100% Reviews
replied to
96% Recommend
to friend


193 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
Leave a review

193 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't be happier with my Polo "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent visit to Andrew James Cars proved to be quite fruitful, as I laid eyes on a Volkswagen Polo that ticked all the boxes for me. It was the ideal match I had been searching for, and the price tag sealed the deal perfectly. What stood out most during my time at the dealership was the accommodating nature of the staff. They allowed me to inspect the car at my own pace, without any hint of pressure to make a purchase. The entire process was incredibly smooth, making it a hassle-free experience from start to finish. I wouldn't hesitate to return to Andrew James Cars for future vehicle purchases. 

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Couldn't be happier with my Polo

Thank you so much for your wonderful review Laura! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

"Wonderful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I met James yesterday and he was wonderful. I was going to buy a Nissan from him, but after test driving the car I found that the model of the car was not for me. This was absolutely in no reflection of the quality of the car as that was perfect, I am gutted that it just wasn't right for me. As I had travelled on the train in view to driving home in the car, as well as organising an Uber to pick me up from the train station, James organised for one to take me back to the train station at his cost. I cannot thank James enough for ensuring I got back safely, which being a woman on my own in a strange town was just more than I could have wished or expected for, he is a true gentleman. I highly recommend the service that you will receive. Thank you James

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Wonderful

Thank you so much for your wonderful review Andrea! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

"Great people great cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 3 cars from James the service is excellent they look after you from start to end with sales and settled my old finances straight away without excuses and cars are to very good standards will recommend to family and friends and will buy my next car from them again 👍

Get Car Leasing

Reviewer has confirmed their email address

+6 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Great people great cars

Hi Parmjit, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Over the moon "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After what felt like forever searching for a Volkswagen Tiguan, I stumbled upon Andrew James Cars online, and to my delight, they had exactly what I was looking for. Upon visiting the dealership, the team was welcoming and allowed me to explore the car at my own pace, without any pressure to buy. After a test drive, I was eager to take it home. The sales team was incredibly helpful, swiftly sorting out all the paperwork. Overall, it was a fantastic experience.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Over the moon

Thank you Elaine for your glowing review. We only wish we could review customers too! Needless to stay we would echo your 5 stars, it was a real pleasure assiting you and witnessing the joy of you getting in to a car you did not think you would be able to at first. We hope you enjoy it for many miles.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm thrilled with my Mercedes Benz AMG from Andrew James Cars; it's everything I wanted and more. The team was incredibly accommodating, allowing me to test drive the car at my leisure. Once I made my decision, they efficiently handled all the paperwork, and I was driving away in my new car in no time

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Very happy customer

Thanks Lauren for your feedback. We pride ourselves on allowing no pressure test drives, our cars sell themselves - we are over the moon you felt this too.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Easiest experience I have had "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our quest for the ideal family car led us to Andrew James Cars, where we discovered the Ford Grand C-Max. From the moment we stepped onto the lot, we felt welcomed and at ease. The car met all our criteria and more, providing ample space for our growing family and offering the practicality we needed for our everyday commutes. During the test drive, we were impressed by the car's performance and comfort. It handled beautifully on the road, and the interior was both spacious and well-appointed. It was evident that this was the right choice for us. The team at Andrew James Cars played a significant role in our decision-making process. They were not only knowledgeable about the vehicles but also incredibly accommodating and approachable. Their relaxed demeanour put us at ease, and we never felt pressured to make a hasty decision. One aspect that stood out was the efficiency of the entire purchasing process. From viewing the car to completing the paperwork, everything was handled swiftly and professionally. It was clear that the team at Andrew James Cars valued our time and made every effort to ensure a seamless experience.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Easiest experience I have had

Thanks Dominic for your kind words, we really appreciate the sentiment. We are happy you recognised the relaxed atmosphere here at AJC, it's our ethos that there should be no pressure when buying a vehicle. We wish you all the best for the future - Team AJ

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Exactly what I needed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the perfect car for my countryside lifestyle at Andrew James Cars. Their Nissan Qashqai fit my budget and needs perfectly, with low miles and a fresh MOT. The team was efficient and got everything sorted quickly so I could drive it home the same day. My dogs and I have been enjoying our rides ever since. Highly recommended!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Exactly what I needed

Thank you Philip for your super feedback. We hope you and the dogs continue to enjoy the new wheels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Loving my new BMW X6 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a BMW X6 from Andrew James Cars and it was a fantastic experience. The team was friendly and knowledgeable, helping me find the perfect car for my family. The X6 exceeded my expectations in terms of size and style. Their attention to detail, like assisting with paperwork , was impressive. I highly recommend Andrew James Cars for their excellent service and quality vehicles.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Loving my new BMW X6 👍

We are extremely grateful for your review. We strive to under promise and over deliver so to hear the vehicle exceeded your expectations is music to our ears. We hope you have many many miles with smiles with your wonderful new car.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Andrew James Cars surpassed all expectations. Having heard glowing reviews from a friend who purchased a car there previously, I decided to pay them a visit. Immediately, I was drawn to a Mercedes GLA on their lot, and upon closer inspection, it exceeded all my expectations. However, what truly set Andrew James Cars apart was their exceptional staff. The gentleman I dealt with was not only genuine and accommodating but also went above and beyond to make the process seamless. From assisting with our private plate to covering road tax and software expenses out of his own pocket, his dedication to customer satisfaction was evident. I wholeheartedly recommend Andrew James Cars to anyone in search of a dealership that truly cares about their customers.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Went above and beyond

Thank you Tina for your fabulous review. It was a pleasure assisting you with your lovely new Mercedes. We greatly value your feedback and your business, we hope to see you for the next one!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Recommended to me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car finance company I was using recommended me to Andrew James Cars, and I am pleased they did. From the moment I said yes to the Fiat Punto, they all acted in a very quick manor to get all the paperwork completed and me out enjoying the car. When I went to collect the car, there was a minor issue with the car window, but the staff Andrew James Cars have been fabulous, and I am pleased to announce are sorting the issues out for me, which is refreshing as a lot of dealerships wouldn't help. Thank you guys, maybe see you again in the future when I am after a upgrade. 😊

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Andrew James Cars LTD from Andrew James Cars Ltd in response to Recommended to me

Thank you for your review. Customer service and value are our two biggest priorities, we are so glad you experienced both and are able to share your positive feedback.

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
193 reviews4.9 out of 5 stars — Rated Excellent
Excellent
183
Very Good
9
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more