100% Reviews
replied to
96% Recommend
to friend


193 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
Leave a review

193 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Customer Service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really easy to deal with, ensured the car was in its best condition before passing over and ensuring we had the reassurance of a long warranty for good measure. Really personable service and friendly manner, would buy from Andrew James again without a doubt.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

James from Andrew James Cars Ltd in response to Great Customer Service

Thank you Matthew for your excellent review. We really appreciate your feedback and taking the time to share it. Enjoy the car!

"Great guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great dealership and great guys to deal with. They were very very friendly and were made me feel very welcoming and comfortable in

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

James from Andrew James Cars Ltd in response to Great guys

Thank you Josh for your kind words. It was a pleasure welcoming you and we appreciate your business.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I first contacted Andrew James cars, my experience has been exceptional. The Mercedes I purchased has exceeded all my expectations, being everything I wanted and more. I can't thank Andy enough for making the process of buying the car so relaxed and enjoyable. His professionalism and friendly demeanour made the entire transaction smooth and stress-free. I highly recommend Andrew James Cars to anyone in the market for a new vehicle.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

James from Andrew James Cars Ltd in response to ⭐⭐⭐⭐

Thank you very much Gabriel for your review. We wish you many miles of enjoyment with the vehicle and hope to see you again in the future.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Told all my family to go to Andrew James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed a new van for work and found a Renault Trafic at Andrew James Cars. It has been a perfect addition to my business. The sales team was brilliant; no pushy sales tactics, just genuinely happy to help. I've already recommended Andrew James Cars to a few family members who are in the market for a new car because I know they'll be well looked after.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Told all my family to go to Andrew James

Thank you so much for your wonderful review Robert! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BMW 320i"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with my BMW 320i from Andrew James Cars. The service was sensational from start to finish. I couldn't be happier with my purchase and the excellent customer service I received.👍

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to BMW 320i

Thank you for taking the time to share your experience with us Cristian. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a dealership where you can get a fantastic car and are treated like royalty, Andrew James Cars is the place to go. I recently picked up a Vauxhall Mokka, and the car is perfect for the whole family. I can't thank Andy enough; he truly showed me what great customer service should be. Andy was incredibly helpful, answering all my questions without ever being pushy. He even went the extra mile and got me some new mats for the car. Because my experience was so good, my brother and grandad have now also bought cars from Andrew James Cars. I highly recommend Andrew James Cars to anyone looking for a new vehicle. Andy's dedication to customer satisfaction makes all the difference. Thank you, Andy, for providing such an outstanding car-buying experience!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Went above and beyond

Thank you so much for your wonderful review Sam! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Vauxhall Corsa "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Vauxhall Corsa

Thank you for taking the time to share your experience with us Kyle. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Well looked after at Andrew James cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently decided it was time for an upgrade after driving my old car for a few years, and I came across Andrew James Cars. They had a spectacular range of vehicles available, and I was particularly drawn to a Skoda Octavia. From the moment I took it for a test drive, it was like love at first drive. The Skoda Octavia had all the features I was looking for and was incredibly comfortable to drive. It felt like the perfect fit for me. Andy was a top bloke to deal with. He went above and beyond to make my experience perfect, ensuring every detail was taken care of. His dedication and friendly service made the entire process smooth and enjoyable. I have no hesitation in recommending Andrew James Cars to anyone looking for a new vehicle, and I will certainly be returning in the future. Thank you, Andy, for making my car-buying experience exceptional!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Well looked after at Andrew James cars

Hi Martin, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Audi A1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last month, I purchased an Audi A1 from Andrew James Cars, and I couldn't be happier with my decision. They had a great selection of cars, but during the test drive of the Audi, I knew it was the perfect fit for me. The sales team at Andrew James Cars were exceptional. They were professional, knowledgeable, and genuinely helpful throughout the entire process. Their expertise and friendly demeanour made the car-buying experience enjoyable and stress-free. I adore my new Audi A1, and I'm grateful to the sales team at Andrew James Cars for their top-notch service. I highly recommend them to anyone in search of their perfect car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Audi A1

Thank you so much for your wonderful review Luke! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Best experince I have had buying a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across a Nissan Juke online and fell in love with it from the moment I saw it. Not only was it in great condition, but the price was also perfect. I decided to take it for a test drive, and that sealed the deal; it exceeded all of my expectations. The team at Andrew James Cars went above and beyond to ensure I was completely satisfied with my purchase. They arranged for a full service before I collected the car and even gave it a full valet and detail, so it was in perfect condition when I picked it up.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Best experince I have had buying a car

Thank you for taking the time to share your experience with us Jennifer. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
193 reviews4.9 out of 5 stars — Rated Excellent
Excellent
183
Very Good
9
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more