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The car (BMW X5 11K price tag) was not checked before delivery and transmission failed few miles away on the same day of collection. An OBD scan at my garage showed also other faults that could have been known such as Glow Plugs and Air Conditioning. The car was returned to them the day after, on the 30 March 18 and it's still there on the 12th April 18. The 'courtesy' car they give has to be insured on the customer policy, even if the cost was refunded this takes a big deal of time to be arranged. They do not care as long as you have paid and signed of course. They tend to avoid written answers and rely heavily on 'courtesy calls' with sales blablabla and no factual content. They say in a loop that this is the best they can do but obviously they forget to check the cars before delivery as the faults with this BMW would have been easily found out with a simple OBD scan. This shows a very little respect for people's time and expenses, once you have paid .. you are a nuisance. One of the worse experience I have ever had as a customer, I feel I have been threaded as a wallet. please do avoid as once you have signed and paid you cease to exist.
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I only gave 1 star as they dont have 0 stars but let me tell u BEWARE PEOPLE THEY WILL TRICK U IN TO SIGNING SOMETHING AND SAY YOU WILL GET A REFUND PLEASE PLEASE BE AWARE DON'T BUY THE CARS THEY ARE OVERPRICED AND NOT 100% RIGHT PLEASE 1S AGAIN BE AWARE THEY WILL TALK TO U LIKE U DON'T KNOW ANYTHING AT ALL ANT EVEN TRY TO CONVINCE U WE LOST OUR DEPOSIT ON THE CAR BUY THESE TRICKS BUT WE RECORDED IT AND WILL BE TAKING IT FURTHER WILL POST EVERYTHING ONLINE SOON.
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Sam in response to DO NOT TRUST BEWARE
Did u get your deposit back?? I put a holding deposit on a car and after looking at it I decided against it. They said I’d get my deposit back but reading all the reviews I’m abit worried.
Bought a VW Passat CC from A1 Ortos 3 years ago. Been back every year for service and MOT. Always been impressed with the level of professionalism and courtesy extended.
My dealings with A1 Ortos Ltd was professional and friendly. All my questions were answered quickly and courteously. Thank you Luke for all your assistance.
Great service and very helpful. Ask for extra number plate for my caravan and trailer to which they obliged free of charge. dont worry about your deposit that you put down its safe. I would recommend to friends and family. The VW Tiguan runs and drive like new and myself and my wife are very pleased with the vehicle.
I made an offer to A1 Ortos on a car, in fairness they called back pretty quick. The person who called me, spoke down to me and made it out that I knew nothing about cars (I understate how he talked to me). What they offered changed (first offer £1500, then second offer £1600). I would avoid these people, they will try pressure you into buying. I will never use them now personally.
Reviewer has confirmed their email address
Billy in response to Avoid, people are nasty know it all's
Dealer from hell. Used to be called A1Autos. I believe they changed name because of complaints. Purchased a car from them pure telling pork pies. My car was sent back at least 13 times every time i called to pick it up soon as i got round corner.fault appeared other customers on way out would be complaining wouldnt touch these again.
I recently purchased a £18000 car from A1 Ortos, I initially went had a look and liked the car then agreed a deal with my car as a trade in £2750 for my car. The dealer looked around my car and drove it to check that everything was fine. I returned home 80 miles and transferred the balance via bank transfer then returned a few days later to collect my new car. On arrival the salesman took my old cars keys from me instantly to "check my car in", They then kept me waiting for one and a half hours using numerous excuses then to inform me that my car had numerous faults including the engine management light on the dash was illuminated and that the car would have to be repaired and that I was to foot the bill in excess of £500. I explained that I had drove over 80 miles to get there and that there was NO faults showing on the car. This seemed to me that this is a well orchestrated attempt to manipulate more money out of me and I felt that this was not the first time that this has happened. I asked for my money and my old car back but they were saying that this would break the deal and that I would loose my deposit £1000, Not the fact that they had broke the deal by demanding more money from me than was was agreed. And then the £99 administration fee !!!
In August I purchased an Audi TT from A1 Ortos. This is the second car i have purchased from this dealership. My first experience wasn't good at all but this one had been better. The car was not cleaned properly at all and and there was a lot of waiting around. I have had no issues with this car up to now, I would recommend this dealership but with caution.
Reviewer has confirmed their email address
back in July I purchased a VW Golf and I am really happy with it. The car runs really well, I have had no issues at all and its very good value for money. The car was clean and in really good condition and the dealers were very helpful and friendly throughout the whole process. I would definitely recommend.
Reviewer has confirmed their email address
I was looking for a Mk5 Golf Gti and the one A1 Ortos had advertised was exactly what I was looking for. Tony the salesman who looked after me was superb throughout. He even managed to track down a spare key over 3 months after I bought the car. I'd happily by another car from them and would recommend A1 to anyone looking for something a little special!
A1 Ortos or A1 Ortos Vehicle Solutions as they are also know are based in Oldham and are an independent used car dealer that are proud to offer not only a quality service to their customers but also one that is honest and reliable too. They sell a wide range of different second hand cars but can service and repair your existing car at their garage too. Open 7 days per week they are dedicated to ensuring that you stay on the road.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 13 | |
| Very Good | 8 | |
| Average | 3 | |
| Poor | 4 | |
| Terrible | 8 |
A1 Ortos
Middleton Road
Oldham
Lancashire
OL9 6AD
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