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collected my Jaguar XE S from Darren last week and I couldnt of been happier. The car was as described and in excellent condition and very well pressented when I arrieved. Everything was done over the phone and he even sent me a video of the car to help me decide. Dilan made me a lovely coffee while I waited for the finance to payout. Darren helped me set up the app for the car and paired my phone for me too. overall I couldnt reccomend them enough and if you want a Jaguar speak to Darren he is very knows them very well. Will be back for my next car. from Darren and Claire
Service poor told one thing and then they didn’t follow through. very good pre sale poor after
Today I drove 160 miles to purchase a Mercedes C43 AMG from A1 Ortos. I was dreading the search for a new car as I was part exchanging, settling finance and starting a new one. As soon as I put the request in for more information Dave got in contact with me and gave me all the information I needed. I can honestly say from the first contact to me driving away with my new car everything was so smooth, no hassle and easy. After the long drive there, Dave made sure I had plenty of cups of tea and I was happy with everything. The new car was absolutely pristine and the rest rooms were clean and smelt nice. I would definitely drive the 160 miles to deal with Dave again. The customer service was perfect.
I travelled 100 miles to buy my Jaguar F pace, and I’m so pleased with the car, it was as described. Jay & Darren are excellent salesmen. It was a pleasure dealing with Darren as he has been so helpful. It has been a pleasure dealing with A1 Ortos/ Darren. Would highly recommend.
Jay, was first class and couldn’t do more to help. Painless purchase and a very decent car at a reasonable price.
purchased a car few months ago the garage is not helpful... check all paperwork and service records.. no 2nd key as promised no service record no wrench.. bits have been falling of car on interior no v5 application made as promised duped out of holding deposit so beware in process of reporting this dealer to motoring ombudsman.... Recommend alternative dealer to avoid disappointment
Zero star if possible. A must avoid. Makes you transfer money into their account when buying a car (not safe and non refundable). Con artist called Darren, avoid at all costs, thousands of other garages across the country, use them and not this one. Car I purchased needed £2000 spending on it. Darren is a professional lier. They make around £7000 profit on each car.
On initial contact by phone was handled by Luke, answered all my questions efficiently and very polite. Got the best price he could for my wife's car. I felt very confident that the car would be spot on before I came to see it. Luke knows all aspects of customer care, I too am in sales and Luke is a credit to A1 Ortos. Very professional. On handover day we were dealt with by Darren, Darren too is top of his game and dealt with us amicably. Even remembered the bunch of flowers I requested for my wife. Lets be honest, unfortunatley used car dealers have quite a bad reputation. You can be confident buying off A1 Ortos. Top Cars, Top Lads. Oh and the wife is made up with the car too :) Paul Taylor
From start to finish customer service was incredible. Jay booked me in for an appointment and instantly made me feel at ease. He was knowledgeable, friendly and outgoing which made the whole process go smoothly and at no point was I made to feel under pressure.. I Would definitely recommend.
I travelled 250 miles to pick up my very high spec and beautifully presented Audi A7 BiTDI that was described by Jay as 'mint' over the phone. He wasn't wrong......it was faultless. I had had an issue with online banking limits but thanks to Jay and Mark it was sorted quickly and with the minimum of fuss. They were friendly and professional throughout the transaction with excellent pre-collection communication. I've bought many cars over the years but A1 Ortos, (although their spelling isn't great :)), were, like the car, faultless. The drive home was awesome! Like a lot of dealers they charge a £199 administration fee - don't argue about it, just pay it as the service alone is well worth it!! If you're looking for a quality, well specced prestige car the call the guys at A1 Ortos!! Thanks!!
Many years ago, a young man named Paul had a dream of owning his own car dealership and in 2008 A1 Ortos was born. After his experience in several main dealerships he learned a lot of key skills which have been refined to do things differently, the right way, the A1 Ortos way! We believe everybody should get the opportunity to buy the right vehicle, at the right price, without the old pushy sales tactics, as buying a car from us is a very special moment in your life and should be treated accordingly.
All of our staff come from a customer service background which is displayed in the real family atmosphere created. Regardless of the amount of money being spent we strive for the same professional yet friendly and comfortable buying experience for every single customer. Making sure our cars leave at the highest possible level is important to everybody at the A1 Ortos family and we make sure no corners are cut in any way, as Paul has always said 'if a job is worth doing, its worth doing properly!' After all, buying a used car with a new car feeling is a very good feeling!
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
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