Purchased my car from them 18 months ago and it’s been in the garage 3 times for electrical problems. And guess what… the warranty didn’t cover anything. Currently my car has had a engine fire due to wiring fault and It’s too dangerous to drive and guess what….., warranty doesn’t cover it. Apparently faulty wiring is wear and tear. This is the answer to every issue. 6 weeks and I have no car. Available car are not interested. They just want your money and get paid commission and push selling add on’s to you but won’t pay up when a problem exists. Stay away. Buy from someone else and don’t bother with extended warranty it’s not worth the paper it’s written on.

Would give them zero if I could. Bought a car but haven't received lig book. When I phoned them they didn't want to know. Said they never owned the car and don't know who did and I need to sort it with the DVLA. DVLA need slip from the seller to register it to us which we was never given as its the seller who should do this. Don't use this company - absolutely no care after they have your money.

Car broke 3 times in 7 months £1000's of bills paid for extra warranty which is a joke. They really do not care about customers. Would not recomend

Bought a car 3 weeks ago and was promised to pick it up on the Monday morning. 1 hour before pick up, I was rang by the dealership and was told they had to push the pick up date back, due to not enough staff. It’s absolutely ridiculous, 1 hour before pick up!!! Spoke to customer service and they was no help at all, infact very rude!

This is my third car from available car and I can’t knock them at all. I had minor issues at the start with brakes making a noise but was quickly rectified within a week. No pushy salesman either

Don't buy the Warranty package it's not worth a paper it's wrote on they just put everything down to wear and tear

Rang the dealership early afternoon to ask about a Ford Focus Zetec S that was for sale. First call someone picked the phone up and put it down again immediately without speaking (I could hear background noise). Rang again and after a pause while the salesman (who was helpful) read a note about an issue, but then told me whatever it was had been resolved, so it was ok for me to attend to test drive. I told him i'd be heading over today as i was keen on the car, to which he reminded me to bring my driving licence, but unfortunately it was all downhill from there. After driving almost an hour from Coventry to see the car i couldn't even find it initially, however the chap on reception pointed me towards another compound where vehicles were waiting to be prepped. On finding the car It was clear it wasn't even driveable as one tyre was completely flat, with the car resting on the rim and the others looking like they weren't at full capacity either. Didn't see a soul in this area to speak to about the vehicle, so left for home. Not having the vehicle prepped (i.e. clean) wasn't an issue, but why would you tell people it's ok to test drive when it clearly isn't? After a long jurney to get there i'd have expected it to be roadworthy at very least. Worryingly there was a note on the screen telling staff not to carry out checks on it, which to an outsiders eye doesn't fill me with confidence. Wasted a two hour round trip.

Avoid this place cars are all tarted up to sell after sales team are the worst I've ever seen

Bought a BMW Series 1 2013 around 20 months ago. Some months ago a warning came up about the front drive system. After the regular service they found out that the transfer case is faulty! It looks like someone changed just the oil in the transfer case to get over that fault for a while. So now i can pay £3500 extra on a new transfer case! Well played Avaiable Car could done it better! This should be a warning for everyone. Be careful with this company!