Rachel W, August 2023
"Best car buying experience I’ve ever had"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Best car buying experience I’ve ever had. They were so kind and helpful, and really had my best interest in mind. They even gave me advice on selling my previous car on autotrader when I declined to part exchange with them. And it worked! The advice they gave me sold the car the following day. Every time I called they were available and were happy to assist me. I bought a Mazda 3 without seeing it and felt extremely comfortable doing so because of the service they provided. If I could give them 10 starts I would! Thank you Rob, and Richard for the service. I would definitely buy from these guys again.
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Rich - Team Autocars from Autocars Ltd in response to Best car buying experience I’ve ever had
Hi Rachel
Thank you very much for the glowing review! I will surely pass this onto the team for you. It is always very difficult buying a car you haven't seen so we try and make sure that all your questions are answered honestly and efficiently to give you a little bit of peace of mind. We are extremely grateful for your business, and of course this shining review!
If you need anything going forward please let us know.
Team Autocars
Kerr B, August 2023
"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Super hassle free! Perfect experience! The way these guys work is incredible, they always pick up the phone and are very responsive. I purchased a lovely BMW 116D and I couldn't be enjoying it more if I tried, its a great car that has been nothing but perfect. Can't fault them! Such a recommendable dealership!
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Rich - Team Autocars from Autocars Ltd in response to Perfect
Hi Kerr
Thank you very much for your kind words - I will certainly pass the words on to Chris and the team. Any form of positive recognition always goes along way, equally any recommendations are greatly appreciated.
We hope everything continues to go well with the BMW 1 series, but if you need anything please just give us a call.
Regards
Team Autocars
Rich - Team Autocars in response to Perfect
Hi Kerr
Thank you very much for your kind words - I will certainly pass the words on to Chris and the team. Any form of positive recognition always goes along way, equally any recommendations are greatly appreciated.
We hope everything continues to go well with the BMW 1 series, but if you need anything please just give us a call.
Regards
Team Autocars
Sharon W, August 2023
"Flawless Experience! 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car's running great, just as expected. The customer service was friendly and helpful, without being pushy. Nice folks to work with – no problems at all. Overall, a pleasant and nice experience. Definitely a 5-star rating!
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Rich - Team Autocars from Autocars Ltd in response to Flawless Experience! 👌
Hi Sharon
We appreciate the lovely review showing that our approach is giving off the impression we want it to. It was lovely dealing with yourself too! We hope you are enjoying the lovely Audi A1, if you need anything going forward please get in touch.
Kind Regards
Team Autocars
Brian F, August 2023
"Smooth Sailing! ⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely no issues with the car, it's a joy to drive and fits our needs perfectly. Customer service was friendly, helpful, and informative – a pleasant experience. Solid 5 stars all around!
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Rich - Team Autocars from Autocars Ltd in response to Smooth Sailing! ⭐⭐⭐⭐⭐
Hi Brian
We are absolutely thrilled to hear that you are enjoying the Audi A3, it certainly looks the part so I'm glad it's fitting your needs. We do try our best to provide the best service we can - this is really pleasing to see that our efforts are being noticed.
If you need anything going forward please do no hesitate to get in touch.
Team Autocars
Jason D, August 2023
"Top of the draw!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I couldn't be happier with my experience here! From start to the very end it has been nothing but excellent. Absolutely top of the draw dealership!
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Rich - Team Autocars from Autocars Ltd in response to Top of the draw!
Hi Jason
Thank you for your kind words, it really does mean a lot to hear that our hard work is paying off for our customers' experience. We hope that you are enjoying the lovely A Class - it is a stunning looking car!
Cheers
Team Autocars
Richard H, August 2023
"Ticketyboo!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
There is no reason as to why I would not rate these excellent chaps a 5 stars. All has been ticketyboo! Even though I have a very small issue with the AC, I called these guys up and explained the issue. Matthew, who I was dealing with was more than happy to help, he told me to bring the car and said it was a quick fix... It sure was. There no quibble, no issue in the slightest. These guy did everything efficiently and smoothly. I am over the moon.
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Rich - Team Autocars from Autocars Ltd in response to Ticketyboo!
Hi Richard
Thank you for the lovely review - we understand that cars can be unpredictable and sometimes, small issues crop up - so we deal with these as quickly as we can in a hope of not spoiling the feeling of having a new car. I'm glad that this was the case with you! I will pass on the comments to Matthew, who I am sure will be pleased.
Thank you again!
Team Autocars
Sirin S, August 2023
"Loving the Ride! 🚗⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new car is doing great. No complaints whatsoever. It's a whole new experience from my old VW Golf, but I'm genuinely enjoying it.
The customer service was a breeze, they were super helpful, made me feel comfortable, and I felt welcomed right away. Dealing with them was easy as pie. I stumbled upon this gem on Auto Trader and I'm glad I did.
Solid 5 stars from me! these guys did a really good job, and I can't find a reason to complain. I'd definitely use them again and recommend them to others. Keep it up!
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Rich - Team Autocars from Autocars Ltd in response to Loving the Ride! 🚗⭐⭐⭐⭐⭐
Hi Sirin
Thank you for the amazing review! I am glad everything is going well with your Audi A3, and you found the service stress free. At Autocars we treat everyone with the same level of service, be it close by or far away (like yourself). Our customers are the heart of our business so we try our best to treat them like that. Thank you again for your lovely review and if you need anything in the future feel free to get in touch.
Kind Regards
Team Autocars
Nicola H, August 2023
"😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything's running smoothly, and I'm really pleased. The service exceeded my expectations. The car is in great condition, and I'm satisfied with everything. I'd rate it 4 out of 5. Customer service was helpful, welcoming, and they answered all my questions. The process was smooth and quick.
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Rich - Team Autocars from Autocars Ltd in response to 😁
Hi Nicola
We appreciate the lovely review - we certainly try our best to provide the best service we can for all that enquire with us, be it local or at a distance. I am glad to see that this was the case with you. If you need anything in the morning, feel free to get in touch.
Kind Regards
Team Autocars
Emma C, August 2023
"Special place in our book"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm thrilled to share that everything is going great with the car, and I'm really enjoying my time driving the X-Trail. When it comes to customer service, I'd say it was more than just okay! It was genuinely helpful and friendly. The staff was not only approachable but also welcoming, and they answered all of my questions.
What's even more impressive is that our family has gotten numerous cars from this dealership - my sons, daughter, and myself. This speaks volumes about how exceptional their service is and the quality of the cars they offer. It's safe to say we've had consistently positive experiences.
A 5 out of 5 is an understatement. I wholeheartedly recommend this dealership to anyone looking for a seamless car buying experience. Their service and car quality have earned them a special place in our book. I can confidently say that we'll be sticking with this dealership for the long haul.
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Rich - Team Autocars from Autocars Ltd in response to Special place in our book
Hi Emma
Thank you very much for your amazing review! Your family are certainly celebrities in the Autocars circle!
We thank yours and your families continued support and we will continue to do what we can for you all going forward!
As always, feel free to come see us if you need anything (even if it's a coffee).
Kind Regards
Team Autocars
Daniel H, August 2023
"A breeze"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Seat Ibiza is running smoothly, and I'm happy with how things were handled. The customer service was really helpful and friendly. They were welcoming and polite, and made the whole process a breeze for me.
+0 Found this review helpful
Rich - Team Autocars from Autocars Ltd in response to A breeze
Hi Daniel
Thank you very much for your kind words. It is pleasing to see that you were looked after throughout and the process was nice and easy. We are very particular about the staff that we recruit to ensure that no matter who you deal with, this is the case throughout. If you need anything else going forward, please get in touch.
Kind Regards
Team Autocars
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