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32 reviews from our car dealer reviews community
Leave a review for Arnold Clark West Bromwich Motorstore
Leave a review

32 reviews from our car dealer reviews community

Leave a review for Arnold Clark West Bromwich Motorstore
Leave a review
"Helpful and very friendly "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spoke to Ryan Hopwood, at Arnold Clark, West Bromwich Motorstore branch. Who took time to listen to me and my requirements. (as I have been to many other car dealers where Salesmen rush you into buying a car). Ryan was very professional, very helpful and was easy too talk too. I have no hesitation in contacting Ryan again if I needed to or recommending Ryan to others.

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+0 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Brought a car from Arnold Clark West Bromwich Motorstore. Davian steward was the salesman. When i first view the car. I was going to leave it. But mr steward convinced to buy the. He is a brilliant salesmen. He was friendly helpful. Because of mr steward service i will definitely buy from Arnold Clark again. Most of all i love my car now.

"To busy talking to each other"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see Arnold Clark West Bromwich Motorstore as we had seen a car online but at a site miles away so wanted to see about getting it moved closer so we could view it but when we went inside sales people was to busy talking with each other than helping anyone,we will find a car elsewhere where sales people can be bothered to help.

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+2 Found this review helpful
"Untrusting "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I asked about the car I purchased and they told me all was fine until I put it in for a service and they wanted over £1300 to make the car roadworthy be very careful of Arnold Clark West Bromwich Motorstore.

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+5 Found this review helpful
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"A Very Pleasant Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having visited several Car Dealerships, some we were glad to escape from, it was a pleasure to arrive at Arnold Clark, West Brom. After a short time of looking around we were approached by Gavin Hinchley and not 'pounced on' like other places. We were treated courteously with none of this 'you guys' and discussed our requirements. Other Staff were equally pleasant and welcoming and the Manager made a point of speaking to us. Several vehicles were found and we decided to Test Drive two of them. having agreed on a vehicle Gavin was only too happy to quickly source other requirements for it. We picked the car up yesterday. This has been by far our best experience of buying a car.

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+2 Found this review helpful
"superb service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today I part exchanged my car for a newer model and was dealt with by sales executive Mr Davian Stewart. I found him to be very professional and very honest and gave excelent service

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+2 Found this review helpful
"Thank you Arnold Clark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a skoda roomster the service level I received from Laquaan parchmenth was excellent and very well put all so James Parsons was very good i am really happy with the car I bought, thank you Arnold Clark West Bromwich Motorstore.

"Avoid Avoid Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid, at all costs! Would never buy a car from here again. Sharks from right from General Manager to Sales executives. Avoid Davion who is UK top sales man for Arnold Clark and makes £120k a year clearly by lying to customers. Advised I needed a more economical car with cheaper payments but was misled into a car, sold to me by Davion as a better economical alternative to my 2014 2.0 TDI A3 but in fact is far less efficient. To top it off I went back the next day after I realised this was the case And I was just fobbed off by Davion and told only option I have is to buy another car from him which was more economical, which infuriated me as that was the whole point in changing my car in first place. To top it off I have just found out he also set me up on a car loan instead of a Hire Purchase agreement without telling me, which I will be taking to national newspapers As we can not be having FCA Regulated companies behaving in this way. Spoke to General Manager Dan Copper who wouldn't hear me out fairly and only option to resolve this is to try and sell me another Ecoboost petrol car, on a preferential managers rate, unbelievable! Please take my advise and avoid this Company at all costs its not worth risking there dodgy sales tactics on a large financial commitment and purchase.

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+6 Found this review helpful

John kaleta in response to Avoid Avoid Avoid

I totally agree that this branch is full of lying salesmen and management after having a car that I was negotiating with Davian to purchase over the phone from Scotland sold from under my feet by another salesman at the desk next to him and only to be told by a “manager” ( Darren Bennet ) tough luck first come first served

"video link "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be aware this Arnold Clark branch use the car video link they send you as a bargain tool, they watch how many times you have viewed the link and use this against any deal made. Very deceitful and not a nice experience.

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"Friendly and very helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Arnold Clarke in April and bought a Ford Fiesta. Everything went okay, There were a few small Issues with the car but these were all resolved quickly and with ease. The car was good value for money and the sales team were really nice and willing to help. Tom was the name of the man who I was dealt with buy on the day and he was really nice. I would recommend this dealership for sure.

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+1 Found this review helpful
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Dealership Information

Arnold Clark West Bromwich Motorstore is an Franchise dealership that is based in West Bromwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews3.3 out of 5 stars — Rated Average
Excellent
15
Very Good
1
Average
4
Poor
5
Terrible
7

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  • Contact Information

    Address

    Arnold Clark West Bromwich Motorstore
    New Swan Lane
    West Bromwich
    West Midlands
    B70 0NR

    Get in touch

    0121 525 9816
    https://www.arnoldclark.com/find-a-dealer/west-bromwich-motorstore/ref/arnat

    Opening times

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    Dealership Statistics

    53%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark West Bromwich Motorstore

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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