Rich - Team Autocars from Autocars Ltd in response to I can highly recommend.

Hi Andrew Thank you for the fantastic review! We are chuffed with the feedback, as the two things we pride ourself on is great quality vehicles and great customer service. I am pleased to see that these are the main things that stood out for you. We hope you are enjoying the car, and we look forward to hopefully seeing you for your service next year. Kind Regards Team Autocars

Rich - Team Autocars from Autocars Ltd in response to Toyota Yaris

Thank you for the lovely review - We hope the little Yaris is running well and you are enjoying making memories with it. I will be more than happy to share your feedback with Rob and Karl, which will certainly be a big pat on the back! If you need anything going forward, please give us a call and we will do all that we can to help. All the best Team Autocars

Rich Haram from Autocars Ltd in response to Made to feel like a person not a number

Hi Michael Thank you for your kind words! We are a small family business that prides ourselves on the fact that we are all humans, and that people buy from people. It is really pleasing to hear that our values come across in the way we do things at Autocars. I will be very happy passing on your feedback to Rob for the way he looked after you, and also to our professional valeters who do a great job in making sure your new car is sparkling when you pick it up! We hope that you enjoy the Qashqai but feel free to get in touch if there is anything else we can do for you going forward.

Rich Haram from Autocars Ltd in response to A hassle-free easy purchase.

Hi James Thank you for your lovely review and we are more than pleased that you are enjoying your new Evoque. We try our best to make the process of buying a car easy and natural, which it sounds like this one was, so that is very pleasing to hear. If you need anything going forward please get in touch and we will try to help as much as we can.

Rich Haram from Autocars Ltd in response to Chris was Brilliant

Hi Sylvia Thank you for the glowing review, I will be sure to pass on the comments to Chris for you! I am sorry to hear that there was some hiccups with the Skoda but I am pleased that it is now rectified. You are absolutely right, nobody is perfect and there is always room for improvement. We continually look at how we can improve what we do and hopefully that shows in the service we give. We hope that now the issues are sorted, you enjoy your new Skoda! Don't hesitate to keep in touch if you do need anything.

Rich Haram from Autocars Ltd in response to Overall very happy

Hi Claire Thank you for the review, we try our best to make the process of buying a car as stress free as possible. As you can imagine in the used car market, it is very difficult to financially guarantee that all cars come with 2 keys. Of course if this was a possibility then we would do everything we can to do that unfortunately it isn't always possible. We hope that other than the key that the Mercedes A class is treating you well and you are getting the most out of it you can. If there is anything that we can do for you going forward, please get in touch and we will do what we can.

Rich Haram from Autocars Ltd in response to Overall very happy

Hi Claire Thank you for the review, we try our best to make the process of buying a car as stress free as possible. As you can imagine in the used car market, it is very difficult to financially guarantee that all cars come with 2 keys. Of course if this was a possibility then we would do everything we can to do that unfortunately it isn't always possible. We hope that other than the key that the Mercedes A class is treating you well and you are getting the most out of it you can. If there is anything that we can do for you going forward, please get in touch and we will do what we can.

Rich Haram from Autocars Ltd in response to They go out of their way to help you

Hi Julie Thank you for the lovely review. We are always disappointed when we hear of any issues with our cars, but making sure that we rectify these issues quickly and painlessly is of upmost importance. With us, its not just a case of just buying a car, it is about the service you get and how we can help if things do go wrong. We hope that we met your expectations with that and that you have no further problems going forward. Thanks again!

Rich Haram from Autocars Ltd in response to My Audi A3

Michael, thank you ever so much for the glowing review! We try our best in everything that we do, to make the experience as pleasant as possible. We are so pleased that you are enjoying the Audi A3 and we hope you are getting the most out of it! If there is anything we can do going forward for you or your acquaintances please let us know.

Rich Haram from Autocars Ltd in response to 100 percent worth a visit

Hi Sandra What a pleasure it was to deal with you! Thank you so much for your kind works and recognition, I will pass this onto the team who will be more than thankful for the review! We hope that you are enjoying your Audi TT, please get in touch if there is anything we can do to help moving forward.

Rich Haram from Autocars Ltd in response to Excellent communication

Hi Aimee What a lovely review, I will be sure to pass this on to Rob, as it shows what a great addition to the team he has been since joining. Communication is so important when you are buying a car so the fact that you had regular updates, as we hope, makes us extremely happy. Thank you for the recommendation as this goes a long way to making sure we can provide the same service over and over for many years to come. We hope you enjoy the lovely Audi! If you need anything else going forward, do get in touch as it was a pleasure doing business with you.