garage through Zuto app. I was very happy to see that everything was prepared in details, team was very polute and always hept me up to date with how the process is going, Tony took care that everything will be ready just in time for me. While I reached the garage we did (sign) the paperwork and I was ready to go. I find it very helpful especially that I was going to work afterwards. Thank you Tony for this amazing journey. All the best

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+0 Found this review helpful
"Great service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I went there just to look at a car and came out with a another one, I part exchanged my car and came out very happy with my purchase.. Friendly and good service and helpful. I will recommend to anyone. Well done guys.

+0 Found this review helpful
"Garage you can trust with great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Tony was very helpful when I bought my new car. He went above and beyond in making sure he provided me the best service possible in these difficult times in the covid pandemic. I'm so happy with my new MG and the friendly, humorous and attentive assistance made the transactions a pleasure. Highly recommended.

+0 Found this review helpful
"No hassle "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Just taken possession of my new MG HS took a little while due to covid, however I was dealing with Tony who kept me updated at all times and delivered as agreed. Will certainly be going back for my next MG

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+0 Found this review helpful
"Super Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I Just want to say thanks to Tony TKchuk with providing me with great service with good deals. i have bought the MG ZS Exclusive after using it one month i am really happy and satisfied with car. All i would say Thanks Tony and Bushey Heath Garage.

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+0 Found this review helpful
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have been to Bushey Heath Garage for over 20 years and have had all my Hyundai’s from them. I have now bought a new MG ZS and I absolutely love it! The service I get from Tony and John always make me go back and it’s like being with family. Highly recommend anyone looking for a car, either second hand or new to go there

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+0 Found this review helpful
"Nice people to do business with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a Nissan Micra Teckna approximately 2 - 3 months ago. Drove up from Guildford as wanted this particular model, 4 doors, keyless ignition and entry, etc, etc, Wondered what I was doing driving the distance up there but glad I did for this particular model as seen on the Internet at Bushey Hill garage. Tony was my salesman. I was left to drive the car on a small test drive by myself and there was no pushing to hard sale the vehicle - the car was left to sell itself to me. A feeling of a more personal less multi global company approach. Very pleased with my purchase from Bushey Heath Garage.

+1 Found this review helpful
"very helpful and polite and not pushy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I recently bought a used car from Bushey Heath Garage. It is a hyundai I10 the service was excellent and the salesman was very helpful and very polite. He gave me a very good price for my car, I would recommend this garage to my friends and family. Thank you very much.

+2 Found this review helpful
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"Good dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The staff At Bushley Heath were very helpful and friendly. I bought a Vauxhall Antra from them in February. I have had no issues with it and it was a brilliant price. They gave me a really good price for my old car too. I would recommend.

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+2 Found this review helpful
"Buy from this dealer with confidence"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Sales: Absolutely no pressure. Very easy going yet efficient sales staff. Even looked after our puppy when we went for test drives. All their stock was high quality and our car was well prepared when we went to pick it up. All chips and scratches gone. After Sales Service: Unfortunately we did find a noise at high speed when we left the showroom and got up to 50mph for the first time. However the service staff pulled out all the stops to find and fix it. I think they swapped a few parts before they found where the noise was coming from. Buy from this dealer with confidence, no pressure sales, high quality cars and if something should turn up to be wrong they will fix it. That was our experience anyway but i got the impression they'd do that for all their customers.

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+1 Found this review helpful
"Chris"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought my second hand Qashqai from this garage, service received was excellent, and I would have no hesitation in recommending them to anyone wanting a great car and friendly service.

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"good car"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I few months back I purchased a VW Touran. The overall service was excellent and the car was really nice and clean and as described apart from the Cigarette tray was full of cigarettes. The car was good value for money and runs fine so I would recommend this dealership.

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"good people to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bushey Heath Garage were good people to deal with and I'd definitely go back and buy from them again. The transaction went smoothly, the car had a little problem but that's always to be expected with a used car and the dealer fixed it up with no hassle.

Reviewer has confirmed their email address

+1 Found this review helpful
"Martini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Great service, good dealership

+1 Found this review helpful
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Dealership Information

Bushey Heath Garage, with over 20 years franchise experience and 45 years trading as a family business, are an approved used Hyundai dealership that also specialise in selling Kia and Chevrolet to customers across the Hertfordshire area and beyond. Hyundai servicing, parts, warranty repairs and MOT's are also available from their business premises. 

Car Dealer Reviews would love to hear from any previous customers of Bushey Heath Garage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: 4x4s, Cars
Manufacturers: MG
Franchise Dealership founded in 1969

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.4 out of 5 stars — Rated Very Good
Excellent
21
Very Good
2
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Bushey Heath Garage Ltd
    6-10 High Road
    Bushey
    WD23 1SE

    Get in touch

    020 8420 5100
    https://www.bhgmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Bushey Heath Garage Ltd

    Company Formed: 1969
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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