COWBOYS. LIES TO GET THE SALE. DO NOT TRUST. I strongly urge those looking at a car at A40 Motors to walk away. The guys here are the most dishonest dealers i have ever dealt with. Bought a 2011 Mini Countryman all4 S at £8k. Went to view the car. Wasn’t much in way of customer service. Was left to look at the car alone. On the face of it it looked good but I did notice oil in the lower tray below the engine. I asked what’s the oil and does the car have a leak. The dealer had then informed me that it was spillage from changing filters during its service. The car was supposedly fully serviced. I asked for a testdrive and was refused it on the basis that they don’t offer test drives which seemed weird. I asked the dealer just to confirm with the mechanic that the oil is not a leak and just a spillage from the service. I waited 30 min for this. The dealer finally came back and said the mechanic said the car is good to go. All serviced no leaks. I then noticed the service book wasn’t stamped and he said he’ll get that done right away. They didn’t stamp it and gave it back to me empty. Upon driving home I immediately noticed a grind when applying brakes, smell of eggy oil burning and a bump coming from the rear. I took the car immediately to my usual local mechanic and he informed me of this. The oil leak is coming from the rocker cover gasket. Callipers faulty All disk and pads were worn down. The car had not been serviced for at least 6 months. I contacted A40 motors and they gave me an address of a mechanic to take it to. On my way to that mechanic I discovered 6th gear doesn’t work. Everytime I put it in 6th it slips back out to neutral after 2 seconds. Not great when you’re on the motorway. I told the dealer about this and he’s said to let the mechanic know. I had 3 separate conversations with the mechanic regarding this gearbox issue, not to mention I’d spoken with the dealership about this issue beforehand. However when I collected the car the only thing that they said they fixed was the front disks and brakes and they replaced the rocket cover gasket. When I asked the dealership about the gearbox they said that I never asked the mechanic to do this. This was a blatant lie. So then I was told to take it to another mechanic but had to wait for the part. After two days the car broke down in the middle of Hyde park. Apparently the battery fitted was completely the wrong battery and would have only been installed to just get the car running. The dealer did not assist with recovery. I had to pay £110 for the recovery to take the car to the their mechanic. 2 weeks later Iv had little response and still no car. I got a new job in the same week I bought this car and due to the mis selling practices of these guys Iv lost so much money and maybe my employment as I’m still not able to start. The dealership promised they will fix at the car by replacing the gearbox and all the other issues. However it’s taken over a week now everytime I’m given a completion date a new excuse is born. First the part was delayed. Then the mechanics son was rushed to hospital. Excuse after excuse. Still I’m not able to get my car back and start my job. These guys are liars. They have no shame in telling you what you want to hear. Every single word that comes out of their mouth is untrue. They will ignore you, not reply to your text and if they do answer by mistake he will ask to call you back as he’s is with a customer test drive (despite the claim they made to me about not offering test drives) Iv really been so patient with these guys as I DO want this car as it’s a rare spec but I’m being left with little option but to request a refund which im sure they will refuse which means a long drawn out small claims court case to get my money back. I wish I read the reviews on google as the ones on their website are just selected by them and displayed. So so many customers have had a nightmare with these guys. It took 6 weeks for them to attempt to fix my car. 6 weeks of lies and excuses. In the end I got the car back worse than it was before. Now I’m having to pay the costs of this botched repair. My advice is DONT DEAL WITH THESE GUYS and if you really must see a car they have then please take an experienced mechanic with you. It will save you so much money in the long run because these guys will never be honest about the car. They lied to get the sale and now I’m £8k down with a car that Iv not seen for 6 weeks. WORST CAR DEALERSHIP IN LONDON No doubt they will respond to this review with pure lies but I would hate anyone to go through what Iv gone through. Anonymous