739 reviews from our car dealer reviews community
Leave a review for Autolab UK Ltd
Leave a review

739 reviews from our car dealer reviews community

Leave a review for Autolab UK Ltd
Leave a review
"Quality, Care, Affordability."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a new or used car can be a daunting process, but sometimes you are lucky and just get it right. That’s what happened when I decided to buy from Adam and Menaz from Autolab. When you talk to them you just get a good feeling that they are honestly dedicated to giving you exactly what you want from selecting and purchasing your new car. When you step into the space age showroom you are dazzled by the quality and standard of all the vehicles, if you don’t start grinning I will eat my hat. All the staff from the guys prepping the cars to the boss are so polite and professional they really care about making sure you are getting the best quality product at the very best price point. I cannot recommend them highly enough. I promise you will feel you have won the lottery when you pick-up your stunning new car. I still haven’t stopped grinning yet Thankyou Autolab.

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+46 Found this review helpful
"A pleasant surprise!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was recommended Autolab from a friend as I had been looking for a used Range Rover for a little while. Truth be told I was picky about every detail of the car I wanted as for me it would be a substantial purchase. As soon as I arrived at their showroom I was impressed by their set up and the standard of the cars on show. The team discussed exactly what vehicle I wanted to every small detail. I then left them to it and over the next week or so they got everything done. I can honestly say that when I went to pick up my car I was convinced it wouldn't be perfect but I'm glad to say it has much surpassed my hopes. Quite frankly the car is absolutely stunning and the actual condition is like brand new. The whole team have been thoroughly professional and efficient and they now have a customer for life.....in fact after writing this review I'm taking a friend of mine down to purchase his car from then aswell. 👍

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+44 Found this review helpful
"Fantastic People and Place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It’s quite rare for us to be a bit overwhelmed, but that’s what’s we were with the service and team at Autolab. Having looked for a while we bought a Range Rover Sport, a different one to what we originally went to look at. After seeing some of the done up cars they even added some bits we wanted. The people and service from the moment you walk in to seeing you drive off have been amazing. Only 2 weeks into having the car, but no issues at all and turns heads everywhere. We know we’re we’ll be buying our cars from in the future! Helen & Ash

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+40 Found this review helpful
"First class service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have chosen first class service for my review title because that is what you get from Autolab!! From the first initial call to collection of our new car Manaz has been top class. I have never experienced such an easy company to deal with when buying a car. I will certainly be using Autolab in the future. Thanks to all the Autolab team!! Brad 😃

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+39 Found this review helpful
"Another level.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely impressed by the way Autolab UK operate a business. We as Car Dealer 5 operate a very similar approach. The professionalism and presentation of everything they do for one gives you peace of mind that you will be looked after as they are on another level. Personal service every step of the way and the aftercare service has also been exceptional. If you like a vehicle they are selling, I suggest you pay a visit as you will no doubt drive it away like I did. By far the best purchase I have ever made. Many thanks Autolab UK from Ade at Car Dealer 5.

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+36 Found this review helpful
"Excellent & Hassle after service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got really looked after by Adam. All staff were polite and courteous with an excellent service overall. Would highly recommend AutoLab

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+36 Found this review helpful
"Wonderful Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you see the car you like here, don’t hesitate. The service you will experience will astound you, nothing is too much trouble and you will feel that you are the most important person to them but they are never “pushy”. The quality and presentation of the cars has to be seen to be believed and the attention to detail is exceptional, but customer satisfaction is their priority. From start to finish, and beyond, this is the best buying experience I have had and hope to do so again in the future. Many thanks.

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+39 Found this review helpful
"Autolab better than main dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Prestigious just does not describe Autolab. It should be autolabigious.. I have never known such pride and integrity in deliverance of service. Coinciding with the impeccable and detailed self standard of deliverance of product. If they were a restaurant they would have 3 Michelin Stars. It’s all about the customer at Autolab. Put main dealers to shame.. they could learn from Autolab... Fantastic experience

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+39 Found this review helpful
"BRILLIANT SEAMLESS EXPERIENCE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car should be an experience…. This was the most pleasurable experience I have had, and I have brought many cars! From start to finish buying from Autolab UK was memorable and for all the right reasons. I purchased the vehicle online, so did not view before I went to collect it, this is now becoming more and more so, as you can search for the exact car you want and view on the dealers website, have images sent to your phone and even watch a video. Monday I personally went to a London Land rover dealer, test drove a Range Rover Sport and felt no customer service what so ever, even though I am a current customer. Below par Part Ex valuation and take it or leave it attitude, I will leave it, thank you. Get home and open the Mac up, search for what I would like to buy. I come across the car I fall in love with, right spec, price, mileage, colour etc Called the Autolab UK and got through to one of the owners, he explained more about the car, the history and about them as a company. We discussed my Part Ex and was given a very good price, great finance package that knocks Land Rover out the park. However…… It was the fact that these guys are real, friendly, helpful, care and don’t just want to sell cars they want you to have the FULL CUSTOMER EXPERIENCE the journey you will remember, and you will return, why would you not. Fast forward 3 days 250 miles drive later and I arrive to see the car I have purchased looking better than the images I had seen, a few extras added and being greeted by happy people that clearly enjoy their job. Every member of staff from the juniors to senior management welcomed and engaged with me and my daughter. Yes I have brought a car and paid for it but I don’t feel like I have gained people that I would call you friends, that is how good the service was. I cannot recommend EVERYBODY at Autolab UK enough, I have many friends and family that often change their car and I will certainly be passing on Autolab UK details. Many thanks and see you all soon! Colin

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+38 Found this review helpful
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"First Class Service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing experience and quality runs through everything at Autolab. Team were amazing, and everyone we met and engaged with was focussed on an excellent customer experience. Overall a fantastic experience by people who really care and pre and post sale and are experts in their field. No hard sell they just love what they do. Could not recommend highly enough!!!

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+35 Found this review helpful
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Dealership Information

EXPERT NATIONWIDE DEALERSHIP

OPERATING SINCE 2014

Over the years, AutoLab have developed a range of services in direct response to customer needs. This ensures that we are always providing end-to-end vehicle solutions, no matter what the requirements may be. One of the Country’s Leading Used Vehicles Dealership

HIGHLY SKILLED TECHNICIANS

A CUT ABOVE THE REST

With years of experience between us, our designers and technicians take great pride in their workmanship. Working with you from inception to implementation, our service is completely bespoke to you. AutoLab strives to provide customers with the most prestige vehicles in the industry, tailoring finance packages, part-exchange options and upgrades to each and every person.

NURTURING YOUR VISION

WHAT IS OUR GOAL?

Your satisfaction is our ultimate aim. In order to guarantee this, AutoLab spend the time to thoroughly understand your vision and turn it into a reality. We want you to be proud of your car and amazed with the finished transformation, so working with you to achieve this is our highest priority. Providing fantastic value for money is what we specialise in, ensuring to deliver the highest standard of service at a cost that is affordable to you. Reviews available to view.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
739 reviews4.9 out of 5 stars — Rated Excellent
Excellent
713
Very Good
22
Average
1
Poor
1
Terrible
2

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    Contact Information

    Address

    Autolab UK Ltd
    Unit 2a Jubilee Business Centre Gate Street
    Blackburn
    Lancashire
    BB1 3AQ

    Get in touch

    01254 427068
    http://www.autolabuk.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autolab UK Ltd

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