MR H, July 2023
"Happy with the way we was dealt with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Could not be happier with how Autocars dealt with everything, there was a few slight issue with the Mini at first but when I spoke to Autocars and made them aware of this they got it in to the garage to be fixed and we have not had any issues since. Very pleased with how everything was dealt with and made up with the Mini we purchased from them also.
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Rich Haram from Autocars Ltd in response to Happy with the way we was dealt with
Hi Mr H
I am pleased that you had a good experience with us buying your Mini. Cars are quite unpredictable and issues do occur from time to time, but we make every effort to ensure we can rectify these quickly to ensure you can enjoy your purchase. We are pleased that the issues were rectified for you efficiently. If you need anything else going forward please do not hesitate to get in touch and we will do our best to help.
Richard B, July 2023
"My wife cannot stay out of the BMW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We both love our BMW, my wife cannot stay out of it, Chris who looked after us throughout the sales process was very polite and gave good advice to myself and my wife, he was such a genuine guy. would we recommend this dealership to other's wanting to purchase their next vehicle, that is a big YES from myself and my wife. A high 5 stars from MR and MRS Benefer. 🙂
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Rich Haram from Autocars Ltd in response to My wife cannot stay out of the BMW
What a lovely review, I will make sure I pass this along to Chris! Please remember that we are here for you if you need anything going forward too! The 435 is such a lovely car, I am sure you are both having some fantastic adventures in it!
David C, July 2023
"My son is mad keen for it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We were looking for a car for my son, it's not been used yet because he does not turn 17 until next week, we drove it home and it's been parked up ever since, he has been sat in the Fiesta a few times going broom broom and he is mad keen for next Wednesday. Whilst going through the process of purchasing the car we dealt with a lady called Joanne, Joanne was lovely, very helpful in going through everything with me, a 100 percent service from her. Thank you Autocars Ltd at Hull for a wonderful experience buying this car off you.
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Rich Haram from Autocars Ltd in response to My son is mad keen for it
Hi David
It's aways exciting when someone gets their first car - how times have changed from the type of cars we had at your sons age! I am pleased to hear you had a fantastic experience with Jo, I will be sure to pass on the comments for you. Thank you very much again for the review - if you need anything going forward please get in touch and we will help as much as we can.
Michael F, July 2023
"A car in perfect condition "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We have just bought our Abarth from Chris. What a nice change it has been, no pushy sales person, a business that looks after you, assurance given that if we had any problems they would correct them. The car was in perfect condition as promised. We can highly recommend Autocars Ltd, an absolute pleasure to do business with.
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Rich Haram from Autocars Ltd in response to A car in perfect condition
Hi Michael
Thank you for your lovely words! I will certainly pass on the comments to Chris. We make it our mission to make sure that our customers have their expectations met so we are pleased that this was the case! Le us know if you need anything going forward.
Gwen T, July 2023
"An ideal purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was the ideal purchase buying from Autocars in Hull, the car is amazing, and it is an absolutely machine behind the wheel, I am really impressed! such a nice car to drive, and Rob was really helpful too. The car was in perfect condition on the day of the handover, it was really easy going through all of the paperwork and this was all done in no time at all, I definitely would buy again!
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Rich Haram from Autocars Ltd in response to An ideal purchase
Thank you for the lovely comments Gwen, we make a big effort in making sure the cars we provide are great quality so we are pleased that you are happy with the car. I will pass on the comment to Rob, who I am sure will be happy that it was a smooth process with him looking after you. If you need anything going forward, please feel free to get in touch.
Aimee R, July 2023
"Bloody brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The BMW is bloody brilliant, I really love the car, You really couldn't meet a nicer person than Chris he is amazing, and the service he provides is impeccable! Any problems he is on it straight away, the service that Chris provides is impeccable. Would shop with them again, I was more than pleased with the service from Autocars Ltd. Will be certain to let everyone know about them to 😄
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Rich Haram from Autocars Ltd in response to Bloody brilliant
Thank you very much for your kind words - we will be sure to pass the comments onto Chris for you! We are so pleased that you are enjoying the BMW X5, it truly is a lovely car! If you need anything going forward please don't hesitate to get in touch.
Charlotte H, July 2023
"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guy’s at Autocars LTD were brilliant. The whole process of buying my new Clio from start to finish was quick and easy. I’m really pleased with the purchase and I cannot recommend these guy’s highly enough. Thank you to all who were involved....
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Rich Haram from Autocars Ltd in response to Excellent Service
Thank you very much for your kind words Charlotte. We know how difficult buying a car can be so we try our best to make the process quick and easy so I am pleased that this is showing! We hope you continue to enjoy your Renault Clio, and please get in touch if there is anything else that we can help you with.
Craig D, June 2023
"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great from start to finish
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Karl - Team Autocars from Autocars Ltd in response to Great
Hi Craig, thanks so much for the great feedback. Your 3rd car from us, a STUNNING insignia !! Enjoy the car, and thank you from all the team here for your loyal returning business again !! Very best regards, Karl and all at Team Autocars
Anonymous, June 2023
"Thanks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We very happy with car thanks
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Rich - Team Autocars from Autocars Ltd in response to Thanks
Thank you for the feedback. We are glad that you are enjoying your new car. Please get in touch if there is anything you need in the future. Sending best wishes from Autocars
Jonathan H, June 2023
"Would recommend "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is well with the car. I was missing the parcel shelf from the previous owner which the dealer has had to order a new replacement one for me, which hasn't arrived yet, but due in very soon. The dealer has been good at communicating with me and keep me updated. Overall the car has been great so far though. I'd rate it 4.5/5.The only reason it's not a 5/5 rating is the ongoing parcel shelf arriving, otherwise it would be 5.I still think the service I have received has been great and would recommend them to anyone in the future!
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Rich - Team Autocars from Autocars Ltd in response to Would recommend
Hi Jonathan
Thank you for your kind words! We do try our very best to make the process of buying a car as easy as possible, and communication is a very big part of this! I have spoken with Chris for a further update on the parcel shelf, which he has confirmed this to have been ordered. I believe he has tried to get in touch today also to keep you informed, hopefully it wont be too long now! But it means a lot to us, hearing positive feedback like this - thank you!
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