The Discovery is all good, a bit thirsty on the diesel, It wasn’t the best time to buy a diesel car hahaha! Marshall & Son have got a proper stunning car collection, lots of four by fours, lots of Porches and an M4 when I was there.
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Ed from Marshall & Son Motors in response to Stunning car collection!
Hi Matt, thanks for the review. Glad to hear the Discovery is going well, even if the diesel bills are a bit painful these days! Appreciate the comments about the stock as well we always try to keep a good mix of interesting cars in. Enjoy the Discovery and thanks again for your support.
Marshall & Son are a good dealership, they were very friendly, helpful and knowledgeable. They understood that I was going traveling a long way to go and see them they were helpful and picked me up from the station. Can’t complain on that front at all. I saw the 997 listed on Autotrader and I was looking generally for that particular model and spec of car. I asked a few questions on the car and they got back to me pretty quick on filling in all the blanks.
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Ed from Marshall & Son Motors in response to Can't complain
Hi Timothy, thank you for the great review. We’re really pleased to hear you had a positive experience with our team and that we could make the journey a little easier by collecting you from the station. It’s fantastic to know the communication and information provided helped you feel confident in your Porsche 911 997 purchase. We truly appreciate your feedback and hope you enjoy the car.
I was recommended Marshall & Son by one of my friends who has also bought a Discovery 5 from them. Initially there wasn’t any car in stock I was that interested in however when the Discovery 5 came up I became interested. I’ve got a small issue with the Aircon as it’s empty and garages refuse to have a look at it without refilling it first, the refill won’t be covered under the warranty. There’s some moisture in one of the rear light however that is due to be sorted with Marshall & Son directly. As for the sale of the car the team at Marshall was ok, they did all the taxing for me and the swapped over the private plates for me as well.
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Ed from Marshall & Son Motors in response to Discovery 5
Hi Anthony, thank you for your review and for choosing Marshal & Son following a recommendation from your friend. We’re pleased to hear the purchase process went smoothly and that the team could assist with the tax and private plate transfer. We appreciate you highlighting the issues you’ve experienced since collection. Thank you again for your feedback, and we hope you enjoy your Discovery 5.
Porsche 996 was purchased 3 weeks ago, it was advertised early on Instagram and really well presented. I contacted Marshall & son to get additional details and was given a very thorough, precise and honest description on the car. My second contact was to confirm interest (I was then given first refusal) and arrange for a virtual viewing as I am based in Essex. Virtual viewing was again impressive, detailed and really well presented by a very knowledgeable member of the team, this led to my placing a deposit and arranging collection. On picking up the vehicle a week later, the M&S team was again very helpful, I was given time on my own to start the car and go over it in my own time. The 996 was extremely well prepared, body and interior cleaned to high standard and engine bay left untouched to shown the true state of the engine. Overall I could not have been happier with the purchase and would highly recommend Marshal & son
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Ed from Marshall & Son Motors in response to I could not have been happier!
Hi Mr Pourrat, thank you for such a detailed and thoughtful review. We’re delighted to hear how happy you were with your Porsche 911 996 purchase and the experience you had with our team from start to finish. Providing honest descriptions, detailed presentations, and a relaxed collection experience is very important to us, so it’s fantastic to know this came across throughout the process. We truly appreciate your recommendation and hope you enjoy every mile in the 911.
Good communication, professional attitude, accurate description of the car, easy to arrange a test drive
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Ed from Marshall & Son Motors in response to As good as it gets!
Hi John, thank you for the fantastic review. We’re delighted to hear you had such a positive experience with us, from communication and professionalism through to arranging your test drive. We really appreciate your feedback and hope you enjoy your new car.
The Range Rover has failed badly just over a week of ownership, so I rejected it. To be fair, Marshal and Son checked it out and gave me my money back. It would be a zero for the product, but five out of five per customer care.
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Ed from Marshall & Son Motors in response to Range Rover
Hi Tim, thank you for your honest feedback. We’re very sorry to hear the Range Rover let you down so soon after purchase. While this was clearly disappointing, we’re pleased we could resolve the matter promptly and provide a full refund. We truly appreciate your recognition of our customer care team and thank you for giving Marshall and Son motors the opportunity to put things right.
The Discovery is doing fine, there’s a couple of recalls I need to bring it back in for. I’m pleased with the chap we dealt with, believe it was Ken. Marshall & Son were recommended to me and I would happily recommend them to others.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Happy to recommend!
Hi Louise, Thank you for your kind review and recommendation it’s greatly appreciated. We’re delighted to hear that you’re enjoying your Discovery and that Ken provided a positive experience during your visit. We hope to see you again in the future!
I have been very pleased with my car purchased from yourselves and would heavily recommend you to anyone else in a similar market. Very welcoming staff and well presented cars.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Very welcoming staff
Thank you, David, for your kind review. We’re delighted to hear you’re pleased with your car and that our team made you feel welcome. Your recommendation means a great deal to us, and we truly appreciate your support. Wishing you many happy miles ahead!
Came to this dealer to view a Range Rover, Jake was incredibly helpful and quickly organised a time slot to come and view the vehicle. The vehicle was very well presented and we were left to look around at our own pace with Jake only popping out to answer questions or to offer drinks/a warm office to look at the vehicle history. We took the car out for a drive and noticed a few little bits that needed sorting and all were put on a list of things to be sorted before sale. I decided I liked the car and put down a deposit and the dealer agreed the parts that needed to be fixed. Unfortunately the dealer missed the first delivery date because they had issues getting the vehicle into the mechanics. While at the mechanics they noticed an Additional problem with the car which delayed by a few more days. The thing I really appreciate is throughout all of this process they kept me informed of what was going on and I always got a call from Jake before he had any days off and an honest update. They really didn’t want the car leaving their dealership without everything being right. I’ve had the car for a couple of weeks now and all seems good and my overall experience with Marshall and son motors has been brilliant and would happily buy a car from them again.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Very friendly and honest car dealer
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that Jake looked after you well and that you felt comfortable and informed throughout the whole process. While we’re sorry there was a delay with the delivery, we always want to make sure every vehicle leaves us in the best possible condition, so we appreciate your patience while the additional work was completed. It’s great to hear you’re enjoying the Range Rover and that everything has been running well. Thank you again for your kind words and for choosing Marshall and Son Motors. We’d be delighted to welcome you back in the future.
Overall rating top 5 score. Two great chaps Jake,Kenny
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Ed from Marshall & Son Motors in response to Top 5 score
Hi Stephen, Thank you for the 5-star rating! We really appreciate your feedback and are glad to hear Jake and Kenny looked after you well. We'll be sure to pass on your kind words to them. Thanks again for your support, and we hope to see you again in the future. Marshall & Son Motors
If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.
Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
| Excellent | 494 | |
| Very Good | 67 | |
| Average | 1 | |
| Poor | 2 | |
| Terrible | 3 |
Marshall & Son Motors
Wlyde Java Northgate
Aldridge
Walsall
WS9 8UB
| Mon | 09.00 - 17.30 |
| Tue | 09.00 - 17.30 |
| Wed | 09.00 - 17.30 |
| Thu | 09.00 - 17.30 |
| Fri | 09.00 - 17.30 |
| Sat | 10.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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