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149 reviews from our car dealer reviews community
Leave a review for A1 Ortos
Leave a review

149 reviews from our car dealer reviews community

Leave a review for A1 Ortos
Leave a review
"Great service, very helpful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from A1 Ortos, I handled the majority of the sale over the phone as I am not too local to Oldham. Once I got there I was greeted with a hot drink as it was cold and wet outside I was extremely grateful! The car I had purchased (Tiguan) was looking absolutely fantastic and my sales rep at the time was so helpful and very patient as I can be quite fussy. I will be going back in the future!

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"John Rathburn"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 2nd car now purchased from A1 Ortos. Fantastic dealership, super friendly staff and never had any problems with them! Would definitely recommend to anyone wanting to buy a new car

"6th car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been here 6 times and won’t go anywhere else, sells amazing cars, does the job right!

"Strange company policy"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted to buy a Bentley narrowed it down to 2 cars. Spent 2 hours at the garage. Would not allow me a test drive without committing to a deal. They twist the truth and are not a trustworthy garage . How can I comitt to a 60k purchase without a test drive?. Manager stated company policy however I believe this is just a l pushy sales tactic. Lost my business

"Top Notch"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought myself a Range Rover, unbelievable value for money in the current market, travelled from Portsmouth and I was not disappointed!!

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"Best dealer around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Simply the best dealership around the the north of the country. I have been to many different showrooms and having a soft spot for sports cars have spent my money at different places over the years, that’s now gone after my last 3 cars from A1 being absolutely impeccable I have a 1 stop shop for all my needs!! What a selection of cars too!! Give yourself a treat and at least visit them, if you’re on the fence I would advise buy it!!! These guys are the best! 10/10!!

"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**Please do not make the same mistake I did by using this garage** Viewing arranged by contacting Darren in the sales team. He was initially very friendly and promised to sort some minor cosmetic issues with the car prior to collection later that week. Upon arriving to collect the car, Darren was reluctant to show us the vehicle and kept reiterating that we would miss our finance slot if we didn't hurry up and sign the paperwork. When viewing the car, it became evident why!! None of the work had been carried out and there was also a dispute with the mileage being different to advertised. A service was also promised which I later found out did not take place. (£250 compensation was received for this). It wasn't until after this work had been rectified and I was about to drive the vehicle away that I asked if the second key was in the service pack. Darren admitted to there only being 1 key but promised to send the 2nd key in the post (which never happened). 1 year on and still no offer of a resolution from A1 Ortos. The main issues have now been paid for/ compensation offered via the financial ombudsman team. All in all their pushy staff offer no customer service skills post sale. If all their sales team act in this way, I am not sure how the garage is still open!! Please do your research before visiting as the reviews on their website are written by the staff themselves.

"First time buying from A1 "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience at A1 Ortos Ltd could have been better because the sales colleague (Dan) made promises he didn’t deliver, there was damage to the front spliter and wheel caps which he told me would be changed and replaced with new. On the day I was travelling down to pick up my new car which is 2 hours drive from where I live. I got a call from Dan saying there’s been an issue with my spliter and they had changed it with a new one but it didn’t look right so they have put the old damaged one back on (meaning they haven’t bothered getting one) this was disappointing. When I got there my car was in the show room ready to look over. Same spliter as told by Dan and the same wheel caps which I pointed out 2 weeks prior when I first raised as an issue. Then told the caps were being delivered from Mercedes and they will be posted out in a couple of days. Not a deal breaker as the car looked pristine other than the for mentioned issues. I also paid £299 for the 6 month warranty which again was told by Dan I will get an email with the info in the next few days. After 24 hrs the parking brake failed. I called Dan the following day and to save going on I was chasing my warrant and wheel caps for 4 weeks after continuously being fobbed off by Dan telling me he’ll sort it but never did. After calling today (nearly 5 weeks after chasing for things to get sorted) I spoke to a guy called Tom who sorted everything within 30 mins, so thank you. Not the best experience.

"Impeccable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot stress enough to go down and see these guys! Form your own opinion I am so glad I did, such a refreshing experience, cars are phenomenal and staff are second to none! Can't recommend them highly enough, GO SEE THEM!

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"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Issues from 5 miles up the road with tyres loosing pressure - was looked into when got home and found tyres wrong size for vehicle and buckled / badly welded alloys - they replaced for second hand ones after me spending 10 hours in garages over the 2 weeks I first had it and multiple flat tyres. Part service history given when checked by a specialist no cam belt had been replaced on last service and the battery needed a new one - have no reply to email about this new issue - AVOID this garage cost me thousands so far - traded my good car in for a car that’s cost me big time! Huge mistake using this garage never again.

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Dealership Information

Welcome to A1 Ortos Prestige Quality cars of Oldham

Many years ago, a young man named Paul had a dream of owning his own car dealership and in 2008 A1 Ortos was born. After his experience in several main dealerships he learned a lot of key skills which have been refined to do things differently, the right way, the A1 Ortos way! We believe everybody should get the opportunity to buy the right vehicle, at the right price, without the old pushy sales tactics, as buying a car from us is a very special moment in your life and should be treated accordingly.

All of our staff come from a customer service background which is displayed in the real family atmosphere created. Regardless of the amount of money being spent we strive for the same professional yet friendly and comfortable buying experience for every single customer. Making sure our cars leave at the highest possible level is important to everybody at the A1 Ortos family and we make sure no corners are cut in any way, as Paul has always said 'if a job is worth doing, its worth doing properly!' After all, buying a used car with a new car feeling is a very good feeling!

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
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Car Leasing
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Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Used Car Sales
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Ratings
149 reviews3.9 out of 5 stars — Rated Very Good
Excellent
99
Very Good
11
Average
6
Poor
13
Terrible
20

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  • Contact Information

    Address

    A1 Ortos
    Middleton Road
    Oldham
    Greater Manchester
    OL9 6AD

    Get in touch

    0161 652 8409
    http://www.a1ortos.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.30
    Sun 10.30 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A1 Ortos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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