Tracey B, October 2024
"Friendly and helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time using Balham Cars London, and overall I was pleased with the experience. Onder was incredibly helpful, providing me with all the information I needed about the car. He was also very friendly and a pleasure to deal with. I'm made up with my Peugeot; it is a lovely car and drives smoothly.
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Aftersales from Balham Cars London Ltd in response to Friendly and helpful
Hi Tracey, Thank you for sharing your wonderful experience! We're delighted to hear that Onder was able to assist you so well and that you found him friendly and helpful. Congratulations on your new Peugeot! We’re thrilled you’re enjoying it and that it’s driving smoothly for you. If you ever have any questions or need assistance, don’t hesitate to reach out. Happy driving!
David G, October 2024
"Charlie was a superstar"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A five-star experience with Charlie at Balham Cars London during the purchase of my Honda Civic. From the first point of contact to the handover, Charlie was really helpful, and I cannot find anything bad to say about him or this dealership.
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Aftersales from Balham Cars London Ltd in response to Charlie was a superstar
Hello David, Thank you for your fantastic review! We're so glad to hear that Charlie provided you with a five-star experience during your Honda Civic purchase. It’s always our goal to make the process as smooth and enjoyable as possible. If you need anything in the future or have questions about your new car, feel free to reach out. Enjoy your Honda Civic, and happy driving!
Liridona B, October 2024
"The perfect first car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I couldn’t be happier with the service I received from John at Balham Cars. As a new driver, I only passed my test in July. Buying my first car felt like a big step, but John made the entire process so easy and stress-free. I’m absolutely thrilled with my Toyota—it’s a great first car!
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Aftersales from Balham Cars London Ltd in response to The perfect first car
Hi Liridona, Thank you so much for your kind words! We’re thrilled to hear that John was able to make your first car-buying experience enjoyable and stress-free. Congratulations on passing your test and on your new Toyota! It’s wonderful to know you’re happy with your choice. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Happy driving!
Luke S, October 2024
"Spot on 👌"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time using Balham Cars. I found them online, and, being just five minutes from where I live, it was the perfect choice. The service I received from Charlie was absolutely spot on—I can’t fault him at all!
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Aftersales from Balham Cars London Ltd in response to Spot on 👌
Hi Luke, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Charlie, your satisfaction means the world to us, and we can’t wait to welcome you back in the future. If you ever need anything, don’t hesitate to reach out!
Lucy E, October 2024
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team at Balham Cars London Ltd are very good at what they do. I ended up driving away with a beautiful BMW, and I couldn't be more impressed with it. All of my questions about the car were answered, and after a test drive later, I was happy to take it home. I'd rate them higher than 5 if I could.
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Aftersales from Balham Cars London Ltd in response to Very happy
Hi Lucy, Thank you so much for your fantastic review! We’re thrilled to hear that you’re impressed with your beautiful BMW and that our team was able to answer all your questions. It’s wonderful to know that you had a positive experience, especially during the test drive. Your kind words and high praise mean a lot to us! If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new ride!
Shui K, October 2024
"Felt confident with my purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thank you, Balham Cars! My BMW has exceeded all of my expectations. From the moment I started my search, I was impressed with the selection of cars they had available. I want to give a special thanks to John and Charlie, who were incredibly helpful throughout. They patiently answered all my questions and explained things in detail, which made the whole experience go seamlessly. Their professionalism and dedication ensured I felt confident and informed every step of the way. The BMW has proven to be an excellent choice, surpassing all my needs. It drives beautifully and offers all the features I was looking for. The car was exactly as described, and I couldn't be happier with my purchase
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Aftersales from Balham Cars London Ltd in response to Felt confident with my purchase
Hello Shui, Thank you so much for your wonderful review! We’re thrilled to hear that your BMW has exceeded your expectations and that you’re so happy with your purchase. It’s fantastic to know that John and Charlie provided you with the helpful and professional service we strive for. We appreciate your kind words about our selection and the seamless experience you had. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy every drive in your beautiful new car!
Musar, October 2024
"Never felt rushed into the sale "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Nissan Qashqai from Balham Cars and it is safe to say that i'm loving it. Everything is going great with the car and touch wood; i've had no problems so far. Charlie was brilliant; he never rushed me into anything or put any pressure on me, which made it a five-star experience for me.
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Aftersales from Balham Cars London Ltd in response to Never felt rushed into the sale
Hello Musar, Thank you so much for your fantastic review! We’re thrilled to hear that you’re loving your new Nissan Qashqai and that everything is going smoothly. It’s great to know that Charlie provided you with a pressure-free experience—that’s exactly what we aim for! Your satisfaction means a lot to us, and we truly appreciate your five-star rating. If you ever have any questions or need assistance, feel free to reach out. Enjoy every drive in your new car!
William M, October 2024
"All is good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to All is good
Hi William, Thank you so much for the fantastic four-star rating! We truly appreciate your support. If you have any feedback or questions, feel free to share. We're here to help and can’t wait to assist you again in the future! Have a wonderful day!
Sebastian G, October 2024
"Amazing experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had an amazing experience thanks to our agent, who helped us secure our car through my wife’s company, which was also assisting with our relocation to the UK. They went above and beyond by handling the entire process—from purchasing the vehicle on our behalf to arranging a smooth delivery. Everything was taken care of with such professionalism and efficiency that we didn’t have to worry about a single thing. The delivery was flawless, and we are extremely happy with how everything turned out. We couldn’t have asked for a better experience—definitely worthy of 5 out of 5!
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Aftersales from Balham Cars London Ltd in response to Amazing experience
Hello Sebastian, Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with our team during your car purchase and relocation process. It’s fantastic to know that we could handle everything smoothly and professionally, allowing you to focus on your transition to the UK. Your satisfaction is our top priority, and we truly appreciate your kind words and perfect rating! If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new car and all your adventures ahead!
Eliza K, October 2024
"Pressure free "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Fantastic service from Charlie at Balham Cars London. From my first point of contact through to the handover, everything went smoothly and was pressure-free.
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Aftersales from Balham Cars London Ltd in response to Pressure free
Hi Eliza, Thank you so much for your kind words! We’re delighted to hear that you had a fantastic experience with Charlie at Balham Cars London. It’s our goal to make the process smooth and pressure-free for all our customers, and we’re glad we achieved that for you. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car!
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