11% Reviews
replied to
63% Recommend
to friend


36 reviews from our car dealer reviews community
Leave a review for Access Commercials
Leave a review

36 reviews from our car dealer reviews community

Leave a review for Access Commercials
Leave a review
"Recommend these guys million "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recommend these guys million %, Had been to 2 other van dealers one couldn't get me finance the other I needed big deposit and interest was high as i went late on mortgage during covid, Rang Access spoke to Richard who took my details had me accepted same day even said i could have no deposit when i had VAT, Excellent rate then made appointment to collect, had biggest collection of vans i seen all in excellent condition and all euro 6 which i needed, George showed me round choose a 2020 Custom at great price and drove away an hour later, even got me 5 days insurance free thanks for saving my bacon guys

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+3 Found this review helpful
"Professional, Friendly, Great Value, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my new Van. I was extremely grateful that they opened on Bank Hol when everyone else was closed. We found the whole operation was professional and very friendly and reassuring. Nothing was too much trouble and we found the prices very competitive, in fact the best value we could find. The premises are very impressive with a huge selection and very well run and organised. Our thanks and appreciation to the whole team. We will not hesitate to re-purchase our next van from here and would highly recommend to all.

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+2 Found this review helpful
"IF ONLY 0 STARS WERE AN OPTION"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BOUGHT A 2ND HAND VAN FROM THESE GUYS, ASKED LOADS OF QUESTIONS BEFORE MAKING THE 80 MILE TRIP TO COLLECT. WHILST I REALIZE IT WAS AN OLD VAN I HAD BOUGHT AND DID NOT EXPECT MUCH IN THE WAY OF WARRANTY I DID EXPECT THAT I WOULD NOT HAVE £2000 OF REPAIR BILLS WITHIN A COUPLE OF WEEKS!!! I WOULD ALSO EXPECT A COMPANY WHO HAVE BEEN TRADING FOR THIS LONG WOULD HAVE AN UNDERSTANDING OF BASIC CONSUMER RIGHTS INSTEAD THEY PREFER TO BURY THEIR HEAD IN THE SAND AND NOT FACE UP TO THEIR RESPONSIBILITY. WHEN THINGS GO WRONG THEY NEED TO WORK ON THEIR PEOPLE SKILLS *** LEFT WITH NO OPTION BUT TO TAKE LEGAL ACTION***

"Worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Financed a van from these guys, paid a deposit to SECURE the van, spoke to them on the phone that I will travel 250 miles for it. When I have arrived after a long drive, they have spent 30 minutes trying to find the van in the yard then realised that someone took it to be PAINTED!!!! And won’t be back until the following day!! They have lied to me that the van it’s in perfect condition and didn’t mentioned anything regarding needing to be sprayed despite the amount of times I have told them that I’m coming from Wales, 500 miles return trip. The most unprofessional dealer I have ever seen! Even rang them before leaving home to be sure everything is ok to get there 4 hours later finding no van. I would NOT recommend this dealer and I would avoid with all cost. What a waste of time and money that was...

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+3 Found this review helpful
"Cheaters"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On first phone call they took deposit for car and promised i will get it refund if i dont go ahead with purchase. Call them next day that i dont want o buy that car. refuse to payback deposit taken. Avoid them

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+5 Found this review helpful
"Beware! Dishonest and dodgy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am in a position of having been taking to court for a crossing charge currently standing at over £300. I sold a Land Rover to the owners of this company for 38k in 2018. They gave me some story about needing the reg form as they were dealers and would put it in the new owners' name. However, they did not and have been driving around with it still to this day registered in my name! I have phoned them over the past 2 months and they have done NOTHING and it is still in my name and I am legally liable for this massive fine. Dodgy, untrustworthy and terrible people.

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+2 Found this review helpful
"Excellent company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just buy Vito Minibus, Massive selection all London taxi compatible under new law and they know there stuff inside out thanks for all your help

"Fraud"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car with Access Commercials claiming to have fixed the faults in the car. They did not and would not repair it at a later date. Don't purchase any cars from them. Not worth the money!

Staff from Access Commercials in response to Fraud

Customer purchased Vito Minibus, She choose from selection of 20, She had very limited English and she bought for Taxi but they said is had privacy glass and this was not allowed where she was registering, she thought this was fault we tried to explain and told her to bring back and exchange then she write this

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Its the only place I would buy a commercial vehicle from after such a good experience, the service I got from John was superb, I would recommend Access Commercials to everybody I know Thank you Matthew

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+1 Found this review helpful
"Superb Minibus and help"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went through bad divorce and end up lot of credit problem, Nobody will help me, Am self employed workings with the Uber, I see post on Facebook from Access Commercials, I message them and within hour they Massage me back, Richard took me through easy process and get me finance on 2018 Vito minibus, I come to there very beautiful premises and George show me vehicle it like the new and now I’m driving and making money again thank you with all my heart you truest help me Mo

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+2 Found this review helpful
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Dealership Information

Access Commercials is an Independent dealership that is based in Brentwood. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.7 out of 5 stars — Rated Very Good
Excellent
25
Very Good
0
Average
0
Poor
0
Terrible
11

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  • Contact Information

    Address

    Access Commercials
    Fell'y Farm Lincolns Lane
    Brentwood
    Essex
    CM14 5RS

    Get in touch

    01277 373737
    http://www.accesscommercials.com

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Access Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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