What stood out to me was the professionalism, good selection of cars and right prices. I asked them to rectify a few things to the car and they didn't hesitate to do it for me. Overall good service! I would absolutley recommend Prestige Cars Kent to others. In fact, my dad came with me and also has a Kia and he is going to take out one of the service packages because of how happy we were.
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Aftersales from Prestige Cars Kent in response to Service was superb
Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent
The Range Rover Evoque is all alright now. I have had a few issues with it having an engine management light coming up but they've had this back now and it doesn't seem to have come back. The service I received was all good and I am enjoying my car.
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Aftersales from Prestige Cars Kent in response to Enjoying it
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I wouldn't have a problem from purchasing from Prestige Cars Kent again. So far so good with the Mercedes. The service was professional and swift, I have no complaints, it was all good.
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Aftersales from Prestige Cars Kent in response to Professional and swift
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Aftersales from Prestige Cars Kent in response to Volvo XC40
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The sales process with Prestige Cars Kent was all smooth. Just a slight problem at the end with the finance but they got it all sorted the same day. It was specifically the Mercedes I was after and it has all been fine.
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Aftersales from Prestige Cars Kent in response to Sale was smooth
Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent
We had a deeply disappointing experience with this dealership and strongly advise caution based on our customer journey. We paid a deposit on a Tuesday to secure a vehicle and submitted our initial finance paperwork. By Friday, the team confirmed to us in writing via message that the car was safely reserved and held for us while the remaining documents were being completed. Completely trusting this assurance, we submitted the final signed paperwork first thing on Monday morning, and the team messaged us back to say they were organising a collection time. However, later that afternoon, they suddenly contacted us to claim the vehicle was unavailable due to an unexpected warning light fault.We subsequently looked up the vehicle’s official public registration data on the government website. The public records showed that the vehicle's tax had already been fully renewed by a third party over the weekend, and a new logbook change of keeper was actively being processed. It appears to us that our reserved vehicle was simply sold to another customer over our heads, and a mechanical excuse was used afterward to handle our booking. When we raised this directly with management, they refused to accept any wrongdoing. They reviewed our timeline and flatly told us the transaction was simply in line with their standard business practices. We are incredibly shocked by this standard of business and the complete lack of care shown to customers who have placed deposits in good faith. We have been left out of pocket and are escalating this through all the appropriate regulatory and financial channels. Absolute breach of trust. Please do not blindly follow the many five start reviews on this page, which as you can see are almost always invited. Please go into any deal with this firm with your eyes wide open and consider the detailed one star reviews across multiple platforms in depth.
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Aftersales from Prestige Cars Kent in response to Awful experience
Thank you for sharing your feedback. We're genuinely sorry to hear we didn't meet your expectations. Please know that we take your concerns very seriously and appreciate you bringing them to our attention.
I brought the BMW X3 from Prestige Cars Kent and it's been okay although I haven't driven it that much as I mainly drive a company car but it is good quality. I will probably be looking to upgrade it in a few years to the X5 and would go back to this dealership to get it.
Reviewer has confirmed their email address
My experience with Prestige Cars Kent was really good. There was a few things wrong with the car that they promised to fix. They were responsive to my emails and overall very good. I'd recommend them!
Reviewer has confirmed their email address
Very happy with the car I bought from Prestige Cars Kent. The staff, Jack, Abbie, Lilly were very, very good to deal with, very professional, very knowledgeable and friendly. They kept me abreast of what was going on during the day because the car was being serviced and MOT’d before I was able to confirm the purchase. I even went for a walk at one point in the countryside, it was a pleasant experience and I enjoyed the atmosphere of the place.
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Aftersales from Prestige Cars Kent in response to Pleasant experience
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the service was excellent. I have already recommended you to friends and family
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Aftersales from Prestige Cars Kent in response to Faultless!
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Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1618 | |
| Very Good | 314 | |
| Average | 22 | |
| Poor | 12 | |
| Terrible | 22 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
BR6 7QR
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 08.30 - 17.00 |
| Sun | 10.00 - 16.00 |
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