I went today to buy a car for my daughter. The prices looked reasonable and just wanted a basic car. Found out they charge you £200 over the listed price as an "arrangement fee" so the listings aren't as competitive as you might think. I got over that though. My main beef is they will not sell you the car in any reasonable timeframe without extras. I spent an hour there, listening to their pitch for GardX paint protector (they have a demo area with real shower exhibit), extra warranty (for 1,2 or 3 years according to paperwork), bodywork protection (video to watch), gap insurance (calculations worked out for you) and of course many finance options and a chat with an FCA registered advisor. Because I just wanted to buy the basic car, even after 90 minutes of hard sell, the manager came over to have another go at upselling. I told him I would leave unless he let me just buy the car but he still persisted in trying to sell more stuff I didn't want. 2 hours lost and left without being allowed to buy the car! It's like the worst timeshare hard sell. Please avoid and use an honest local dealer like I will be tomorrow.
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Chose these guys for price and the spec I got. Really happy with the deal.
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I part exchanged my old car. The price I got was okay so I give them 4 stars.
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I had always brought privately as it worked out cheaper. Found a car that was the same price and spec as ones privately so brought it at Big Motoring World. Refreshing to have all the paperwork sirted and multipoint checks done.
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Found a car I wanted through a web search. Happened to be sold by Big Motoring World. Gave them a call and arranged to come and view. The salesman had everything prepped for our arrival.
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Happilly give these guys 5 stars. No problems at all and everyone I dealt with were very helpful and friendly.
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Robert was brilliant made me feel welcome and made my options very clear and understanding.. he offered me other options witch you would expect from a salesman but was not pressured in anyway. Very happy with my experience.. B.I.G up rob 👍👍👍
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I was pleasantly surprised with how safe their social distancing measures were. My wife and I have been very cautious so the care they took was much appreciated.
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Super service from start right through to collection.
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Overall Im happy with my purchase and service. Would have given 5 stars but there was a bit of a wait at pickup.
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Big Motoring World Addington is a used car dealership that are specialist stockists of prestige cars and approved sellers of some of the very best BMW and Mercedes-Benz models available. Also on site, Big Motoring World reviews every element of your car with a fully equipped workshop that can MOT, service and perform diagnostic checks on your vehicle, keeping you safe and your car performing well.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Big Motoring World West Malling
London Road
West Malling
Kent
ME19 5PL
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